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Fort Used Car Centre - Reviews

646 Customer reviews
92% Customers average rating
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I bought a Vauxhall Astra from here last week and i can not fault it in anyway. from the minute i entered to the minute i left i had excellent service. My sales guy Paul really made me feel welcomed and the prices were amazing. With me already traveling around in the car a lot, i know that its reliable. I would really recommend going to the Fort Used Car Centre.
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Purchased a insignia vxr. Many thanks for Paul for the good communication and arranging a test drive at short notice. Carl for finalising the paperwork swiftly and Jazz at the workshop for replacing a part in a 24 hour turnaround. Overall good service and after care. I would recommend highly. Many thanks
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Lovely helpful sales team.
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Having gone to the fort used car centre to look at a new vehicle, we were met by a wonderful member of staff, having asked if there was anything in particular that we was looking for, he was able to direct us to several of these vehicles they had up for sale. the service wasn't pushy or rushed and nothing seemed to much trouble for them. the show room is immaculate and spacious, spotlessly clean. once we had decided on the vehicle we wanted the member of staff who was dealing with us was so professional in his approach, everything was explained and the whole process was a pleasure to go through. unlike other car garages I have been to over the years. I can highly recommend the fort used car centre.
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Helpful staff, got a car within our price range, great value for money. Salesman was not too pushy.
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i was taken to the car of my choice and given a comprehensive guide around the facts about the car.i found it to be excellent and suited all my needs. the staff were most helpful and friendly.and i felt unpressured and completely at ease. i would not hesitate to point friends or relatives in their direction.
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I bought a BMW 1 series from here in May and I would just like to say thank you for the quality service. I love my new car and would not hesitate to recommend the Fort Used Cars to friends and family! Also very happy with my free 3 month warranty! Thank you
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Bought a Ford Focus ST two months ago very pleased with it thank you
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i would like to comment on the excellent attention i received recently from the fort used car centre. I saw the car online but living 66 miles away was concerned it would be sold by the time I got there in 4 days time . However after speaking with the person I dealt with he agreed to take a small refundable depo to hold the vehicle. The car at this time had been sent to lexus for a minor recall. This gave me the confidence that they were an efficient company. On arrival on sunday i was greeted by the person I dealt with and after 10 mins of looking at the vehicle i decided to purchase it and take it there and then. due to a cherished change I could not drive the vehicle for 2 weeks and once this was over and done with i started using the vehicle. I noticed a juddering through the brakes pedal and decided to take it to my local garage to have a look. My local garage confirmed it was only a minor issue and gave me a price on how much this would cost to fix. I contacted the Fort Used Cars and spoke to Jas the workshop manager who informed me it would be best the vehicle coming into them but as i live 66 miles away he will speak with his manager regards getting the bill paid for me to have the work done, jas took my number and informed me he would call me back, this he did. Jas asked me to have the work carried out and an invoice sent into The Fort Used Car Centre. I sent the bill in and as promised my local garage received a cheque for full payment. I would like to thank The Fort Used Car Centre for saving me the trouble of coming back down for work to be done there and i would be happy to purchase another vehicle from you.
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Fantastic selection of cars, staff were extremely helpful and informative. I spent a hour or so there before completing my purchase. Would definitely recommend for anyone wanting value for money.
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I purchased a mercedes slk from this company and must say it was a superb and friendly transaction, the salesman was very helpful and knowledgeable and went that extra mile to complete the sale. I would recommend this company to anyone who is looking for a quality used vehicle.
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Over the last few years I have had quite a lot of dealings with Fort Auto and had a car from them myself. I introduced my daughter Amy to them and she also had a car from them and found the after sales service first class. It was friendly, courteous, with nothing too much trouble such as picking up car from her home and returning it to the door. When they said they would call her back they did and in this modern world that is rare. I have since recommended them to a number of friends and they have all been impressed with the quality of service even those who did not in the end buy a car. What does it for me is if they don't have the car you have set your heart on they will do their best to locate it for you. They leave you feeling you can trust them and in any purchase situation that is vital. if their is a problem with a car they work fast to sort it out to your satisfaction as they did with my daughter.
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Brought a 1 Series from here in Febuary. Had too buy on finance which was quick and easy to get. Had a slight problem with car but they fixed it straight away. Would buy another car from here.
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The staff were so friendly, he managed the sale and let me take my time and made me feel at ease throughout. The handing over of the car was so quick ( saw it on the sunday and was able to take it home on the tuesday). Couldnt fault the garage or the car.
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A very friendly and helpful staff. Lots of choice of cars
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Great service, brought a Vauxhall Astra sri and its in tip top condition, great service from both service and reception 10*
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Buying my first newish car, searched all over autotrader for the right spec amd engine and these guys had it, A Ford.focus titanium, (Gj61) Was greeted by Max. Top guy no pressure, I went away at first and returned as they had the best examplem He went out if his way got me top money for my part ex. Had my car Motd even though it had plently on it. They did brand new Tyres brakes all round, Full valet, Full engine service, new battery and even chucked in 12 Months Gold warranty. I was very fussy and I was looked after no end. Those who have had bad experiences i can't agree, I saw negative feedback befire I approached this company but had to see for myself and was pleasantly surprised. I have had two friends who have bought from main agents and have got appalling service. I myself went to a ford Dealer before coming here and run a mile from seeing the service and attitude. Recommended. I will return to Fort again.
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I Bought a Range Rover sport 5years old a few months ago from here. After a friend of mine recommend this place to me. (they had also bought a 4x4) I wasn't put off by some reviews, as being from retail i know the people with the good experiences never usually write reviews. I found the sale man very pleasant and helpful. Not pushy at all. They really explained all about the car. A very nice experience. Also the older lady behind the reception too was very kind and offered my young son a biscuit which i thought as sweet of her. I will 100% be recommending this place to friends and colleagues looking for a new car.
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Saw a BMW 4 Series convertible online, came down and dealt with a lovely chap. Agreed a test drive, which the car was waiting upon my arrival at the showroom. LOVE THE CAR!!! Helped with all the paperwork and collected it this weekend, in time for the remainder of the summer sun and roof down on the way home. Really nice staff, nice collection of cars (although it was the BMW for me all the way), and no issues.
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I have been using the Fort for a number of years now, as my immediate family are now at that age when they all require a car, with my daughter and son recently and now with my mother who needed a little automatic to get her around, now that my father has passed away. Throughout the whole process the Fort were understanding of the situation, and that my mother was new to the car game and didn't really know what to ask for. She was over the moon with the service provided, and not once did she feel pushed into making the final call - something that she was properly concerned with. Thats 4 cars now in my family, and not an issue to report, lovely show room, lovely staff who make you feel not like a customer, but a member of the fort family. Thanks guys, and see you no doubt in a year or two haha.
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after passing my test went shopping to buy my first car,i was really looked after nothing was to much trouble really pleased thank you.
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Having recently purchased my 4th car from the Fort Used Car Centre, my second, one for my wife and one for my daughter who has recently passed her test, it would be wrong of me not to put on record the outstanding customer service that my family has received over the past few years. Nothing has been too much trouble for anyone at the Fort, from purchasing to having some work done under warranty. I'm sure there are dozens of used car places around the Midlands who sell cars, but I doubt that anyone will see the the same professionalism, friendliness and honesty they have shown my entire family... Many thanks again
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I purchased a Ford Focus and I found the staff to be very helpful, when't on a road test and the car it drove like a dream very happy with the car. paid a deposit and when collected it within 4 days of paying for the car. on the day I pickup the car up the salesman made sure that it was ready to drive away and was very helpful. I would have no problems buying another car from this company. Thank you Fort Used Cars.
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I would like to say how pleasurable it was purchasing my new car from theses guys . I purchased a Vauxhall Corsa which I'm very happy with when I was looking at buying the car I asked about the mot it had 6 months I asked if it could have new mot and I was told that would be no problem and when I collected it it did have 12 months , I had 12 months mot 12 months warranty and 12 months AA cover . Very very pleased thank you guys for making my purchase so pleasurable .
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Been using this place for many years now, as its local and they keep the same sales people, and when they recognise you and know your name when waiking in it's a nice touch. 8 cars now and one more on the way (when it's ready after going through the garage for a final check up before handover), just waiting for the call to say when it's ready to pick up. AA membership thrown in the deal this time which is good and saves a little more in the pocket.
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Saw this dealership online, so decided to call in. Was a bit of trek as had to come from Coventry, but well worth it, as they have so many different variations of cars to choose from. Immediately fell in love with a Ford Kuga, just a shame wasn't able to test drive it as it was in the middle of the dealership, but was kind to agree to get it out and ready for the weekend. Went down yesterday and loved it. Drives like a dream, even some wiggle room in the price, with an added break down cover and warranty included, so worth while making two trips. Picking the car up this week, can't wait.
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Saw a BMW 4 Series convertible online, came down and dealt with a lovely chap. Agreed a test drive, which the car was waiting upon my arrival at the showroom. LOVE THE CAR!!! Helped with all the paperwork and collected it this weekend, in time for the remainder of the summer sun and roof down on the way home. Really nice staff, nice collection of cars (although it was the BMW for me all the way), and no issues. Even through in as part of the deal a breakdown service with the AA, fantastic.
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Been using this place for many years now, as its local and they keep the same sales people, and when they recognise you and know your name when waiking in it's a nice touch. 8 cars now and one more on the way (when it's ready after going through the garage for a final check up before handover), just waiting for the call to say when it's ready to pick up. AA membership thrown in the deal this time which is good and saves a little more in the pocket.
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Just want to say a big thank you to Fort Used Cars (AGAIN) for making the purchase of my recent car (BMW 320d) so pleasurable. This is the third car I have bought from them and like on both previous occasions, from the minute I walked in to look for a new car to the day I picked it up, everyone was really helpful. The salesman, was so helpful and very patient with me as I was quite indecisive between two cars and never once tried to push the more expensive car, which I might add, was not the one I bought in the end as the cheaper car was more suitable to my needs. When I picked my car up the salesman was on his day off (unfortunately that was the only day I could come), however another salesman was more than happy to help me with all the paperwork and dealt with all the necessary instructions on how all the gismos and gadgets worked on my new car and this only reinforced my feelings on what excellent customer service I had experienced. Once again THANK YOU.........
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I have recently purchased a used car from Fort. There was no pressure to buy a car, we were allowed to look around unhindered and only dealt with when we had made our choice of vehicle. We dealt with Conrad who was extremely helpful and friendly. Overall, a pleasure doing business with the company. Would certainly recommend buying a car from them.
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Dear Fort Used Car Centre, Our experience buying a car from you this month has been nothing short of excellent. My daughter wanted to buy a larger car that would be more practical for a young child, pushchair etc and I spotted a Nissan Qashqai with low mileage at a very competitive price at your showroom. On visiting, we found the car to be in fantastic condition and the sales team were extremely helpful without being pushy. The full AA check gave us peace of mind and we were also able to negotiate a part exchange price for my daughter's car which we were very happy with. At each stage from browsing to completing the sale, we found Fort Used Car Centre to be a friendly, professional, helpful and trustworthy business and I would recommend them to anyone looking to buy a used car. Their showroom is large and has such a wide range of vehicles that everyone is catered for. My daughter is so pleased with her new car - thanks for all your help.
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We have just bought our 5th car from this garage and I can only say it has been a great place from day one and I wouldn’t change it for any other garage, mainly due to the friendliness and professionalism we have received each time. The staff are great they can do enough for you, no sales pressure only professionalism. My daughters second Mercedes absolutely fantastic. I recommended to my friends and family.
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I brought a bmw 1 series, I found the whole experience joyful from start to finish, my salesman Carl was very helpful and a pleasure to deal with. I would recommend.
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Was dealt with by Max who was extremely friendly and professional throughout. An absolute credit to the company! Thanks Max.
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I was looking to upgrade my car and started with a web enquiry, this was promptly answered and I was offered the opportunity to view the car I was interested in. I viewed the car and I was offered the appropriate remuneration for my vehicle and I was well happy. The ladies in the finance office were both helpful in sorting the finance and on the day of hand-over he was brilliant. Well impressed with the Fort and the fact that they didn't pressure sell. Good on you Fort. Will be back in the future, but hopefully not for a while as I would like to keep this one fora while. Thanks folks
Dear Reviewer, We thank you from The Fort Used Car Centre for leaving such a outstanding review, we are delighted you are happy with your new vehicle and the service you received from our team, we have made the team aware of your kind words. If there is anything else we can help with, please give us a call. The Fort Used Car Centre
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I just happened to call in as I was passing to have a look at what was available and after being greeted by a salesperson was left to look around the showroom without any pressure. A Mercedes E280 Elegance caught my eye and a member of staff was then happy to answer any queries that I had. When, 24hrs later, I called to ask for a test drive at short notice it was arranged within a couple of hours and a sale was then agreed. I dealt with the same member of staff throughout the process which made for ease and simplicity. This is the second time I have used Fort Used Car Centre and would not hesitate to recommend them to anyone looking to purchase a used car. And, just has an afterthought, the car is in great shape
Dear Reviewer, Thank you for taking the time to leave such a detailed review for ourselves and for your Sales Executive. We are delighted to see you are happy with your Mercedes E280 and the experience you had with us here at The Fort Used Car Centre. If there is anything else we can help with, please give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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bought a Nissan pixo and we are very pleased with it ,it was the second time we have bought a car from them , max was extremely helpful and very patient
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Today the 17/07/2016 i bought a Jeep Cherokee from this company.From the first time I visited them I was sure that I will find a car.Great variety of good cars and really helpful staff.
Dear Reviewer, Thank you for taking the time to leave a review for us here at The Fort Used Car Centre, and for our Sales Executive. We are delighted to see that you are happy with your purchase, and if there is anything else we can help with, please do not hesitate to give your Sales Executive a call, as he will be happy to help you. The Fort Used Car Centre
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I was very pleased with my purchase & staff members. The staff will introduce themselves on arrival & make you fell welcome & leave you alone to browse the cars. I had excellent service & the staff are very helpful i would recommend fort used car centre
Dear Reviewer, We thank you from The Fort Used Car Centre for taking the time to leave such a wonderful review. We are delighted you were happy with your vehicle and the service you received from The Fort Used We have made our team aware of your kind comments. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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this is the second time I have used fort auto,and I am pleased with both purchase and staff a member of staff will introduce themselves on your arrival make you feel welcome and then leave you alone to look round without following you round and try to sell you a car,i would recommend fort auto.
