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Customer reviews of Fort Used Cars

At Fort Used Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Fort Used Cars

Fort Used Cars

Based on 133 customer reviews

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  • 5

    It's like a gift that keeps on giving!!!

    By Colin L on 02 February 2017 | Verified purchase

    The day after my purchase and the more I become familiarised with my new "Used Car" the happier I am!!!

  • 5

    Great Service

    By David A on 21 January 2017 | Verified purchase

    Very helpful people with a traditional sense of customer service.

  • 5

    Happy customers

    By Judy A on 20 January 2017 | Verified purchase

    We had not bought from a garage FICA long time, the staff were very helpful and friendly the purchase went smooth as it could and everything we asked was sorted prior to collecting our new car. Big thanks to our Salesman Gary, will definitely recommend this dealership.

    Reply from Fort Used Cars on 21/01/17

    thank you for your view very much appreciated kind regards gary

  • 5

    My nissan

    By Tony H on 16 December 2016 | Verified purchase

    Good service from gary

    Reply from Fort Used Cars on 21/12/16

    thank you for your review tony, and enjoy your new vehicle merry xmas to you all regards gary

  • 5

    Fort, in my opinion the best in Midlands

    By Tony B on 08 December 2016 | Verified purchase

    Fort has to be the best independent used car business in the Midlands.I would like to thank Roger and the admin staff for the way in which they managed my purchase from start to finish. The quality of their stock and the way the stock is presented, gives the buyer absolute confidence in what they are being offered, whilst the prices are very fair. I recommend anyone looking for a quality used car to just take a walk around the showroom! J A Bryan - bought a stunning Volvo S80 in early December.

    Reply from Fort Used Cars on 09/12/16

    thank you for your reply and your business at fort used car centre regards carl chapman

  • 5

    Very enjoyable.

    By Linda H on 01 December 2016 | Verified purchase

    Hi. I found the level of service impecable. There wasn't pressure sales, which made a change when Yu visit a showroom. A lovely gentleman called Steve helped me choose my car and i am happy to say I am very satisfied with it. Thank you Fort Used Car Centre. I will be recommending you to my friends and family.

  • 5

    be aware by robbery

    By Jelena S on 21 January 2019 | Purchase not verified

    On a car price is hidden administration fee 125 quid, refuse to sell car with the private license plate which is belong to the car. Buyer - be ready to pay more than the price on autotraider.

    Reply from Fort Used Cars on 21/01/19

    a little misunderstanding the registration number belongs to the previous owner which has now been put on his new vehicle he acquired from us I don't think he would be to happy if we gave his personal number plate away the fort team

  • 5

    My ideal purchase.

    By Michael R on 01 January 2019 | Purchase not verified

    I went to 3 different garages selling the choice of car I was ultimately looking for. Having previously rung and booked an appointment, I was not to be disappointed as I was on one of the other garages, with delays and the car I had arranged to see was out. The Sales ma Alex was very helpful and courteous as well as understanding about my situation and circumstances and made my decision to purchase from them that much easier. Ver professional throughout you can see, and I would return here next time to purchase again from them. Excellent car well serviced and cared for... and perfect customer service, what else do you need!

  • 5

    Very bad service

    By Steve P on 10 December 2018 | Purchase not verified

    Disgusted by my experience with this dealer, they completely wasted my time.

    Reply from Fort Used Cars on 13/12/18

    fort used car centre believe in treating customers fairly this particular customer was given the chance to reserve this vehicle but didn't he so happened he came the same time has another customer who purchased the vehicle please remove this review has mr steve was given the opportunity to reserve

  • 5

    Update from Monday 22nd review

    By Mick J on 24 October 2018 | Purchase not verified

    Update on review I left on Monday 22nd The managing director phoned me and all my concerns was corrected with the car, he even offered me a full refund but as The car itself was perfect i Refused refund thanks

    Reply from Fort Used Cars on 25/10/18

    Thank you for coming back to us and we are pleased to hear any issues are now resolved. your experience at the fort used car centre is very important to us and that you are enjoying your purchase . Regards The Fort Team