Customer reviews of Fort Used Cars

By Amanda G on 08 August 2018 | Verified purchase

I found the experience very smooth and professional provided by David and would recommend others to visit Fort Used Cars if looking for a car in the future.

Reply from Fort Used Cars on 09/08/18

Hi Amanda, Thank you for leaving a review on your experience at Fort Used Car Centre. We are happy that you enjoyed the experience David provided you with! We hope that you are pleased with your purchase, enjoy your wheels :)

By ALISTER P on 08 August 2018 | Verified purchase

Couldn’t fault Charles, looked after us and said and did everything he was going to. Would highly recommend Fort Used Cars to anyone.

Reply from Fort Used Cars on 10/08/18

Hi Alister, Thank you for leaving a review on your experience at Fort Used Car Centre. We are happy that you were pleased with your salesperson! Fort Used Car Centre hopes that you are enjoying your car :)

By Carol P on 23 July 2018 | Verified purchase

Such a lovely experience. My salesperson deserves the highest praise. I felt as if I was a person rather than a number and was talked through every aspect of the car buying process. The sales person assigned to me is definitely a credit to the company and I would recommend popping down to the showroom.

Reply from Fort Used Cars on 25/07/18

Hi Carol, We are so delighted that you had such a good experience here! We hope that you are enjoying your set of new wheels, and hopefully we will see you when you fancy something new! :)

By NICOLE D on 07 July 2018 | Verified purchase

great friendly staff would defo recommend car is lush

Reply from Fort Used Cars on 09/08/18

Hi Nicole, Thank you for leaving a review on your experience at Fort Used Car Centre. We are happy that you are pleased with your purchase!! Enjoy your wheels :)

By HALIL A on 07 July 2018 | Verified purchase

I was sold a car which had a so called full accident and hpi report. Once I went to collect the car I was told 2pm, I didn’t end up getting it until 7pm and the car was having work done on it in that time, which was not disclosed to me. Once I took delivery of the car, I noticed the panels were not aligned and that there was dmamage to the bumper, and washer jet. It took 2 months for them to arrange a day to bring it down. Despite having a indipendant second option they said they would sort it out. They had the car for 11 days and it still was not ready. I collected the car and the car was in even more damaged and in s poor state with the bumper hanging off and the parts that had so called been replaced were still broken. I took he car to my local body shop and they showed me the damage that had not been repaired properly as was promised. Avoid and stay clear, lies lies and more lies!!!!!

Reply from Fort Used Cars on 10/07/18

Hi Halil, I'm very sorry that you have had a bad experience with us. However all of our stock is HPI checked. The reports are handed over along with other car documentation on purchase. A bumper with a slight crack and a washer jet fault does not indicate the vehicle was previously involved in an accident. Fort Used Car Centre have also offered to collect the vehicle you purchased, and leave you with a courtesy vehicle at no cost to correct the damage.

By Lisa P on 29 June 2018 | Verified purchase

Great sales rep (pat) and the ladies in the office and amazing service

Reply from Fort Used Cars on 02/07/18

Hi Lisa, We are very pleased that you had a good experience with us! We hope to see you again, with hopes for you to add a few more happys :-)

By Andrew H on 29 June 2018 | Verified purchase

Great service they let you look around with out coming up to you all the time bought my last 5 cars from them

Reply from Fort Used Cars on 02/07/18

Hi Andrew, Thank you for leaving a review on your experience with us... Most importantly, thank you for your loyal custom, it is highly appreciated! We hope to see you again and get lucky with you buying a 7th :-) We hope you're enjoying your car!

By Jenny R on 25 June 2018 | Verified purchase

The whole car buying experience was very professional, uncomplicated and fair, there wasn't anything that was too much trouble. Both salesmen were very helpful.

Reply from Fort Used Cars on 25/06/18

Hi Jenny, Thank you for your review on your experience with us! We loved having you here and hope that you'll return in the near future! :) P.s we hope youre enjoying your car!!

By Louise F on 12 June 2018 | Verified purchase

All the staff at Fort Used Cars were exceptionally helpful and knowledgeable. They made the whole car buying experience easy and stress free. And the car is fantastic!!!!

Reply from Fort Used Cars on 13/06/18

Hi Louise, Thank you for reviewing your experience with us.. It's great to hear the car is fantastic!! We hope to see you in the future :)

By Alistair G on 10 June 2018 | Verified purchase

From initial telephone enquiry to completion, the personnel at Fort were exemplary. It was a pleasure to do business with them

Reply from Fort Used Cars on 12/06/18

Hi Alistair, It was a pleasure to do business with yourself also!! We hope you are enjoying your new set of wheels :)