Dear Reviewer, Thank you for your repeat business, as it is always lovely to see a returning customer to the show room. We are delighted you are happy with your new vehicle and we hope it will make you as happy as your previous vehicle has done in the past. We have made the team aware of your kind words and if there is anything else we can assist with, please do not hesitate to give us a call and we will be happy to help, otherwise, we look forward to seeing you again in the future The Fort Used Car Centre
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My wife and I went to look for a new car the salesman who helped us was very polite showed us what we were looking for and left us to browse he then said call me when you need any more help which we did he then was very helpful and explained everything we needed to know we would recommend this sales room to our family and friends our son reccomened it to us the sales man. And yes we purchased a new car it was a vaxuall astra
Dear Reviewer (ML), Thank you for taking the time to leave your review, We are delighted you are happy with your Vauxhall Astra and the service you received from your sales executive (R.S) we have made your sales executive aware of your kind words. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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First grade service from Roger who helped us buy our new santa fe 2.2 everybody made the experience a good one. A nice change to be treated like we were important and not like we were in the way. Myself and my wife would recommend fort... ( go and see roger ..He makes you feel at ease)...but also the staff we spoke to were excellent. . Had to take it back for a minor issue the day after...but was seen to even before they started work...by a very helpful guy called Stuart and his boss was very polite Part booked and job booked in quickly.. Fort cudnt of been any more helpful. ..well done .
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We had excellent service. He was informed friendly and really helpful. On the day we collected our car we were earlier than was expected but he made sure we were well looked after and even went on a drive as we didn't know the area. Gren and I would recommend Fort to anyone.
Dear Reviewer, Thank you for taking the time to leave a review, It is always lovely to read such positive feedback for our dealership, and our team, we have made the team aware of your kind words. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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Excellent, friendly, professional and helpful customer service. Was very flexible with timings and all arrangements.
Dear Reviewer, Thank you for taking the time to leave us a review, and I am delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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I purchased a Kia Picanto last week. I'm very happy with it, a great little car.Sales staff were friendly and helpful,customer service was very good.I said how much I wanted to spend and was taken to the perfect car.Would recommend Fort Used Car Centre to anyone buying a car.
Dear Reviewer, Thank you for taking the time to leave your review, We have made our sale executive (MH) aware of your kind words. If there is anything else we can help with, please do not hesitate to give us a call. The Fort Used Car Centre
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Having purchased an Audi A3 cabriolet on 16 June, we are delighted with the car and the level of service provided by Fort Used Cars. The car was good value for money and is in excellent condition. We certainly gained the impression when viewing the stock available that the high quality seen in the car purchased was also reflected in the other cars in the showroom. From the outset the personal attention given by staff members was very helpful without being pushy. Any questions raised were answered fully and any request made regarding the car eventually purchased have been fulfilled. Overall our experience has been a very positive one.We would have like to taken the car on a test drive on our first visit but fully understand the practical difficulties in the present building. Nevertheless, the comprehensive AA inspection and report, the PDI and warranty reassured us as to the excellent condition of the car.
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Staff here at Fort Used Car Centre, so thank you for taking the time to leave this review. We are delighted you are happy with your Audi A3. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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I am a young adult who has just managed to get my first car that has been approved with finance. The customer service was excellent and they couldn't have done more for me, very pleased with the quality of my car and they were happy to answer any questions i had. The whole process from start to finish was so smooth and stress free, i would definitely recommend others to buy cars from this dealer. They added two new tires to my car before i drove it away and made sure i had a full 12 months MOT.
Dear Reviewer, Thank you for leaving such a fantastic review, We are happy we could help you here at the Fort Used Car Centre with the purchase of your new vehicle. As always we do everything possible to help our customers, and we like to help get the best finance package to suit each customers circumstances, we are pleased you found one suitable for yourself. We have made our staff aware of your kind comments. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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Recently bought a Nissan vehicle, and was dealt with in an extremely, friendly,professional manner. I would recommend anyone to Fort and would like to emphasise that I feel the staff are an absolute credit to the company. Very well done.
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new Nissan and we thank you for your kind remarks. We have made our sales executive aware of your kind comments, If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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We went to view a Volvo XC60 when we arrived we were shown to the car left t o view it.we asked for a test drive and they could not have. Been more obliging .we were offered a drink while they got the car ready. There were a couple of minor things that needed sorting following the test run.We decided to have the car and arrange to pick it up the following week.All the issues pick up on the test run had been sorted and the car was spotless.The hand over was very professional the salesman was spot on. We would recommend them.
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Sales Executives, so thank you for taking the time to leave this review. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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After many years of buying new cars form Main Dealers I took the decision to save some money and buy 2nd hand. After much research on the various car sale websites I decided on a 10-year-old BMW, listed for sale at Fort Used Car Centre. I was dubious about buying from a used car dealer as, let’s face it, they don’t always enjoy the best press! However, from the outset I found the Team at Fort Used Car Centre brilliant to deal with. The salesman explained the buying process, arranged a test drive on the spot and made the transaction completely painless. When I collected the car the following week it was obvious that a comprehensive service and inspection had been done on the vehicle. It was presented to me in flawless condition. 10/10 to The Team at Fort Used Car Sales!!!!
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new vehicle and it is always lovely to read such positive feedback for our dealership. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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I purchased a Vauxhall Tigra last week. Received excellent customer service from the salesman who dealt with me and would recommend the company to friends and family. The one thing that l did not like about the sale was the compulsory hundred and fifty pound administration fee.
Dear Reviewer, We thank you for your feedback, It is always lovely to see positive feedback for our sales executives and i have made your sales executive (MH) aware of your kind comments. We apologise that you were unhappy with the administration fee, this fee gives you a comprehensive HPI check, a complete pre-delivery inspection, 3 months warranty and 12 months AA cover. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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recently purchased audi a4 from this dealership,i was looked after from the moment i walked in and helped with the process of purchasing and paperwork, highly recommend the salesman. cars are clean and really stand out so far so good!
Dear Reviewer (JM) Thank you for taking the time to leave a review for us here at The Fort Used Car Centre, and for your Sales Executive (R.S). We are delighted to see that you are happy with your new Audi A4, and if there is anything else we can help with please do not hesitate to call us, as he will be happy to help you. The Fort Used Car Centre
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Recently purchased a red Audi A4, the customer service that I received was unbeatable, from the moment we walked into the showroom to the final payment stage. I Would definatly buy a car from the Fort used car centre again.
Dear Reviewer, Thank you for taking the time to leave such a wonderful review, and we are delighted that you are happy with your new vehicle. it is always lovely to see such nice feed back for the team and I will ensure your sales executive is made aware of your kind comments. If we can be of any further assistance, please do let us know, otherwise we look forward to seeing you for your next vehicle. The Fort Used Car Centre
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I spotted a possible car here, though I live miles away. Checked how they are AA approved and well-established family firm and made a bid on the car. The bid was accepted and I cam to pick up my car. Salesman was a delight to deal with (even though I don't usually like car salesmen). He was friendly but informative. I am very happy with the car. What's not to like? Actually I don't like the sneakiness of putting on an extra £150 service charge, even though in Fort's case I can see why they do.But I managed to dodge it.
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new vehicle and it is always lovely to read such positive feedback for our dealership. We apologise that you were unhappy with the administration fee, this fee gives you a comprehensive HPI check, a complete pre-delivery inspection, 3 months warranty and 12 months AA cover. If there is anything else we can help with, please give us a call. The Fort Used Car Centre
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I bought a red Mini Clubman reg beginning BK,very impressed with service and help provided,would recommend.
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Nice place for some bargains.
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excellent customer service.im happy. car movings forward and backward, its turning round and have 4 wheels . its doesnt making coffe at morning but without it im still very happy. The only minus is to small trunk, i can put there only two bodies.
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I bought my car from fort and it was nice not to have somebody try to sell you a load of extras. The dealer was helpful and very polite and kept teh deal easy and fast it was. It was a relief not to have to sit around and wait for all kinds of paper work to be done everything was ready when I arrived to pick up my car.
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The car I brought was in mint condition, and staff members was most helpful ensuring I got the best deal on my part exchange. I would definitely buy here again and recommend to any one, fantastic service you've made a happy customer.
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We were very pleased with the deal on offer from the Fort Used Car Centre and their customer service was good. We weren't able to test drive the car on the first visit as there was a mechanical problem but this was resolved as soon as the workshop re-opened and we were able to sign the deal on the next available day. We never felt like we were being pushed into "extras" that we didn't need or want and came away very happy with our purchase. This was the 2nd car we have purchased from the Fort Used Car Centre and would recommend them to anyone else.
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new vehicle and it is always lovely to read such positive feedback for our dealership. If there is anything else we can help with, please give us a call. The Fort Used Car Centre
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I had a pleasant experience at the Fort Used Car Centre. I part exchanged my car and the salesman was very knowledgeable about the car i bought. All the staff were helpful, friendly and polite. Mercedes Benz E Class SM55NYF 12.4.16
Dear Reviewer (RP) Thank you for taking the time to leave a review for us here at The Fort Used Car Centre, and for our Sales Executive (R.S). We are delighted to see that you are happy with your purchase, and if there is anything else we can help with, please do not hesitate to give your Sales Executive a call, as he will be happy to help you. The Fort Used Car Centre
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I only collected my 2009 Ford Fiesta yesterday but so far it seems fantastic, a beautiful car in excellent condition. Fort Used Car Centre replaced two tyres, the wash pump and the sound system before I collected. Am awaiting a call to correctly tune in my sound system which will make car perfect. Had a few communication issues but all staff spoken to apologetic. I dealt with a salesman who was a great help, explaining everything clearly and recommending a vehicle in my budget to suit myself. He even processed my Cherished plates switching my existing Irish plate to the new car. Service very friendly and polite with no pressure giving me plenty of time to look at vehicle and offering all available services. He even let me use his computer to tax my new vehicle. Finance was simple to set up and all explained well. This was my first time purchasing a car from a garage on finance but all in all I had a good experience made much easier than I anticipated. Would recommend!
Dear Reviewer, Thank you for taking the time to leave such a detailed review for ourselves and for your Sales Executive, it is always lovely to see such nice feed back for the team and I will ensure that he is made aware. We are delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre. If we can be of any further assistance, please do let us know. The Fort Used Car Centre
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Highly Recommended, Found the ideal vehicle, all choices and options were fully explained, Great service from the sales staff, vehicle was well presented. Overall very happy.
Dear Reviewer (PW) Thank you for taking the time to leave us a review, and for our Sales Executive (R.S). We are delighted to see that you are happy with your purchase, and if there is anything else we can help with, please do not hesitate to give your Sales Executive a call, as he will be happy to help you. The Fort Used Car Centre
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Felt very comfortable from the start to finish. No hidden agendas from the salesman, no pushing of "extras" like warranty. Advised of options but did not push. ALL questions answered honestly and nothing was too much trouble. First time I have bought a car and been TOTALLY satisfied ie not felt ripped off. I would totally recommend to anyone to visit this showroom as the number and range of cars they have is phenomenal. I defy anyone not to find a vehicle they like here.
Dear Reviewer, Thank you for taking the time to leave such a detailed review, we are delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre and with your sales executive (R.S). We have made our staff aware of your kind words. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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Good selection of cars ,no pushy salesmen and made sure car was Upto scratch before collection ,opted for Merc silver ML Would and have recommended to friends
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Sales Executives, so thank you for taking the time to leave this review. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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ery pleased with the service dealt with a pleasent chap down to earth would recommend any one to buy a car there well pleased felt comfortable in there nice too do business with will use there again in the future no doubt five stars
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new vehicle and it is always lovely to read such positive feedback for our dealership. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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I never leave feedback or reviews on any review sites. But I am so pleased with my new LANDROVER FREELANDER 2 and the service I received from the salesman and the rest of the staff was outstanding. That I felt I must recommend FORT USED CAR CENTRE. Happy Days.
Dear Reviewer, We thank you for taking the time to leave such a detailed review for ourselves and for your Sales Executive. We are delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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I've recently purchased a car from here and must say the service has been second to none! The staff are friendly and the service cannot be faulted. This is the third car I have bought from here, and the third time I've driven away extremely satisfied. I would recommend them to anybody.
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The sales staff were really helpful.Nothing was too much bother for them.We were offered a drink and the salesman that dealt with us was friendly and straight to the point.He pointed out everything that was on offer regarding our sale.We don't usually take extended cover on anything but he offered us a deal that was impossible to refuse.We put a deposit on a Land rover Freelander and returned a few days later to pick it up. They had put new tyres on the front,even tho it looked fine to me, but they obviously have a high standard and try to make sure there is no disappointment.I have already mentioned to family and friends about the high standard of the vehicles at Fort cars and how efficient the staff are.It is well worth a look around at some of the jaw dropping cars in there.The fish pond is fantastic as well by the way. Any fish lovers.Wow the size of them.Worth a look for sure.I would have no problem returning the next time we need a car.I don't think I would even shop around.Thanks.
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Sales Executives, so thank you for taking the time to leave this review. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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Looked at quite a few cars before going to the fort, we were greeted when walked in,and left to wander, no pressure salesman, found the car we wanted then did the deal and was happy with price of tradein, all i can say is it was the best experience of buying a second hand car i have ever had by far salesman was fantastic also got introduced to the owner who was very nice, Would highly recommend the fortusedcarcentre to anybody buying a second hand car.
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new vehicle and it is always lovely to read such positive feedback for our dealership. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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Came across Fort by chance, found the staff very helpful, our particular salesman, couldnt of been more helpful and friendly! We found the car we wanted almost immediatly and he sorted out all the paper work efficiently. We collected our car a few days later and we are very happy with it, i would recommend Fort to anyone i know who is looking for a car
Dear Reviewer, Thank you for taking the time to leave your review, We have made our sale executive aware of your kind words. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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Friendly salesman,always willing to answer any questions that you may have,very patient and they take their time to show you around the different cars and find one that is best for you,always on the end of the phone if you need to ask them anything,quick process with putting down a deposit and purchasing the car,car was immaculate when I picked it up,nothing's wrong with the car everything had been checked throughly,salesman explained everything to me in detail as it was my first time buying a car,they work around you as an individual the best time and date for you not just working around their self and the company,always got back to you if they say they will phone you,you deifnately feel comfortable and helped as soon as you walk through the door,you are never left standing around waiting for someone I ask you if you need help there is someone there immediately to help you,very good price range on the cars to meet different age ranges I would deifnately recommend this car place to anyone who is looking for a first car to drive or for a new car they are very good working and always a car there for you as they meet your financial needs and the best way for you to be able to buy the car Brilliant/excellen service will definitely go back to this place !
Dear Reviewer, Thank you for taking the time to leave us such a fantastic review, If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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Great service. I brought a car from them and he helped me find the car suitable for myself and one that was in my price range. He delt with all the paperwork including my road tax and answered any quires I had. Amazing service. Recommend!
Dear Reviewer, Thank you for taking the time to leave such a detailed review for ourselves and for your Sales Executive. We are delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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Having trawled the used car market for over a month , I happened upon the Fort used car centre by chance and was pleasantly surprised . We have experienced pushy sales people , company's that don't get back to you and less than honest descriptions of vehicles, but this place is like an old fashioned family business where you immediately feel comfortable . Sales people are there to help but are not in your face , and there is a good range of what appear to be clean honest vehicles . We went there looking for a car for my son , which we found , but I would go back there if I was looking to swap my own car as the range of vehicles was good and at decent prices .The staff were all helpful and it was exactly the sort of place I would want to run should I run a used car showroom .Can't really fault it .
Dear Reviewer, Thank you for taking the time to leave us such a detailed review, We are delighted to see that you are happy with your purchase, if there is anything else we can help with please do not hesitate to give your Sales Executive a call, as he will be happy to help you. The Fort Used Car Centre
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We found the experience good with well prepared cars on view, the salesman was very knowledgeable and as he stated there to help us buy not sell the car. The paperwork was a bit long to fill in but is what you expect from a professional company. The only areas we would improved is a covered area (out of the rain!!) to complete final inspection when taking the away. A set appointment when picking the car up as we had a bit of a wait and the whole process took 1.5 hours. But overall would not hesitate to buy another car from Forte
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Sales Executives, so thank you for taking the time to leave this review. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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Brilliant most helpful cont think of anyone more helpful then the people that helped me to bye a car which I love thanks for your help
Dear Reviewer, Thank you for taking the time to leave us a review. We are delighted you were happy with your vehicle and the service you received from the staff at the Fort Used Car Centre. We have made our team aware of your kind comments. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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I needed a new car fast for my expanding family of 4 kids and one due imminently.... We got to the Fort used car centre at around 11 o'clock and explained the necessity of a suitable vehicle to be driven away the same day to the salesman, who told us what vehicles they had that suited our needs and were ready for a same day drive away. we were allowed time and with no pressure too look around at our leisure and chose one that we felt was best for the family and within our budget. At 2pm (only 3 hours later) we drove off the forecourt with our new car and now have the accessibility we required to get us all to the hospital to meet our latest arrival!!! No pressure sale and Great service all round from the team to at the fort from manager to mechanic to get the vehicle ready for us within three hours to drive away!! Thanks guys!
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new vehicle and it is always lovely to read such positive feedback for our dealership. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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Bought a car off them 10 years ago and was so pleased i have now part exd it for another Very good
Dear Reviewer, Thank you for your repeat business, as it is always lovely to see a returning customer to the show room. We are delighted you are happy with your new vehicle and we hope it will make you as happy as your previous vehicle has done for the past ten years. We have made your sales executive (G.S) aware of your kind words and if there is anything else we can assist with, please do not hesitate to give us a call and we will be happy to help, otherwise, we look forward to seeing you again in the future The Fort Used Car Centre
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Excellent customer service and hi is a great salesman who actually cares. So pleased with my new little Citroen C3, he sought out the car for me as i needed an automatic. It's clean, has great mileage and i love it! Everyone there is really helpful, she is lovely and helpful and really appreciate all the help and support. Thank you!!
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new vehicle and it is always lovely to read such positive feedback for our dealership. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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Thank you very much to the sales gentleman who was very helpful, from our initial to the eventual sale of the car. Everything was checked on the car and anything that needed attention was repaired or replaced, the car itself is quite old but drives well and should suit me as a run around car. The car came with a 3 month warranty and 12 month basic AA roadside assistance, which hopefully will not be needed, fingers crossed. All in all I am very happy with Fort used cars, they all seemed pleasant and friendly and eager to help.
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Sales Executives, so thank you for taking the time to leave this review. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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We were pleasantly surprised by the friendly sales staff who all seemed interested in helping us find the right car. Other establishments that we visited during our car search were more focused on trying to close the deal "right here right now" a technique that we particularly dislike. Our salesman was very knowledgeable and was able to answer question that allowed us to compare different makes and models based on specifications and projected running costs which we found very helpful. The car we eventually bought was very low mileage and in immaculate condition inside and out, a credit to its former owner and of course the Fort's vehicle sourcing and preparation teams. The Promised new MOT was put on within 48hrs and we took delivery of it all shiny and bright, even had a but of fuel in it.. Happy Days. In the interest of keeping this review balanced and not just a snog fest there were a couple of minor bumps in the road. Firstly, we were told that out new car was Bluetooth enables for mobile phone connectivity and the car did have the 'phone' button on the dash but in face when we got it home it did not have this feature at all and we had to upgrade the radio head unit for one that has a BT receiver built in. We are sure that this was an honest mistake on the salesmans part and not a deliberate effort to mislead us and as such we have not made a fuss about it. Secondly, there is a £150 'admin fee' which is added to the invoice during the documentation phase, which is right at the end of the sales process. If this is indeed a "standard charge", "levied against every car offered" as it was explained then why on earth is it not added to the screen price? The answer it would seem is so the advertised price can be as low as possible. An understandable marketing ploy but i suspect one that might annoy some customers who appreciate transparency in financial dealings.
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership and thank you for leaving a review for your sales executive (CT) we have made him aware of your kind words. We are delighted you are happy with your new vehicle and it is always lovely to read such positive feedback for our dealership. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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First visit to the fort used car centre to purchase a car. Sales man was great listened to everything we specified and was able to find us the perfect car. This place has a great family felt atmosphere all the staff were very approachable and were more than happy to answer all our questions/queries (other car sales could learn a lot from these guys) it was a no pressure sale the entire process was easy and relaxed. The reason for such a high overall rating was down to their fantastic fter sales service they provided more than happy to address any concerns/issues quickly and effectively. This garage is definitely a reputable car sales centre and are committed to providing a high level of service and product. i would highly recommend the fort used car centre and thanks again to a great sales representative. BMW LM05 VUE
Dear Reviewer, We thank you from The Fort Used Car Centre for taking the time and for leaving such a wonderful review We are delighted you were happy with your vehicle and the service you have received from your sales executive (MH) We have made our team aware of your kind comments. If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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Very please with the high service we had from the staff while looking for a car. Very pleased with the outcome to buying our new car. The 2 agents that helped were totally brilliant we could not of asked for a better service. We would recommend any of our friends to going to buy a new car to go to the fort used car center. We were helped with every aspect from begging to end to getting a new car. so we are so thankful to all that helped us.
Dear Reviewer, Thank you for taking the time to leave your review, We have made our sales executive (MH) aware of your kind words. If there is anything else we can help with please do not hesitate to give us a call. The Fort Used Car Centre
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I felt comfortable and relaxed the salesman was a really nice and helpful all he could, i have bought cars of these in the past and will do so in the future.
Dear Reviewer It is always lovely to see a returning customer to the dealership, as we do appreciate loyalty between our customers. We thank you for your kind remarks and i have made our team aware. If there is anything else we can help with please do not hesitate to call us. Thank you for choosing us to do business with, and we look forward to seeing you again in the future. The Fort Used Car Centre.
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Under pressure to find a replacement for a write-off before my hire car was returned i found a decent looking deal at the For. With only and hours trading left before they closed i ruched over only to find, despite the late hour and the long week, a relaxed and no pressure sales team that were happy to help show what was available and discuss options. Huge range in stock. Ok so i had to wait 5 days to pick it up as the busy weekend had backed up the garage, but im not complaining when i picked up a car with a full 12mth mot and service giving peace of mind for a while at least! Can certainly recommend for a no fuss, friendly, well informed and good value service.
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new vehicle and it is always lovely to read such positive feedback for our dealership If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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Went here looking for my first car, sales man war great left me to it and when i was ready he helped me get the car i wanted. The car is great and drives fine looks good and im really happy with it. There was 1 or 2 problems but the after car was amazing the problems have been sorted and the car is fine still needs some work but the sales man has worked with me so that the car is booked in for work on a date and time that im happy with i really would go back and recommend if you're looking for a car to last go here. Just a thank you to the sales man really happy Ste thank you.
Dear Reviewer (PF) Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new Vauxhall Astra and we thank you for your kind remarks. We have made our sales executive (SF) aware of your kind comments, If there is anything else we can help with please do give us a cal. The Fort Used Car Centre
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Staff were very helpful and went into a lot of detail to make sure we knew every option available to us. Felt very looked after and walked away with no regrets or worries. Very professional but also very relaxed which made us feel really welcome there. Didn't push us to buy anything, didn't give us the whole 'salesman' talk, very pleased and happy with our experience and purchase from here. The showroom was laid out nicely lots of info on cars. No dislikes or downsides to this place as far as we could see. Overall would definitely recommend to anyone looking for a car.
Dear Reviewer, Thank you for leaving such a lovely review based on your experience with one of our longest serving Sales Executives (R.S), it is very appreciated. We are delighted that you are happy with your new Ford Fiesta, If there is anything else we can assist with, please do let us know and we will be happy to help. The Fort Used Car Centre
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I visited the Fort used Car Centre and was approached. I explained to him what type of car I was looking for and straight away he said he had the perfect car for me. He showed me a car which was the perfect spec and colour I was looking for, So I agreed to buy the car arranged a delivery date and collected the car. I am very pleased with the car and I was impressed how quick and simply it was to buy a car. Hewas very good at answering all my question and offered a very good level of customer service thank you. When I buy my next car I know where to shop.
Dear Reviewer, Thank you for taking the time to leave your review, We have made our sale executive aware of your kind words. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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Having searched on Autotader I found an interesting car at Forst Used Cars. Having viewed several cars the Forts offering was by far the best. Very clean tidy car (immaculate) without being over vale red. Many garages seem to think you have to spray everything with silicon and saturate the cars with air freshener - not at the Fort, just good attention to detail. Swapping in my old car was painless, they offered a good deal from the off, no quibble. No sales pressure, which is always a big plus for me. I would highly recommend the Fort Used Cars. I will be going back for my soft top sports car!!!
Dear Reviewer, Thank you for taking the time to leave such a detailed review for ourselves and for your Sales Executive (SF) We are delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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I bought a 2013 Suzuki Alto Sz3 on Wednesday 6th Febuary and we picked it up on Friday 8th. It had been serviced and was turned out in a beautiful condition. i have no complaints whatsoever and would recommend The Fort Used Car Centre to anyone. All of the Staff from the Sales person, Reception and Mechanic were all very helpful and friendly at times.
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Staff here at Fort Used Car Centre, so thank you for taking the time to leave this review. We are delighted you are happy with your Suzuki Alto. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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He is very accommodating. He gave us a best deal that he can. His colleague helped us as well when SF was off. Both of them help us from the start until we finally got the car. The Finance manager was also nice and friendly. Overall we are satisfied with the service they showed us.
Dear Reviewer, Thank you for taking the time to leave The Fort Used Car Centre, Our sales executive (SF) and our Finance manager (CC) a review, we are delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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The service i received was excellent from the moment i walked into the showroom. All the staff are very friendly. The sakesman who dealt with us was very friendly and helpful. He answered all our questions regarding the car and explained in detail the financeoption. Upon collecting my car our treatment was the same great car was ready clean and tidy all paperwork ready to sign. Overall a very smooth, positive and a happy experience in purchasing my new car. i would definitely recommend Fort Used Caars to family and friends. I am really happy with my new car. Finally i would like to say a big thank you to all the staff and specially the sales man. Will definitely be going back there first when purchasing my next car.
Dear Reviewer, Thank you for taking the time to leave such a wonderful review and we are delighted that you are happy with your Vaxhall Astra Elite. It is always lovely to see such nice feed back for the team and i will ensure your sales executive is made aware of your kind comments. If we can be of any further assistance, please do let us know. The Fort Used Car Centre
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The salesman was very helpful. I was slightly frustrated when I took half a day off to collect my vehicle. After driving from Shropshire only to find it was not ready. To be fair I was provided with a courtesy car and my car was ready a few days later. Overall very happy and would use this company again
Dear Reviewer, We would like to apologize that your vehicle was not ready at the agreed time however there was a delay in the parts ordered. It is company policy that no vehicle is allowed to leave the premises unless all work is completed and approved by the service manager. We are pleased you are happy with your new BMW X3, If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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The standard of service is very good. They answer to all your questions. They offer finance for your new car, it is easy to get. All well I do strongly recommend this car seller.
Dear Reviewer, Thank you for taking the time to leave a review on the experience you had with us, it is always lovely to see such nice feed back. We are delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre. May I ask what the registration is or the date you collected or the name of your sales executive, just so I know who to pass your kind remarks back to within the team? Hope to hear from you soon. The Fort Used Car Centre
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My experience was very positive. I looked around in my own leisure which I liked, and when I was ready I approached the sales team. The customer service was outstanding. They were very helpful and extremely informative and made my purchase a smooth sale. All the relevant information regarding finance was explained throughly which helped me with my decision. Overall a very smooth, positive and happy experience from purchasing a car from there. Defiantly reccommend to other people. Upon collecting my car everything was ready, to take the car away. The car was clean and tidy and all relevant paperwork was ready to sign.
Dear Reviewer, Thank you for taking the time to leave us a review on the experience you had with us, it is always lovely to see such nice feed back. We are delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre. May I ask what the registration is or the date you collected, just so I know who to pass your kind remarks back to within the team? Hope to hear from you soon. The Fort Used Car Centre
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I just purchased a 2012 Astra - from the moment we walked in the door the staff were extremely friendly and helpful. They gave us plenty of space and time to browse but we're close by when we had any questions. The salesman that dealt with us was extremely knowledgeable and took his time being extremely thorough in all information regarding the car and sale. He also gave me a great price on the part exchange of my old car. Upon collecting my new car our treatment was great - my new car is immaculate and im very pleased with the service. I would definitely recommend Fort Used Cars and will be going back to them for the general up keep of my new car. Thank you!
Dear Reviewer, Thank you for taking the time to leave your review, It is always lovely to read such positive feedback for our dealership, and our Sales Executive (SF) We have made our sales executive aware of your kind words. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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I would like to say that I found the service at the Fort auto centre was excellent from the start and I was kept up to date on the purchase of my vehicle. I would recommend them to friends and family. They dealt with all my question regarding my purchase of the BMW. The after sales service was excellent in detailing with the car. I really enjoy my new car and glad that I made the correct choice. So I would say a big thank you the salesman at the Fort auto centre whom I dealt with in purchasing my BMW.
Dear Reviewer, Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We are delighted you are happy with your new BMW and we thank you for your kind remarks. We have made our sales executive (SF) aware of your kind comments, If there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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I purchased a ford focus 1.8s from the fort used cars centre the salesman was very helpful and polite nothing was to much trouble for him this is the forth car I have bought from this company and would recommend them to anybody it was nice that the md come and shook my hand I would like to thank the salesman for a very pleasant experience and I would like to thank the whole team at fort used cars
Dear Reviewer, Thank you for your repeat business, as it is always lovely to see a returning customer to the show room. We thank you for taking the time to leave our Sales Executive (GS) and our MD such a detailed review also, its always nice to hear good feedback and we have made both (GS, MH) aware of your kind words. If there is anything else we can assist with, please do give us a call and we will be happy to help, otherwise, we look forward to seeing you again in the future The Fort Used Car Centre
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I brought my first car at the fort. The salesperson was very good and helpful. Did have a problem with car but I was able to return and it was fixed.
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Sales Executives, so thank you for taking the time to leave this review. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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very friendly staff with good knowledge of the cars on site, help full in making me understand the benefits of buying my car from them.
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I cannot be more pleased with the service I received from this company the salesperson was very helpful and explained everything very clearly and I would recommend them to my friends and family
Dear Reviewer, Thank you for taking the time to leave your review, We have made our sale executive aware of your kind words. If there is anything else we can help with, please do not hesitate to give us a call. The Fort Used Car Centre
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Very friendly easy to deal with staff. No pressure to buy. I rang about the freelander and viewed the car the same day. It was every bit as good as the internet listing. The salesman knew all the details of the vehicle and answered every question. On the morning i was to collect the car, the salesman rang to say they were not releasing the car as there were jobs on the service not complete as parts had not arrived. I got the car the following day. It had received a new mot, a service, a 12 month warranty and 12 months aa breakdown cover. I got a quality car from a quality cardealer. I also got a courtesy call a couple of weeks after i got the car to see if the car was ok for me. I will highly recommend Fort Used Cars to anyone looking for a quality used car.
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Very friendly easy to deal with staff. No pressure to buy. I rang about the freelander and viewed the car the same day. It was every bit as good as the internet listing. The salesman knew all the details of the vehicle and answered every question. On the morning i was to collect the car, the salesman rang to say they were not releasing the car as there were jobs on the service not complete as parts had not arrived. I got the car the following day. It had received a new mot, a service, a 12 month warranty and 12 months aa breakdown cover. I got a quality car from a quality cardealer. I also got a courtesy call a couple of weeks after i got the car to see if the car was ok for me. I will highly recommend Fort Used Cars to anyone looking for a quality used car.
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Sales Executives, so thank you for taking the time to leave this review. We are delighted you are happy with your Landrover Freelander If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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The fort used car center has an outstanding customer service! My application was processed within less than a week, They have quality motors at affordable prices.I have recommended fort used car center to family members and friends who are looking for a new car at affordable rates. a member of staff was very helpful choosing a quality car at an affordable price to suite me, i have purchased a Mercedes C180 and it was immaculate internally/externally. The staff are very patient when dealing with customers that are unsure about what it is they want, They take great pride in their business and their customers satisfaction. very polite and helpful and i would not have preferred another company Strongly recommended!!
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Today was my first experience with this garage. After finding a great deal online, I was able to ring up and view car the same day. I felt welcome and was at ease looking around the showroom at some excellent condition cars some of which caught my eye and helped me consider even more options! My salesman was great and helped me secure a very competitive deal. I was even asked the question 'make me an offer' which is always great to hear. A very open and honest way of bargaining! Can't wait to pick the car up.
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Very friendly staff and polite help us in everyway to get us our new family car would recommend family n friends to this company they make feel welcome , we are really happy with our new car n thnx you
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Very happy with the service received when purchasing new car. The salesman went out of his way to accommodate our needs.very pleased overall.
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Happy with service and friendliness. Nothing was a problem.will recommend
Dear Reviewer, Thank you for taking the time to leave a review, We are pleased we could help you with your purchase and we are delighted you are happy with your new vehicle. If there is anything else we can help you with, Please do give us a call. The Fort Used Car Centre
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The gentleman that served us was very helpful, answered all our questions and was happy to adjust things to our needs. Our new car is great. They checked every detail of the car before we collected it to make sure it was top notch. Could have done a better job of washing it, left streaks. PERRY 13/10/15 CHRYSLER
Fortusedcarcentre's Response to PERRYDJ's Review Written on: 17/11/2015 Dear Reviewer (Mr Perry) Thank you for leaving such a lovely review based on your experience with one of our longest serving Sales Executives (SF), it is very appreciated. We are delighted that you are happy with your new Chrysler, We apologize for any streaks that may have been on the vehicle, we give each and every vehicle a full valet and we apologize that somehow in this case the valet fell short of our usual standard, Please contact your sales executive regarding this issue. Also if there is anything else we can assist with, please do let us know and we will be happy to help. The Fort Used Car Centre
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We were warmly welcomed by one of the gentlemen and he kindly showed us the variety of cars that were for sale. He asked us if we were looking for a specific type of car and he suggested several different cars. The staff made sure that the transition from our old car to our new car was smooth. All of the cars were of high standard and we were impressed by the many amazing qualities the cars had, even after being used. Every car was top notch. The staff were extremely helpful and supportive in our decisions and we thank them very much. Registration number: BD60KZF
Dear Reviewer, Thank you for taking the time to leave such a detailed review for ourselves and for your Sales Executive (GS), it is always lovely to see such nice feed back for the team and I will ensure that he is made aware. We are delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre. If we can be of any further assistance, please do let us know. The Fort Used Car Centre
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Had a nice experience with the gentlemen that serve me. He was very nice, answered all my questions, and made sure I was fully informed about what I was signing. Took 6 days to receive the car which was the agreed timeframe so I was happy! Also p/x my bmw for a good price so was happy with that also. Defiantly would recommend a friend. Thank you once again
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Didn't feel pressurised into a purchase, sales person very knowledgable about what vehicle would suit our needs. Fair price given in part exchange deal . All cars on site were well presented and as good as any main dealer presentation . We bought 3 years parts and labour warranty , but were not pressurised into taking it . Finance options very good , and will find options that suit you best . Found total experience unstressfull , would totally recommend . Thank you .
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, and our Sales Executives, so thank you for taking the time to leave this review. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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I have been with fort used for 6/7 years now . I would recommend fort used cars as they have always looked after me & give great costumer service. Look forward to my next investment with you. Thanks for everything.
Dear Reviewer, It is always lovely to read such positive feedback for our dealership, There is nothing we like more than a returning customer and we do appreciate your custom and will always do our best to find the best deal for you. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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The staff were very friendly at fort used cars.They got me a great deal on the car i wanted,they didn't keep me waiting around which was fantastic!I would recommend this company to family and friends confidently.
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The staff were very friendly at fort used cars.They got me a great deal on the car i wanted,they didn't keep me waiting around which was fantastic!I would recommend this company to family and friends confidently.
Dear Reviewer, Thank you for taking the time to leave us such a fantastic review, If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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I cannot express how wonderful the service I received from Fort Used Car Centre truly was! I was in a rush to find a car as I had just had a baby and we only have a 2 seater at home, I was searching all over the Internet for a 3 door hatchback what would be big enough for car seats, pushchairs, shopping etc. I found my Ford Focus reg SG57 USE at an amazing price of £3689. I left my online enquiry and within the hour I had 2 different salesmen phone me to ask what further information I required. I went down the same day to see the vehicle and I said to my salesman how impressed I was with the quality of the car for its age and price. I made the decision to buy the car there and then which was sorted out quickly and not too much paperwork. Although the car was bought outright I imagine it may of take slightly longer if I had gone down the finance path. Everything seemed really professional and the dealership itself is lovely, I could get around easily enough with my sons pushchair. the person I dealt with was a brilliant salesman he wasn't pressuring me at any point and was really helpful with all my questions. I had to wait a week for the car as it goes to workshop for all its checks, and they will renew the MOT if needed. My car didn't however it had a new battery which with winter fast approaching was brilliant! The day of collection i was more or less straight in and out. A bit more paperwork, he helped me set up my road tax direct debit and I was off. I noticed a chip in the windscreen and the radio was locked (as battery been changed) and I had not been given a code, I spoke to him and he said to bring it back they would sort it all out. The next day I spoke with someone from the workshop and I had it all sorted out brilliantly. I also have a private registration on retention they said they would make me some plates up when that all comes through too! Having bought a car previously from a main dealer the service I received from them was so poor and I would never go back. Fort Used Cars are absolute diamonds I would recommend to all my friends & family and will 100% look to go back to them in the distant future for my next car. Thank you to everyone there.
Dear Reviewer, Thank you for taking the time to leave us such a detailed review, We are delighted to see that you are happy with your purchase, if there is anything else we can help with please do not hesitate to give your Sales Executive a call, as he will be happy to help you. The Fort Used Car Centre
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I have recently bought a used car from theses guys, and all I can say is, from the beginning of the finance application to picking up the car I have been given the best possible customer support. They are a great team, very friendly and helpful , I know that in future I will be buying another quality car from these guys, Keep up the good work
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Thank you for making my purchase a hassle free and enjoyable experience. I am very happy with my car. Would definitely recommend to friends.
Dear Reviewer, Thank you for taking the time to leave us a review on the experience you had with us, it is always lovely to see such nice feed back. We are delighted to see you are happy with your vehicle and the experience you had with us here at The Fort Used Car Centre. May I ask what the registration is or the date you collected, just so I know who to pass your kind remarks back to within the team? Hope to hear from you soon. The Fort Used Car Centre
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Brought Chrysler Grand Voyager Could not fault anything about this dealership Really pleased with service & staff Going back soon to change my sons car Even sorted a small problem out with my trade in Definitely recommend these Thanks
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Just bought Mazda MX5 from Fort Used Car Centre the salesman was very helpful. The Fort Used Car Centre is excellent and I would recommend them to my friends and family or anyone looking for a good used car.
Dear Reviewer Thank you for your review, may I ask which car you purchased, Reg/Make, just so I can pass your remarks back to the relevant team members? If we can be of any further assistance, please do let us know. The Fort Used Car Centre
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I would just like to thank all at the Fort on buying my new Mini. Having an old car to trade in, they made the purchase very easy and were more than helpful in taking time to go through the whole process and left me with little to do other than pick it up. As a fairly new driver, having as much help on cost was fantastic, even down to helping me with insurance companies. I will be back.... but not just yet! too busy showing off... Many thanks...Tayla!
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I have had a car recently from here,the condition of it is immaculate.the custom service I received was outstanding,everything has been well explained to me. Loving my new car thank you very much :)
Dear Reviewer, Thank you for taking the time to leave such a wonderful review, and we are delighted that you are happy with your Volkswagen. May I ask which car you purchased, the vehicle model and/or registration, just so I can ensure the correct team members are made aware of your kind words? Hope to hear from you soon. The Fort Used Car Centre
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Felt very welcome and we weren't put under any pressure to buy when we had decided wot vehicle was for us the salesman was very polite and efficient explaining all the different options open to us they gave me a fair price for my car and a good price for the car I was buying all in all they made buying a car a pleasure
Dear Reviewer Thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. May I ask what the registration is or the date you collected, just so I know who to pass your kind remarks back to within the team? Hope to hear from you soon. The Fort Used Car Centre
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My experience was very good, staff were very supportive and well mannered. Explained all about the car and the service, all products were explained clearly all questions answered. All paperwork was explained thoroughly before signing, Demonstration of how the car works was pretty clear. Wendy Brade.
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I have been looking for a Smart Car for a while and on my way to the Smart garage I thought I would try my luck with Fort Used Cars. Amongst the shiny Range Rovers and BMW's stood the car I wanted only my money was tied up and I couldn't buy with cash. I explained my personal circumstances and feared I wouldn't meet criteria with the finance. Fort spent so much time working on suitable finance packages for me and even when I went home they rang to say they found something better that would work in my interests! The staff were extremely helpful and nothing was ever too much trouble! Thank you once again, the car is running great and I should be back for the Range Rover soon!!!
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When i walked into the showroom that day i didn't expect to be buying a car that afternoon. As we walked up the lovely clean showroom , 1 particular car stood out at me. I knew straight away it was the car for me. The salesman came up to us and introduced himself to us in a very friendly manner. He invited us to sit in the car and told us the information we needed to know about the car. The car was spotless inside and very comfortable. The salesman went away to look at my car to see if he could find us a suitable deal. He listened to our circumstances and came back with a very suitable deal. He even took us for a test drive in his own car as it was the same as I was buying. He was very througha explaining all the options available to us when purchasing a car. From beginning to end he was very helpful. After driving my silver Mercedes a class 150 for 3 days now I am very happy with the overall experience at fort used car centre. Thank you from a happy Mrs w Clift.
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I recently bought a Fiat Bravo from the Fort Auto Centre . I must say that I am very happy with the car and I was very impressed with the professional, friendly service that I received. From my personal experience, I would recommend the Fort Used Car Centre.
Dear Reviewer, Thank you for leaving a review for our Sales Executive (GS), and we are delighted that you are happy with your Fiat Bravo. If there is anything else we can help with, please do let us know, and we will be happy to assist. The Fort Used Car Centre
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We have just purchased a new bmw convertible from the fort used car centre and the whole experience has a easy and enjoyable experience the whole team were so happy to help with all our questions and when we came to collectt the man we had been dealinf with was there ready to serve us. showed us how to use all the parts on the car and about any aftercare information we would need to know. we would tell anyone is looking to buy and car that this is a company you can trust.
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My first time purchasing a car from Fort service was spot on and the time of deciding on what car to collection was prompt The badge was missing off the front of the car which they replaced the car was well valeted when collected All in all 10 out of 10 thank you
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This is the first car I have brought from Fort used car centre and I couldn't fault anything. There was a small part missing from my built in sat nav when I collected my new car but they apologised and said it had been ordered and will get it to me ASAP. the person I dealt with who served me was very helpful and had a lot of time and patience. He made us feel welcome and it was easy to talk to him and ask any relevant questions etc. I have already recommended Fort to a few of my friends and they are all going to go and look at the cars there. My husband will be looking there as well within the next couple of months as he now too wants to change his car after seeing my new one. With 12 months free warranty and 12 months AA cover, I really can't ask for anything more. I will definitely be returning when I next want to change my car. Thank you Fort used car centre.
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This is the second time I have purchased a car from these guys, and again another great experience. I dealt with M A X, who was great, he handled everything for me, everything was dealt with very quickly and efficiently. The car is brilliant, i can not fault it at all. Thank you fort used car centre for all of your help!
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Spotted a used fiat Doblo (WAV) on the well set up web site,went to the show room to take a look, I was met by a sales person who was very helpful without being to pushy. We arranged to have a proper viewing and practical look ( I wanted a wheelchair adapted car), decided to buy with part exchange on my old car( got a good deal) Picked up car a week later and am really please with it and the overall experience Thanks.
Dear Reviewer (RN) Thank you for taking the time to leave us a review, and for our Sales Executive (SF). We are delighted to see that you are happy with your purchase, and if there is anything else we can help with, please do not hesitate to give your Sales Executive a call, as he will be happy to help you. The Fort Used Car Centre
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Great car and great service. Was guided in the right direction to a type of vehicle I had described, within a day I had chosen a car, picked it up within a week and was all ready and gleaming, used fort for 5 years now and wouldn't go anywhere else for a used car, the car is now apart of the family and could t thank the person I dealt with enough for selling it too me, would highly recommend this place to anyone.
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Very friendly and helpful, a pleasure to do business with. Everything was explained clearly.
Dear Reviewer Thank you for your review, may I ask which car you purchased, or the date, just so I can pass your remarks back to the relevant team members? If we can be of any further assistance, please do let us know. The Fort Used Car Centre
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Over the last 16 years i have used the fort and bought four different cars i have just bought my next one and can only say a big thankyou to the salesman i put a deposit down withoit seeing the car as it was in a chain and they where waiting for it to arrive told me that it would be in great condition and he kept me informed throughout the whole prosses i can deffernatly say i was not disapoonted help thoughout was second to none and would recomend him to anyone he is defernatly a star in the fort used car center thank !!!!
Dear Markblackband Thank you for taking the time to leave us a review, and I am delighted to see a returning customer over the years returning to our dealership. May I ask, which car you purchased, or who looked after you, just so I can ensure to feed back to the relevant team members your kind remarks, as nothing surpasses a returning customer to the business!! Apologies for the comments added to this review. The Fort Used Car Centre
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Bought a Lexus RX300. The car was fully serviced and mot. A few minor niggles were sorted without question together with a 12 month warranty, which takes away those nagging doubts when you drive the car away and you are on your own with it. There is also the option of a courtesy car should you so need. I have a cherished number plate which they kindly transferred for me. Can not recommend them highly enough.
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My name is Laurentiu Moise and I bought an vauxhall astra,VN58 CYZ from fort used cars centre.a good car,whit low mileage.the car is in excellent condition same like salesman describe it me.in my opinion is a good sales team .He is the best salesman,and the financial director do this job properly.they explain me all cost about this car.i recommend this team.
Dear Reviewer (LM) It is lovely to see your review for our Sales Executive (SF) and for our Business Manager (KP), thank you!! If there is anything else we can help with, or if there are any questions, please do give us a call and we will do our best to assist. The Fort Used Car Centre
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My wife is disabled and we was looking for a car a bit higher up as my wife struggles to get in and out of our current car the person from the sales team found us a lovely Qashqai tenka PN62WVX with all the extras we was looking for and someone sorted our finances out even though the car is not due a MOT for another 3 months they said they would sort it out for me free of charge for when it was due. Would highly recommend them to all my friends who are looking for a used car.
Dear Reviewer (DC) Thank you for leaving a review for our Sales Exec (DO), and we look forward to seeing you to complete the deal and handover of the vehicle. The Fort Used Car Centre
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I went to fort car with my niece to buy a car she was talking to members of staff name. He was very helpful with the full process of helping my niece buy a car that I ended up buying one myself paper work was straight forward and he was very helpful every step of the way
Dear Reviewer It is lovely to hear from you and your kind remarks in your review, thank you. May I ask what your registration is on the BMW, as we do sell quite a few and I want to ensure the team who looked after you are aware of your review? I hope to hear from you soon. The Fort Used Car Centre
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Had very good service at Fort Used Car Centre. I was approached instantly after entering the premises and the staff catered for my needs. This was my first car purchase and the staff were very attentive and gave me a lot of advice. Like most people, i was confined to a budget. The staff member i dealt with was very helpful and tried to give me some discount as i really had my mind set on a Vauxhall Astra. When it came to paying for the car i inquired about finance, however the finance department failed to contact me, although i was told they would get back to me shortly. In the end i paid in cash so i cannot comment on the finance option with this garage. I was able to collect my car 1 week later and it was a speedy process. The car was in perfect condition and waiting outside when i arrived and the staff member organised for me to pay my car tax before leaving. Very pleased with the service and i will definitely be coming back to the Fort for my car services and future cars.
Dear Reviewer (PM) Thank you for taking the time to leave our Sales Executive (SF) such a detailed review, it does mean a lot to us to hear back feedback, positive and constructive. If there is anything else we can assist with, please do give us a call and we will be happy to discuss, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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I recently visited this place to purchess a car My scheduled appointment was for Saturday the 8th of auguest at 11am. How ever I arrived a day early on the Friday the 7th of auguest and the sales man my opinment was with was not it so this nice other salesman felt with me. He was very helpful and explained everything in detail and showed me the car and everything to. He Sorted me a very decent trade in price for my old car he was polite and helpful in every way. I decided I wanted the car so I left all details I needed to leave I then went back on the Saturday with the other paper work and to sign my finance agreement. So when I arrive I went straight to the sales assistant I delt with on Friday he then told me he had passed everything back to my original sales assistant as he was the original sales man I was ment to see so he introduced me and I went from there He then took me over to The finance fella who was sorting my fiancé out. I then received a call Monday saying there was a problem with the original finance company but he was able to sort out a different company so I could still have my car so I just like to say thanks for everything you all done for me and it's so nice that's there is a company that treats its customers like this many thanks.
Dear Reviewer I am happy to see that the team were able to step in and help with you as requested. May I please ask which car you purchased, the make and registration, just so I can identify which team members looked after you to pass your remarks back too? Hope to hear from you soon. The Fort Used Car Centre
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I recently brought a Ford Focus st3 from Fort used cars and i have to say they were brilliant. The salesman who i dealt with was a credit to the company and an extremely helpful guy, i would most defiantly recommend them to my friends and would certainly buy from there again. The showroom was clean, the cars were very well presented and laid out, all cars available to view inside and out, and for once the salesmen were not pushy compared to other garages we have visited. The Salesman we dealt with was knowledgeable and polite. All together a great purchase. Thank you guys.
Hello Reviewer (Sim) It is lovely to see your feedback for our team, notably our Sales Exec (GS). If there is anything further we can assist with, please do not hesitate to let our After Sales Department know, and they will be happy to help. We hope you have been enjoying your ST and we wish you all the best for the future, and hopefully see you again on your next purchase. The Fort Used Car Centre.
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I had brought a car on 05 Aug15 for my husband was a Golf Plus . They have been so great in getting the car we wanted and sorting all the paperwork very helpful...They have made sure all car inspection was done to great standard before we were able to drive off with it. He has even ordered a boot cover which we did not expect as they insisted because they felt one the car originally had is no good so very please with that too. Will definitely come back to them again . They are very professional and helpful in what they do so thank you from Laila and Mohammed.
Dear Reviewer (LM) Thank you for leaving a review for our Sales Executive (MH), I will be sure to let him know your kind words. We do look forward to seeing you again in the future. The Fort Used Car Centre
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My needs were very specific when I decided to change my car due to an ongoing health issue. I contacted Fort Used Car Centre via their online chat facility to enquire about a couple of cars I thought would be suitable. The response was quick and gave me the information I needed and also confirmed my car would be suitable to use in part exchange against the cars that I was interested in. My husband and I couldn't get to the centre until the following weekend so I checked that the cars were still in stock the day before and again received a quick response. We went to the centre and were very impressed with the quantity and superb quality of all the cars in stock - a hidden gem! We were dealt with in a friendly and polite manner and decided on a particular car. Despite it being in the middle of the centre and a lot of cars needed to be moved we were able to take the car on a short test drive; due to my health issues it was fully understood that I needed to see if the car would be suitable for me and it was :-). We were offered an excellent part exchange value for my car. We highlighted a few little issues with the car that we liked and without any hesitation were told everything we had mentioned would be sorted before collection. Assistance was given with regard to transferring my personal registration and a set of plates for my old car were made and given to us for when we needed to change them (upon receipt of the updated V5); this was above and beyond the service that we had expected. There was no hard sell on any additional services that could have been purchased, we were given the information but absolutely no pressure was put on us to purchase anything. We collected the car today and again had the same first class service we had received when we purchased the car. As promised all the bits we had asked to be done on the car had been done and help was given to tax the car. An explanation of how to transfer my personal reg onto the new car upon receipt of the V5 was also given. Arrangements were made for a set of personal plates (with the companies details on them) to be posted to me so they could be put on my new car; again something above and beyond the expected service! The whole experience from start to finish was the smoothest and the easiest car purchase we have ever made. We have complete confidence in both the actual car and the ongoing service we will receive if needed from the Fort Used Car Centre. There was no sales talk just facts and answers to our questions, no pressure to buy a car or any additional services and a genuine feeling that our needs where the most important part of choosing a car. I would not hesitate to recommend this company to anyone, it makes a refreshing change to buy a car in a relaxed way, without any pressure. Knowing we were not being made empty promises that things will be sorted/work will be done (to find they haven't been) just to clinch a deal made a massive difference to the whole experience. The fact that any car you buy comes with a 12 months warranty as opposed to the usual 3 months shows the company are confident in the cars they are selling and it gives you greater peace of mind just incase something does arise.
Dear Reviewer (L A) I am delighted to hear that our Sales Executive (CT) looked after you to your expected high standards while with us in the dealership. If there is anything else we can help with, please let our dedicated After Sales Department know who are on hand to help. We do look forward to seeing you again in the future and wish you a great week ahead. The Fort Used Car Centre
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Purchased a Volvo XC90, really pleased, Staff/garage made sure car was sound on before we picked it up, both mechanically and cosmetically, they went above and beyond so did take a little longer but was happy to wait and really pleased with the car. Looked elsewhere too and price was competitive - we couldn't find better! Good warrenty to so peace of mind. Also part ex my old car and pleased with price I got for it, very fair! I would definitely consider this place for another purchase if/when required. Thanks guys!!
Dear Reviewer (SM) Thank you for leaving our Sales Exec 9MH) a lovely review, as it does mean a lot to us to hear such positive feedback from our valued customers. If there is anything further we can help with, please do not hesitate to let us know. The Fort Used Car Centre
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I had brought a car on 05 Aug15 for my husband was a Golf Plus . They have been so great in getting the car we wanted and sorting all the paperwork very helpful...They have made sure all car inspection was done to great standard before we were able to drive off with it. He has even ordered a boot cover which we did not expect as they insisted because they felt one the car originally had is no good so very please with that too. Will definitely come back to them again . Very professional and helpful in what they do so thank you.
Dear Reviewer (MJ) Thank you leaving our Sales Exec (MH) a review, we do appreciate you taking the time out of your day to do this for us. and if we can help any further, please do let us know. The Fort Used Car Centre
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It was good doing business at the fort used car center they worked hard in helping me to get the car and loan that was suitable for me very good customer service attentive helpful attention to detail i would recommend any one to go there and buy a car they would not regret it the sales rep who helped was very good he tried his best to let me drive away with a lovely car well done.
Dear Reviewer (EO) It is always lovely to read such positive feedback for our dealership, and our Sales Executives (MH), so thank you for taking the time to leave this review. If there is anything else we can help with, just give us a call and we will be happy to assist, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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Recently bought a vauxhall zafira, happy with the service provided by the staff, they was very friendly and would recommend talking to them,
Dear Reviewer Thank you for leaving us a review, as I am delighted to read your feedback!! May I ask who was your Sales Executive, or the registration of your car please, just so I can ensure that your comments get fed back to the relevant team members? Hope to hear from you soon. The Fort Used Car Centre
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Recently bought a Diesel Golf. the salesman worked within my budget and car needs without pushing unnecessary cars or add-ons. It was all completed efficiently and the car was put through a quick service before I drove away with it. The only problem was when the keys were handed over and I got in my car to drive away the fuel light was on immediately. I was not expecting it to be a full tank but at least enough so that the first thing you see isn't the fuel warning light. Really great service overall, would recommend to a friend and use them again.
Dear Reviewer Thank you for choosing our dealership when choosing your new vehicle, its always a pleasure to meet new customers, while meeting their high expectations!! Can I ask who was your Sales Exec, or the registration of the car, just so I can ensure that your feed back gets fed back to the relevant team members? I hope to hear from you soon. The Fort Used Car Centre
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Absolutely brilliant staff. From the minute we walked in you are made to feel welcome,no pushy salespeople trying to force something you don't want. Having chose the car I wanted we hit many problems but it wasn't to much trouble for the staff. After a lot longer than anticipated I finally drove away in the Mini I wanted. Cannot praise the commitment of the staff enough they are outstanding. Would recommend the fort used car centre to anyone looking to purchase a used car 5 stars all the way. Thank you you are all amazing.
Dear Reviewer Thank you for taking the time out of your busy schedule to leave our Sales Executive (DO) a lovely review, it means a lot to us!! I am glad to see that we were able to resolve all your issues to a successful conclusion - we do try our best! If there is anything else we can help with, just give us a call and we will be happy to assist. The Fort Used Car Centre
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Was initially very skeptical about this dealer, but the wife and I decided to have a look around. We found two or three cars that we liked and managed to drill it down to an Audi TT. Salesman help us along without any pushy pressure towards a particular car. He happily let us scrutinise the vehicle, play with all the switches and gizmos and happily answered all our detailed (and the odd weird) questions. He allowed my wife and I time to discuss our decision in private, again without and form of sales pressure. We agreed to purchase the Audi and arranged for collection later in the week. During the week, I did some internet searching and found that the car was priced slightly higher than market value, but having seen the condition of the vehicle, and confirmed all the service history, I was happy to proceed. The following Friday we collected the car. Once again, from the person I dealt with was attentive and helpful all the way through the admin stuff. We came out of the showroom to find our car waiting for us out front. During the drive home, I was pleasantly surprised at just how good the car was. It had obviously been well looked after by the previous owners. Very Satisfied. The only negative point with this dealer is the free warranty offered with vehicles. The dealer uses a company called Auto Protect who have a dreadful reputation for refusing claims. So due to the slightly over priced car and the reputation of the warranty company used, I would rate Fort Used Car Centre four stars.
Dear Reviewer (RH) We are delighted to read your review, and that you choose to come visit us and allow us the time to look after you and discuss your needs when purchasing your vehicle! I am also happy to see that our Sales Executive (SF) looked after you in the highest standards as we expect and you was allowed the necessary time to make your mind up on the vehicle. If there is anything else we can help with, please do let us know. The Fort Used Car Centre
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I have just recently purchased a car from Fort Used Cars. I found them to be very helpful with finance and worked within my budget. When collecting the car, it was ready for me to take away and the deal was completed very quickly. There was no hard sell from the salesman and he was very helpful working within my budget. I look forward to dealing with Fort again in the future. Mr Richards
Dear Reviewer (BR) Thank you for leaving a review for one of our new team members (MR), he will be delighted with your comments, as are we! If there is anything else we can help with, please do not hesitate to contact us, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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I and my family are very happy with the purchase of the car especially because we did not look for that car in the first place. In particular children like the panoramic roof and the youngest commented that: ".. Super I'll see the stars and the moon in the evening sky ...". Car is beautiful and in very good condition. The staff were very nice and helpful in making our selection. Definitely I will recommend this company and I admit that in the future I will use their service again !!! Thank You once again.
Dear Reviewer (Lagod) Thank you for leaving such a lovely review based on your experience with one of our longest serving Sales Executives (GS), it is very appreciated. We are delighted that you are loving your new Peugeot, it is in deed a lovely car. If there is anything else we can assist with, please do let us know and we will be happy to help. The Fort Used Car Centre
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Just wanted to say Thank you to the guys I dealt with for helping decide to buy this car. I came into the showroom not knowing what car to get but wanted something a bit different to the norm, with low mileage and within my budget. They managed to get me the car I wanted within my budget and were not pushy at all which made me feel at ease. I love this car as it suits my lifestyle and my 8 year old daughter loves it too. Thank you once again!
Dear Reviewer (YM) Thank you for leaving a review for our Sales Exec (SF), and we hope you and your daughter are enjoying your Duster!! If there is anything else we can help with, please do let us know. The Fort Used Car Centre
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The salesman, was extremely helpful and professional in his approach. He explained all the financial products in detail but did not hard sell. We would definitely recommend the garage to family and friends..
Dear Reviewer (SS) Thank you for leaving our Sales Executive (CT) a kind review, it is always heartening to see that the team are looking after our customers to the high standards that we expect. If there is anything else we can help with, please do not hesitate to let us know, and we will be happy to help. The Fort Used Car Centre
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Had a insignia elite diesel on 11/7/15 at the fort used cars very happy with the car and the service from the fort I will be recommending Fort used cars 2 friends and family.
Dear Reviewer (RV) Thank you for leaving a review based upon your experience with us in the dealership, it is lovely to see that you will also be recommending us to friends and family, as we ourselves, are a family run business. If there is anything we can assist further with, please give our dedicated After sales Department a call. We hope you enjoy the Insignia, and wish you a lovely weekend ahead. The Fort Used Car Centre
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Purchased an Astra Estate after searching for a long time and visiting a number of different dealerships. Found the prices from this company reasonable and competitive and created a shortlist from the website, which was easy to navigate and full of useful information (I particularly liked the listings for each car of the tax costs and insurance bands for each car - this is not always the case on other websites). On dealing with this company in person I was extremely impressed with the professional service I received from the salesman. He was extremely personable, friendly, sincere and (unusually in my experience for a salesman) actually listened to me and helped to tailor my search even further. He made recommendations based on my needs but was not 'pushy' at all, leaving me to make up my own mind. He was clear about all the other services offered by the dealership but did not put up a 'hard sell' at all. I have worked in a car showroom myself and as a Marketing Manager for a car company and this particular salesman is a rare treasure and one that I will be recommending highly to everyone I know, as well as this dealership. A very good service overall. I hope that the after sales service is as good as this initial impression.
Dear Reviewer (LW) Lovely to see such a detailed review about your time with us in the dealership, and even better so see that our Sales Executive (MH) that looked after you, met your very high expectations. If there is anything else we can do to assist, please do let us know, as our dedicated After Sales Department are on hand to help. Once again, a massive thank you for your lovely review, and we hope you are enjoying your Astra. The Fort Used Car Centre
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He was a very helpful salesman indeed and made us feel happy Maybe get another car in the future We bought a Peugeot 307sw and was very happy Many thanks keri & steve clarke
Dear Reviewer (SKC) Thank you for leaving a review for our Sales Executive (SF), and we are delighted that you are happy with your Peugeot 307. If there is anything else we can help with, please do let us know, and we will be happy to assist. The Fort Used Car Centre
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Very good service. They all was very helpful with everything that I needed help with.I would recommend them to anyone who wants to buy a car just go in and they will take care of you.
Dear Reviewer (MrL) Thank you for leaving a review for our Executive (DO), I will be sure to advise him of your kind remarks. Hoping you are enjoying the Audi and wishing you a lovely weekend ahead. The Fort Used Car Centre
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Excellent service very good sales person even came to our home so I could do a test drive would highly recommend fort use d car centre. Car was very clean and well presented good and painless experience
Dear Reviewer (SH) Thank you for leaving a review for our Sales Exec (PS), and I am delighted to see that the home test drive was to your convenience - we aim to please. If there is anything else we can do, please do let us know The Fort Used Car Centre
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enjoyed the service, polite & not to pushy. car was cleaned & made ready for to pick up for me... even found my a cheap insurance, which is beyond calll of duty..like to thank the staff at fort. well done -
Dear Reviewer Lovely to see your review, we do appreciate your time in doing so. May I ask which car you purchased, the brand and/or registration, just so I can ensure the correct team members are made aware of your kind words? Hope to hear from you soon. The Fort Used Car Centre
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I would like to start by saying this car purchase was for a classic car and not going to be my main form of transport, I first viewed the car in July 2014 and agreed to buy it subject to an inspection by my mechanic. Following his inspection he found quite a few faults some major some easy to repair following a discussion with the salesman he said he would speak to his manager to see what could be done. On the web site it says all cars come with 12 months warranty however mine only has 3 months so this is simply not true) After this conversation they agreed to carry out all the repairs. Some six months latter after contacting the salesman quite a few times I was told the majority of the repairs had been done, so I drove down (180 mile round trip)with my mechanic to find about half the items had been done although that said what had been done was satisfactory. When we left I was told the other repairs would be carried out soon and that once done I could collect the car. Four months latter I was told all was complete, I then transferred 90 percent of the purchase price upon arrival I inspected the car and found that there were still a couple of items outstanding so I asked if there could be a deduction to cover these repairs (as they had agreed to do these prior and I was now going to have to carry these out myself)Again he referred to his manager but was told they were not prepared to do this as "they had spent enough" on the repairs to date. This was despite the fact they had agreed to do them? So in summery the salesman I dealt with was helpful and I did not feel pressurised to buy but feel let down by the failed promises and the length of time taken (almost ten months). However on the plus side the car has been great so far. In my opinion this garage could do better and should you deal with them just make sure they honour their promises.
Dear Reviewer Thank you for leaving us a review, as we value all feedback, even constructive. In regards to the warranty - when you purchased the vehicle, we were in fact only offering a 3mth package as part of the sale, but we have since increased this to 12mths in recent months, so it is in fact true and highlighted when receiving the warranty package. Being a classic car, it did take longer than usual to repair the parts, i.e. the roof etc, and during this time you was constantly in touch with the Operations Manager who replied to your contact almost immediately, but we understand your frustration taking as long as it did - we just wanted to ensure it was done properly and to the highest standard. I am not aware of the other issues raised, but will look into these and see where we can improve, so I appreciate your feedback. The Fort Used Car Centre
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The advisor was great, he really went the extra mile to prepare the vehicle and ensure it had been serviced etc. Easy to deal with, arranged test drive, and helped sort out the part exchange. Friendly and fair overall. Very happy with my BMW 335i SE. Thanks again,
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I was helped by someoone who was friendly and knowledgable. Looked at 3 cars and decided on Renault Megane- arranged pick up on the friday and all was in order_ there was a slight problem with a warning message and we agreed to see how it panned out- again he was helpful.
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My visit to the fort auto centre was great. Fantastic customer service, straight forward process and plenty of great cars to choose from. The young guy who helped me through the process was really friendly and customer focussed, he kept me informed throughout. He was focussed, friendly and great to deal with I would definitely recommend the fort centre because of my smooth customer journey.
Dear Reviewer Thank you for taking the time to leave us a review, we do appreciate all feedback from our valued customers. May I ask which vehicle you purchased, either the registration or car details will do, just so I can ensure your kind review gets fed back to the relevant team members. Looking forward to hearing from you soon. The Fort Used Car Centre
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Brilliant service from start to finish, made easy from start to finish, made to feel welcome and no pressure put on me. Will be back again when the wife wants a new car.
Dear Reviewer (GF) Thank you for leaving a review for our Sales Executive (MH), it is always lovely to see such nice feed back for the team and I will ensure that he is made aware. If there is anything else we can help with, please do not hesitate to let us know. The Fort Used Car Centre
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I visited the car show room to look for a convertible I was approached by a salesman who was very knowledgable and reassuring. I found the car I wanted and was promised a full mot and a couple of marks on the paintwork sorted. He was very attentive but I didn't feel pressurised or over sold . He then managed to sort out finance within my budget . I have picked up my car today it was polished and valeted, I had a very efficient hand over and look forward to the summer sunshine driving with my roof down. I was given a free 12 month warranty so feel confident that I will hopefully have no problems. I would definitely recommend Fort used car centre and urge potential buyers to seek out the salesman who was a gentleman. 25th June 2015. Peugeot 308 Convertible
Dear Reviewer (SS) We really appreciate that you have taken the time to leave our team (GS) a lovely review. He has been with us for some time now, and has many repeat customers, based on how he looks after them, year after year - it is a testament to him. If there is anything else we can help with, please do let us know, as our dedicated After Sales team are on hand to answer questions you may have. The Fort Used Car Centre
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Great service from this I was looking for another car and spotted this one. the salesman did me the job he found me a great deal and I went for a honda civic 1.8i VTEC fantastic my dream car at last great job fortauto's thank to the lady in service and everyone else involved in helping get this car thank you from the bottom of my heart thank you all. there was nothing I did not, like all my questions were answered GREAT JOB
Dear Reviewer We appreciate your kind words aimed at the team (DO & CI) both in Sales and the Service Department, thank you so much. We hope you are enjoy your lovely Civic, and if there is anything else we can help with, please do give us a call. The Fort Used Car Centre
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Began by browsing completely unharrassed which was a refreshing change! Went on to purchase a Lexus Rx300 DF04DVR.... We chose Fort Used Car Centre based on the politeness & knowledge of staff who are more than willing to go out of their way to help you, answer any concerns without making you feel like a nuisance & make you feel welcome. We where dealt with by someone, he is an expert in his field, patient & will go the extra mile in demonstrating the stock you are interested in. Had a couple of tweaks that the car needed after purchase just minor things that you'd expect & we can honestly say that the after sales service is fantastic too, staff are obliging & helpful & things are resolved quickly without any problems at all! Will definitely use them again in the future & cannot recommend them highly enough!
Dear Reviewer (LW) Thank you for leaving our Sales Exec (CT) a lovely review, as I am delighted by your kind words, I will be sure to let him know on your behalf. If there is anything else we can help with, please do not hesitate to give us a call. The Fort Used car Centre
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:I advise anyone buying a car to see the salesman he is a superb ambassador to fort var centre with a tremendous attitude towards customers. Thanks Regards
Hello Reviewer (BB) It is always refreshing to see such lovely praise placed on one of our Sales Executives (MH) such as you have done on your review - Thank you so much. If there is anything further we can help with, please do let us know. The Fort Used Car Centre.
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I have recently purchased a BMW Convertible from the Fort and I cannot recommend them enough. From the moment i stepped through the door i was greeted with friendly and professional staff. On all of my visits to the showroom all staff were really helpful and certainly know their stuff when it comes to cars and all the 'techy' stuff. It was also so nice to be in a showroom and NOT have pushy salesmen hassling me. I would definitely recommend the Fort. The showroom is welcoming and clean, the range of cars is really good - I had my eye on the Bentley but my fella reigned me in!! After picking up my car today - I must say it feels brand new. The Fort clearly look after and spend a lot of time and effort in the presentation of all of their vehicles. Thank you everyone for all of your help - I'm really really really happy!!
Dear Reviewer (MW) Thank you for leaving a kind review for the team, and it was lovely meeting with you and your children on Saturday. We are sure you enjoyed the journey home, as the car is lovely and you certainly have the right weather at the moment!! Please do call us if we can help any further. The Fort Used Car Centre
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I'm very happy with the tritmen of the fort used car centre.thank you. I recommend this company to all my friends en family.
Dear Reviewer Thank you for leaving us a review, and we can confirm as you have purchased a car from us during June, you will go into a draw for an Ipad that is up for grabs this month - good luck!! Please may I ask who your Sales Executive was, or what vehicle you purchased, and I will be happy to pass on your kind remarks to the relevant team members. If there is anything we can help with, please do contact our dedicated After Sales Department, who are on hand to deal with any queries you may have. We look forward to hearing from you soon. The Fort Used Car Centre
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From the moment we stepped inside the showroom,we were put at ease,no hard selling.We were left alone to checkout the cars.The staff were very professional and friendly answered all our questions.Overall a very relaxing experience from that day to the day we collected our car.
Dear Reviewer Thank you for your kind words, and I am delighted that you had an enjoyable experience while with us in the dealership. May I ask who looked after you, or which vehicle you purchased, just so I can ensure the relevant team members are aware of your remarks to their hard work? Hope to hear from you soon. The Fort Used Car Centre
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I have just purchased my new toyota verso from the fort.i knew what car i wanted i had seen it on line the sales person i spoke to didnt feel pressured or hassled he left us to it but was available to answer questions. The lady who completed all the paperwork she was brilliant. The person who gave me a tour around my car when i collected it he was fantastic (even when i stalled it) he even washed it for me. I would recommend fort to family and friends. Great staff not pushy - See more at: http://www.reviewcentre.com/Car-Dealers/Fort-Used-Car-Centre-Birmingham-review_3476009#sthash.sWYpFra4.dpuf
Dear Reviewer (LF) It is always lovely to hear such positive feedback from our valued customers, and I will ensure that our Sales Exec (DO) and the Business Manager (SP) is made aware of these. If there is anything else we can help with, please do give our dedicated After Sales Team a call who are on hand to help. The Fort Used Car Centre - See more at: http://www.reviewcentre.com/Car-Dealers/Fort-Used-Car-Centre-Birmingham-review_3476009#sthash.sWYpFra4.dpuf
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Very friendly, professional & helpful. Sales staff were top class and a special mention to the valet team. The vehicle looked brand new when I picked it up. Would recommend to anybody if you want a good, reliable and fair priced vehicle. Liked the fact that you could look around the vehicles with no pressure from sales staff which helped me make an unpressured decision on what car I wanted. Regular contact from the team to let me know when the vehicle was ready and that all appropriate work was done, I.E. MOT & Minor repair. Thank you to all the staff at Fort Used Car Centre, Birmingham.
Dear Reviewer Thank you for your lovely review, and I have personally passed your remarks back to the valet team as requested. May I please ask, which car did you purchase, make or registration, and who looked after you, just so I can ensure they also get your lovely feedback? Hope to hear from you soon. The Fort Used Car Centre
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I had been looking for a Audi tt 1.8 for sometime,I was looking on line at different sites,and I came across The Fort Garage,and there was my dream car.The next day we drove over to the garage, and from the moment we stepped inside the showroom we were put at ease.No hard selling we were left alone to have a really good look at the Audi.The staff were very professional,answered all our questions,a very relaxing experience.On the day we had arranged to collect my car,once again a happy, relaxed, but very professional.Thankyou so very much.
Dear Reviewer (SC) Its is lovely to hear from you, and for leaving such positive feedback for our Sales Executive (CT) that looked after you during your time with us in the dealership. It is great you finally have your dream car, and we hope you are enjoying driving around in the TT!! If you do need any further assistance, please do let us know, as our dedicated After Sales Department are on hand to look after you. The Fort Used Car Centre.
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I bought a GREY EXCLUSIVE Peugeot 3008 about 2 weeks ago and am very happy with it. I received an excellent service, the staff were very helpful and polite! The car is lovely in a very good condition. Definitely recommend this company and I would give them a big thumbs up!!
Hello Reviewer (QI) Thank you for leaving our Sales Exec (GS) a lovely review and we are delighted that you are loving your new Peugeot!! If there is anything else we can help with, please do let us know. The Fort Used Car Centre
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Great service, went in with only one car on my mind, a BMW and a sales man got me just what I wanted, found me the perfect car a few days before I went on holiday for 2weeks, he held it for me until we was back. No problems with the car and I love it, great bloke, so helpful and friendly, would recommend to anyone!!
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I went to the forts web site and spotted a Chrysler PT Cruiser so I decided. To contact them about the motor and spoke to a salesman by the name ofhe said come and have alook so I did and I was amazed how good he was so I decided to buy it and we came to an agreement I would collect it on Thursday he phoned me on Wednesday and said there was apronlem whith the MOT the fron suspension had to be replaced and. Woluld let know what was happening which he did he was one of the nicest people I have ever met I collected the car on Friday and it was brilliant he always had a smile thank you brilliant
Hello Reviewer (Pa) Thank you for leaving a review for Sales Executive (MH), it is very much appreciated, as we always love to hear how the team have done with our customers and there time with us in the dealership. If there is anything else we can help with, please do contact our dedicated After Sales department, who are on hand to help with any enquiries you may have. Hope you have a lovely weekend. The Fort Used Car Centre
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Words can not describe the experience of buying from here. Relax, welcoming and God bless u all. BW05 ACT, Shah
Dear Reviewer Thank you for leaving our Sales Executive a lovely review. He has been with the company for many years and a lot of his customers comeback year after year due to how he looks after their needs. He will be delighted with your review, so thank you. If there is anything else we can help with, please do let us know, as our dedicated After Sales team are on hand to help where required. The Fort Used Car Centre
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I was looking to buy a ford mondeo titanium x estate on 23/05/15 after looking for several weeks on autotrader and ebay ect , I found this particular model on autotrader and as I live in Devon and previously lived in Birmingham I knew the location of this dealership. I rang Fort used cars and enquired about car and was told I would get a call back , I got a call back from him at the dealership and was very helpful. I explained that I lived in Devon and would like to view next weekend He advised me to put a deposit on car to hold it. Viewed car on the Saturday morning and drove away with it on the afternoon that same day. There was no hard sell like with other motor traders I've had in the past The car was as described and was like a brand new car even though 3 yrs old. Credit to him and the dealership Hopefully this car will give me many years of happy motoring and when I want to purchase a new car I'll gladly return to the Fort used car centre Jason
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absolutley brilliant.m the salesman gave me great service,got me the car i wanted and could not have done enough to help me.great place and great service.did not realise how many cars they stocked and got a good deal.credit sorted so fast i could not believe how good they are.nothing was to much trouble and everything was explained to me every step of the way.would recommend this place to anyone who wants a car,its like being a kid in a toy shop when you get there,so much choice and so much help.nothing was to much trouble for them.will definateley buy a car from them again
Dear Reviewer Thank you dearly for leaving us a lovely review, I am delighted to see your kind remarks regarding your time with us in the dealership. Can I ask which car you purchased, either the make or the registration, just so I can pass back your remarks to the team members involved? It always catches a lot of our customers out, how big our site actually is and the number of cars we hold, I am just happy you was able to find one that suited your needs. If you do need any further assistance, please give our dedicated After Sales Department a call, who will be happy to help you. Wishing you a lovely bank holiday, and we look forward to seeing you again in the future. The Fort Used Car Centre
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Bought a car today. Very patient as we aren't ones to rush a decision. A bit a paint work needing sorted which will be sorted next week. Questions answered or answers found out if unknown.
Dear Reviewer (RK) Thank you for your kind review left for our Sales Executive (PM). We look forward to handing over your new Range Rover next week once the works have been completed. If you do need anything else, please do give us a call. The Fort Used Car Centre.
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We found the car on the internet, a 10 year old, average mileage, Mercedes E-class Estate; it looked ideal with a full description. Our local garage called Carl and got a detailed description for the car. We went ahead an placed a deposit. The following week we made the journey to Fort. It was easy to find, difficult to get in to and near impossible to park so many cars on the lot. We were glad we had selected our car online as we could have spent a week looking at the huge and varied range of excellent cars on offer. Our car however was out, fully prepped and ready to go. We had a good look over the car while Carl was dealing with another customer and found the car almost perfect except for a patch of corrosion inside a door. This was quickly treated and Carl also set too with some carpet cleaner to clean up some slight soiling. Satisfied with the car we went for a short test drive; we let Carl drive while we experienced the luxury and comfort and checked over many other goodies barely mentioned on the advert. The sale price for a car of this mileage and specification was excellent value for money. Back at Fort, Carl parked the car ready-to-go. In the show room we were taken through the paperwork and formalities completed we were ready to go in less than 2 hours. While this might seem a very short time,but we were not rushed and more than happy as we had a 3 hour journey back home. Our old car had been taken in for part exchange and valued at twice the price of We Buy Any Car which happens to be next door to Fort. On the journey home the car ran smoothly and we were delighted with both our purchase and the service at Fort. Our car was one of dozens, all different, but Carl's detailed knowledge of the specification and its features was faultless. Fort will certainly be top of our list when we look for our next car.
Dear Reviewer (RB) Thank you so much for leaving our Sales Executive (CT) such a details and glowing review. I will be sure to let him know when he is back in the business tomorrow, and we truly hope you enjoyed the journey home in your new car. If there is anything else we can help with, please do not hesitate to give our dedicated After Sales Department a call and they will be happy to assist. We DO look forward to seeing you again in the future. The Fort Used Car Centre.
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my daughter bought the car but me and my partner picked it up for her 6/5/15 without any problems.. The staff were very friendly and helpful even though they were due to close..she's very pleased with the car and how they helped her when buying it, would and have recommended a friend to the garage..
Dear Reviewer Thank you for taking the time to leave us a review, and we hope your daughter is enjoying her new car. Can I just ask which car you purchased, just so I can ensure the correct team members are advised of your review - thank you. Wishing you a lovely weekend ahead. The Fort Used Car Centre
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Very pleased with all parts of the service from first visit to collecting the car, the person I dealt with served me and could not fault him with his knowledge considering he was a new starter. The management team was helpful in assisting with the finance and everything was smooth overall I'm very pleased and got my dream car.
Dear Reviewer Thank you for taking the time to leave our Sales Executive a review (PS) based upon how he looked after you during your time with us in the dealership. Can I ask, which car you purchased, or the registration, just so I can be sure to let all relevant parties know your kind words? If there is anything else we can help with, please do give us a call, as our dedicated After Sales Department is on hand to help as and when required. We hope you enjoy your inclusive 12mths warranty and AA break down cover as additional piece of mind, and we look forward to seeing you again in the future. The Fort Used Car Centre.
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Extremely friendly and very helpful but not pushy. I purchased my Peugeot 207 sport and was very pleased with my new car and the adviser was a very happy and very helpful. I picked up my car and it was immaculate inside and out.
Dear Reviewer (Dev) Thank you so much for leaving a review for our Sales Exec (GS), as he has many years experience working with cars, and his approach is certainly not pushy, quite the opposite. I will be sure to let him know of your review, and if there is anything else we can do, please do give us a call. The Fort Used Car Centre.
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I would just like to give my special thanks to the person I dealt with for being such a genuine person for helping us and arranging a fast check up with the service department, I know it wasn't his department but his after sales customer service is top notch and we appreciated it so much. I would also like to commend the other person I dealt withwho informs us promptly every details with regards to the cars blackbox issue, we can never be safe on our car when we leave at the parking area and its just a relief thats someones making sure that the car is safe. Thanks to the both of you. kind regards, Iver G
Dear Reviewer (IG) I am delighted to read your lovely review for our Sales Executive (CT) and I will be sure to let him know your kind remarks. If you do need to call us, please do not hesitate to do so, as we now have our dedicated After Sales Department on hand to help with any queries whatsoever. The Fort Used Car Centre
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Went to have a look around on Saturday 25th and was amazed of how many cars it looks tiny from the front and liked that you wasn't hasseled. Went to ask about a car and within no time it was all sorted. Excellent service! Even when I picked the car up no hassle and again great service from staff we definitely be using them again in the future!
Dear Reviewer Thank you for taking the time to leave us a review about your time with us in the dealership. You will be amazed how many people actually say that once they walk in the show room, they are shocked at how many cars we have available, plus we have two other show rooms on site!! May I ask, which actual car you purchased, or the Registration, just so I can ensure your kind remarks get passed back to the relevant team members? Hope to hear from you soon, and if there is anything more we can do, please do give us a call. The Fort Used Car Centre.
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Grown up car dealer. Open, honest, helpful - sign the paper and away you go. Fair price for the car and fair price for the part exchange too
Dear Reviewer (AB) Thank you for leaving a review for our Business Manager (WS), it is always nice to read such positive feedback. If there is anything else we can do to help, please do let us know, as our dedicated After Sales Department are on hand Monday to Friday 9am-5pm for any queries. The Fort Used Car Centre
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We purchased our car from them and travelled all the way from Leeds. Our sales man was unlike most used car sales people he was friendly and honest. I felt the whole process easy and quick. No pushy salesmen pushing the cars down your neck and lots of extras too. Would definitely recommend them and will certainly be going back when we need another car.
Dear Reviewer Thank you for leaving us such a lovely review, and we hope the coach journey down from Leeds wasn't too long for you, and that you enjoyed the drive back up North. If there is anything else we can help with, please do let us know, and we do look forward to seeing you again the next time you are looking at changing your car. The Fort Used Car Centre
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We brought a Ford Fiesta Zetec on the 30/04/15. our sales executive was absolutely fantastic, he was so helpful, attentive, friendly and made everything so easy. He is a credit to this establishment/business and we will definitely be going back to him in the future. I would recommend the Fort Used Car Centre to my friends and family. Fantastic staff and a fantastic place to buy a car from. Thank you (Very happy customers)
Dear Reviewer (MT) Thank you for leaving a review for our Sales Executive (GS), it is lovely to see your kind remarks on how he looked after you, it is a real testament to him, and his many years in the trade. If there is anything else we can help with, please do let us know, as our dedicated After Sales Department is on hand to help. Not forgetting that all our cars now come inclusive with a 12mth warranty, and 12mth AA break down - giving you additional piece of mind. The Fort Used Car Centre
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From the start the Salesman who helped us was very professional, helpful and keen to assist us but he was not too pushy. We received a good P/X value for our old car and have had our new car for about a week. We are extremely pleased with the service received and the car. When we had a minor issue with paperwork Fort were only too happy to help and we have would not hesitate to visit them again in a few years when our next car I'd due. Thanks.
Dear Reviewer It is lovely to see such a nice review for our Sales Executive that looked after you while with us in the dealership. I am happy to see that all the paperwork was sorted for you, and of course, we look forward to seeing you again in the near future when you are looking at changing your vehicle. The Fort Used Car Centre
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This would be my 4th used car from the Fort, I have found their service to be good and reflect the needs of the customer. The cars I have purchased have been reliable and look good and any minor problems have been sorted out quickly. Carl was my sales person and can not fault him did what he said and freindly with it.
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I finally have a beautiful car 57 plate turquoise zafira that I love enough to keep clean :).. I went to Fort car centre fully expecting to have my ear chewed off and all their amazing deals shoved down my neck and being tricked into signing up for extras... However I was met with friendly sales staff I found the car I wanted straight away was in and out in under an hour, and given free extras.. When I went to collect the car the staff were up to their eyeballs as my sales man was off that day so they had all his work to complete and could see how stressed they were, yet they maintained a friendly helpful manner. I will definately do business with them again. Brilliant..no hard sales or harassment by sales staff.Highly recommended... Thank you to all the staff I am unfortunately to name on here. Please let me win the ipad I too poor to buy one ;)... Thanks again amazing service..
Dear Reviewer (YW) Thank you for leaving our Sales Executive (DO) a lovely review. I am sorry if he was off on the handover day, but I am happy to see that the team were able to fill in for him in his absence. We aim to please. We have a designated After Sales Department now on site, so if there is anything else we can help, please do give us a call and we will be happy to assist where we can. All of our customers who have purchased this month are also in with a shout with our onsite competition, as you will be too. So I wish you good luck, you never know! We do look forward to seeing you again in the future. The Fort Used Car Centre
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Dear Reviewer thank you for taking the time to leave us such a detailed review about your buying experience within the dealership. We have sold two Porsche recently, may I ask what the registration is or the date you collected, just so I know who to pass your kind remarks back to within the team? Hope to hear from you soon. The Fort Used Car Centre
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My wife and I were very impressed with the exemplary service that the person I dealt with provided in the purchase of our BMW X3. It was a pleasure doing business with Fort Auto. Our car is running superbly, the car looks great and the person I dealt with and the team certainly went the extra mile for us. We are extremely delighted with the whole experience.
Dear Reviewer (GW) Thank you for leaving a review for our Sales Executive (GS), we really appreciate the time you have taken to leave a review about your buying experience with us, and particularly our team members. If there is anything else we can help with, we now have a dedicated After Sales Department, who are on hand to help with any enquiries should you have any, please do not hesitate to call us if you feel the need to do so. Thank you for choosing us to do business with, and we look forward to seeing you again in the future. The Fort Used Car Centre
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I just like to appreciate and commend the person I dealt with for going the extra mile so we could drive our car after a week of waiting. He has a quality of a good salesman by personally handling our situation and making sure he has done his best for the day even though he was not the original salesman who closed the deal. We thought without him taking on the issue means we would have to wait longer to be able to roll the car. Thanks again to the person I dealt with for being professional.
Dear Reviewer (IG) Thank you for leaving a review for our Business Manager (W.S), it is really nice to see your kind remarks, and being his first review, I know he is also delighted, so again, thank you for taking the time to do so. If there is anything else we can help with whatsoever, please do let us know and we will be happy to help. The Fort Used Car Centre
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We bought a black Skoda Octavia from Fort Used cars on 11 April and picked it up yesterday. Really pleased with the service we received and we got a fair price for part-exchanging our car. The car was checked and cleaned before pick-up and looks and drives great! Would highly recommend.
Dear Reviewer (PT) Thank you for taking the time to leave a Sales Executive (G.S) a review, he will be delighted to know of your kind remarks. We look forward to seeing you again in the future, and if we can help any further, please do let us know. The Fort Used Car Centre
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The salesman was very helpful. I am happy with my purchase of my Vauxhall Antara.
Dear Reviewer (H) Thank you for leaving our Sales Exec (G.S) a review, as I am happy to see he was helpful with you during your time with us. If we can help any further, please do let us know. The Fort Used Car Centre.
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Amazing service, very relaxed atmosphere. He is very helpful, polite and professional. Was naturally sceptical due to past experiences buying cars and he put me at ease and gave me a fantastic deal with high reassurance! Will definitely be back again for the next car!!!
Dear Reviewer Thank you for leaving us a review, may I ask which vehicle you purchased, so I can ensure the correct team members get fed back your kind remarks, either the make or Registration would be helpful? In the mean time, if there is anything else we can help with at all, please do not hesitate to let us know. We look forward to hearing from you soon. The Fort Used Car Centre
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Overall, the service at the Fort used car centre has been fantastic. I was not hassled by anyone in the dealership to buy a car, and spent a while browsing, even though I knew which car I was after. my sales assistant, was clear in the deal on the car, and talked through a range of different options with the couple of cars I was looking at. The part exchange was fair, and the contact between leaving a deposit and collecting the car was fantastic. Since buying the car, there has been a couple of niggles with it. However, the people I dealt with have both been very accommodating in fixing these problems, as soon as possible at no cost to me. The only things I would change to give a 5 star review overall would be to get the repairs sorted on the car sooner, as I have had to wait up to 3 weeks for small jobs. It would also be recommended that these smaller jobs should have really been rectified before I had bought the car, although as mentioned before, the service team have been exceptional with helping me with these issues and getting them sorted as soon as they can. I am a very happy customer, with a very nice car. Thank you all for your help in sorting it!
Dear Reviewer May I please ask which car you purchased, so I can then look into the small issues you have had, and see what we could have done better for the future? I am delighted to see that the Service team and the Sales Executive has looked after you to your high standards, apologies for the small delay in resolving the issues, but I am happy to see this has now been resolved for you. I look forward to be hearing from you soon. The Fort Used Car Centre
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My purchase of my used hyundai santa fe was wonderful, i love my car, i took the extra warrantry for 3 years for piece of mind and im glad to say that i have only had to take my car in 3 times, first visit was for a faulty seat catch which they did while i waited,the second was for minor things, like bulbs and washers, and the third was for a new bush, they did this without any quibbles, the service adviser was very helpful and friendly and understanding when booking my car in. I was abit reluctant to buy off a used car centre, but all my fears have gone since purchasing my car from here, so would like to say thank you to all the staff for being professional and friendly and helpful.
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From start to finish I couldn't fault the salesman Carl Thompson. Outstanding service & how good to see that this guy really knows his stuff. The car I bought a Renault Laguna NU 04 DHM is a great car,the best 2nd hand car I've ever bought. Speaking as someone who drives for a living you couldn't wish for a better car. I've already recommended The fort used car centre to a friend who is looking to replace his old car.
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I travelled from coventry to Fort Auto to view a couple of cars i had seen on the internet. I was delighted to purchase a Mazda Mx5 Trilogy FA52 AAV. The service i received from the salesperson was excellent . He was friendly and professional along with the other members of staff i dealt with . I would recommend Fort auto to anyone looking to buy a used car .
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The staff at the fort used cars centre we're very helpful when buying our new car. They gave us a fantastic part exchange for our car, which we wasn't expecting due to it being a tad bit battered. Our new car is lovely, clean and drives brilliantly. It was nicely priced as we'll. we would definitely recommend this company, and all of their cars come with guarantees! :) thank you! X
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Very happy with my new car, staff were friendly and welcoming. Big Thanks to the people I dealt with for sorting the right deal out for me... I will be choosing my next car from you in a couple of years. I have already recommended my sister to go down and get a great deal. Thanks
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My wife and myself walked into Fort Used Car Centre and we were met by Max Hunt who was so helpful from the start. What I wanted to do was sell my car and then buy another simultaneously but not trading my car in as I wanted to set up a new finance agreement. Max immediately obliged, he made a sensible offer for my car and recommended a couple of cars. Within 5 minutes I had selected a Renault Laguna AO59JHV. Finance was granted immediately. A list of demands I made were granted and nothing was too much trouble. I could not be a happier customer!! Thanks!
Dear Reviewer Thank you for taking the time to leave our Sales Executive (MH), I will be sure to let him know of your kind remarks. Always a delight to see that our customers are looked after as they expect, but if you find there is anything else we can help with, or you need to contact our After Sales Department, do then give us a call. The Fort Used Car Centre
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I recently purchased my 2nd car from the fort used car centre after driving the car for 4 weeks I noticed a problem occur with the reverse lights and parking sensors , I called the service department and spoke to somoene who was very helpful and booked my car in with the mechanics the very next day, I took my car in at 9am and received a phone call by 11am to say my car was fixed and ready for collection, no hassle and no additional charges and the reverse lights and sensors are working as they should. The Fort is Very good garage with a good variety of vehicles, I have already recommended a friend who has also purchased a car from the Fort used car centre, I took the voucher that was included in my welcome pack to the Fort and they wrote me a cheque for £50 on the spot for recommending a mate, cheers guys
Hello Reviewer Thank you got leaving a Sales Executive (DO) a review about your time with him, in the dealership, and also out After Sales Department (CI). I am delighted to see the issues were resolved swiftly for you and with little fuss. If you do need any further assistance, please do give us a call. The Fort Used Car Centre
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We bought an Audi A3 BF60UZO. The salesman was very helpful showed us all car features. Moved car outside for us to look at in daylight despite it being late on a sunday afternoon and having to move several cars. Car well prepared jobs we'd asked for done and much more.
Dear Reviewer Thank you for leaving a review for our Sales Executive (C.T), it is always encouraging to read positive feedback for the team, and to see that they looked after our customers to the high standard as expected. If there is anything else we can help with, please do let us know, as we now have a dedicated After Sales Team on hand to help. The Fort Used Car Centre
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We part exchanged our old Hyundai Tucson for a Fiat Bravo (DN59 DXO) in early March. We got a good price for the Hyundai and the Fiat was also well priced for a high mileage but high-spec car (with Road Tax and 2 year warranty - which we hope we never have to use! - also thrown in). Salesman was very helpful showing us around a variety of mid-range cars before we settled on the Fiat. The only gripe we had was that there was no handbook with the car. However, that was rectified after a phone call and a replacement handbook arrived in the post within a week. We all tend to be wary of used car dealers and it's clear that some people have had bad experiences with them. However, from our point of view, our dealings with the staff at the Fort Used Car Centre were positive and they don't appear to employ the high pressure sales techniques you sometimes get at other used car centres, which is a bonus.
Dear Reviewer (P) Thank you for leaving a review for our Sales Executive (S.F), and I am glad we resolved the issue about the missing hand book swiftly for you. As with all used cars, there may be occasions, that something does need a follow up action, or the need for the After Sales Department to become involved, all we ask is for the opportunity to put things right for the customer - which you have allowed. As with all reviews, there is always 2 sides of a story, which can get 'left' out of the review, but we appreciate that you have been fair to us and allowed us the opportunity to put things right for you, so that we can ensure you leave us as a happy customer. If there is anything else we can help with, please do give us a call and we will be happy to assist you further. The Fort Used Car Centre.
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excellent service from start to Finnish very polite sales person helped me with every thing I asked about the Smart car I then bought the car thank you.
Dear Reviewer Thank you for leaving a review for our Sales Executive (G.S) as I am delighted to see that you was well looked after during your time in the dealership. We hope you are enjoying the Smart car, and wish you a lovely weekend ahead. The Fort Used Car Centre.
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Recently purchased a bmw 120d in brilliant condition from an extremely helpful polite understanding salesman i can understand why he currently holds the title for best reviews. After contacting the person I dealt with with a minor issue he has steered me in the right direction. Excellent after sales advice. Would definatley recommend fort used cars for your next car , given 12 months warranty for piece of mind you cant go wrong! Registration OV07 LXH . cheers
Dear Reviewer Thank you for leaving a review for our Sales Executive (D.O), I will be sure to let him know of your kind words. If you have any questions or concerns, please give us a call and our dedicated After Sales Department will be happy to help. The Fort Used Car Centre
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i have purchased a vaxuall insignia from the fort used car centre , and i am really happy about that i have chosen the fort used car centre . it is a perfect place to get a car from they have amazing deals and great range of cars . the staff are really polite,helpful and kind . the whole process was really fast and easy . i am really thankfull for the team and thank you for all the time that the team has spend with us so that we got the great car for us. to anyone that is thinking about purchesing a car you should go to the fort used car centre i really recomend to go there. i could not find a better place to get a car from then the fort used car centre and i cant find words to describe how happy i am with my choise of the fort used car centre.
Dear Reviewer Thank you for leaving us such a lovely review, it really does mean a lot us and we are really appreciative of your kind words. Can I just ask which registration was on your insignia, so I can ensure the correct team members get your review passed back to them? If there is anything else we can help with, please do not hesitate to call us, and our dedicated Aftersales Department will be on hand to help you. The Fort Used Car Centre
Nikol2003's Comment; vauxhall insignia ys09fdx
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Nice place, friendly service and would definitely use them again for either myself, wife and daughters.
Good afternoon Reviewer. We hope you enjoyed picking up your Aygo today and that our Sales man (MH) looked after you. If you need anything else, please do let us know The Fort Used Car Centre
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I was greeted at the door by a very Nice gentleman, I explained what I was looking for and he showed me lots of different choices of car. I didn't feel pressured at all into purchasing a car, he was very knowledgeable on all the cars there. I eventually chose the Mini Cooper, the salesman was very kind in helping me with all the things I needed to know, such as the age of the car, the mileage, service history and warranty. He then agreed to put extra security on the car for me as my previous car was stolen and I was very worried that this would happen again. I love my new car and I am very happy with the after sales service at the Fort. I would definitely recommend that my friends and family go there before anywhere else.
Dear Reviewer Thank you for leaving a review for our Sales Executive (CT), as I am delighted to see that he looked after you every need while with us in the dealership. I hope you are enjoying the Mini, and if you have any further questions, please do let us know and we will be happy to help. The Fort Used Car Centre
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i was really happy with the service i received, the staff member was very helpful and polite when answering all my questions and sorting out what i needed to be sorted.
Dear Reviewer Thank you for taking the time to leave our Service Department a review, I will be sure to make them aware of your kind remarks. If there is anything else we can do to help, just give us a call. The Fort Used Car Centre
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I have just purchased a MONDEO TDCI ST from Fort and I can honestly say I had no problems getting my car booked in and looked at under Warranty. I had a leak internally and thinking it was the Matrix they said there would be no problem with a replacement. I had contact with a lady who was in charge of service who was professional and friendly over the phone the issue was resolved quickly and was unrelated to Matrix at all.
Dear Reviewer Thank you for leaving us a detailed review, we do really appreciate it. I am delighted to see that our new After Sales Department team looked after your needs when the car was in with us. May I ask, what the registration of the vehicle is, just so I can ensure the correct team members are aware of your kind words. The Fort Used Car Centre
Gary004's Comment; Hi I was contacted by Fort today who informed me that I had not give all the facts that I was suppose to !!! So here goes the ladies has been very courteous throughout and my registration number is ET06 FNN. Once again apologies for omitting this information. Regards
Fortusedcarcentre's Comment; Dear Reviewer Thank you for your update, as we always like to see who left a review so we can ensure the relevant team members are advised. I will let the Sales man and After Sales lady know you have left the review. Wishing you a lovely weekend ahead. The Fort Used Car Centre
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The Fort dealers were friendly and very informative they let me look around freely and then after finding a car they took me through the offers and deals they had. They have a good wide range of makes and models.
Dear Reviewer Thank you for leaving a review for our CT who looked after you during your time with us in the dealership. We hope you are enjoying your Fiesta Zetec, and if there is anything else we can help with, please let us know and we will be happy to get our After Sales Department to contact you. The Fort Used Car Centre
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I took my car for a service check up there was a problem with it I got told to take it in the day there wasn't know no messing about the woeman who help us was verry helpful car is now working to it full standeds cheers the lad who fixed it moe was help full I been to places before who takes for ever to the repair these where spot on cheers thanks for the help
Hello Reviewer Thank you for your kind review and how our aftersales department & mechanic looked after you. May I ask which vehicle you purchased, or the registration, just so I can ensure the team know how has left them the kind review? Hope to hear from you soon. The Fort Used Cart Centre
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Was the 2nd car dealers we went to in search of a larger vehicle to part exchange, our sales person was very helpful and managed to negotiate a deal to suit us and them, he was friendly, helpful and rectified mistakes that were made. Purchased the new car, a citroen picasso, on 29/01/15 and Got a two year warranty at a good price. Love our new car and cant wait to go away in it as we now have more space just like we wanted!
Hi, Thank you for leaving a review, we really do appreciate you taking the time out of your busy schedule to do so!! If there is anything else we can help with, please do let us know and we will be happy to assist. The Fort Used Car Centre.
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Great service start to finish would highly recommend to every great sales people car is great with 3 year warranty
Dear Reviewer Thank you for leaving us a review, it is always nice to see that the team have looked after our customers. May I ask, which car you purchased, or who it was from, just so I can ensure your comments get passed back to the relevant team members? Hope to hear from you soon, and please do give us a call if you need any further assistance. The Fort Used Car Centre
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Bought a Citroen DS3 nice car low miles. Service was excellent and they were patient with me around delays collecting the car. The centre has a great and varied range of vehicles and will certainly go back i the the future when looking for a nice second hand car. Salesman was very helpful throughout the whole process.
Hi, Thank you for leaving Steve a review, and I trust he looked after you while with us in the dealership. If there is anything else we can help with, please do let us know, or contact our dedicated After Sales Department who is on hand to assist Monday to Friday. We look forward to seeing you again in the future. The Fort Used Car Centre
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Having trawled the net for a low mileage Clio estate, we found one at Fort Used cars. From the moment we phoned to the day we picked it up, the staff were friendly and helpful. They explained everything in detail and showed us the vehicle and was with us on the test drive, could not have been more helpful. Nothing was too much trouble. One of the smoothest purchases I have made.
Hi, Thank you for leaving a review about your recent purchase from us. If you do require anything else, please do give us a call and our dedicated After Sales Department will be happy to assist. We look forward to seeing you again in the future. The Fort Used Car Centre
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Hi all...I recently purchased a Mini One for my wife.She is very happy to have the car she wished for. Staff was very friendly and helpful promised to help each time we need a help or an advice. More than likely my next future car wi be bought from this car dealer . Thank you
Dear Mr Vijdea Thank you for taking the time to leave Max a review, and we hope you are enjoying the mini. If there is anything else we can help with, as advised, please do just give us a call and we will be happy to assist where we can. The Fort Used Car Centre
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Had a great experience. Impulse buy on the car but no pressure selling.Friendly and informative sales exec. Would recommend and deal with again.
Dear reviewer Thank you for leaving us a review, and we hope you are enjoying your new vehicle. I am delighted to see that you had enough time to decide on the deal, and that you didn't feel pressured at all - we do try and allow our customers enough time to make an informed decision when deciding on the car they wish to purchase. May I please ask which car you actually bought, the registration, make or who looked after you - just so I can ensure they get you feedback? Hope to hear from you soon, and if there is anything else we can help with, please do let us know. The Fort Used Car Centre.
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Ford Mondeo Titanium-NU58-KMK I found this car on the fort used website. When i went to see the car i took my dad with me as support as my other half was at work. I only went to view the car but fell in love with it straight away as soon as i saw it and was greeted by a very friendly sales man. He took us straight to the car and as soon as i sat in it i knew i wanted it. He was very helpful and understood why i wanted the car as i am currently over 25 weeks pregnant so the extra space is a big bonus for me as i wanted to part ex a 10 plate seat leon for it. Through the finance process up to collection of the car he kept me chilled and relaxed like nothing was too much trouble as stress is obvìously the last thing i need. Exchange of cars and pick up day was fast and smooth and i was so happy to drive my new car home on Valentines day. I would gladly recommend the team at the Fort. Thank You! Over the moon with the car and im sure it will do me, my fiance and new baby (due 27th May) very well. :-)
Dear reviewer Thank you for leaving a lovely review, I am happy to see that he looked after you as you would expect while with us in the dealership. If there is anything else you need, please give us a call, and we wish you all the very best with your fast approaching 'due' date. The Fort Used Car Centre.
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Recently part exchanged my car for a smaller car, due to the recent passing of my dear husband My salesman was caring considerate and sympathetic to my dilemma, as I found this very difficult to do as my husband loved his car, but I was finding it difficult to drive such a large car, but parting with the vehicle, was like saying goodbye to other part of my husband and our life together They also were very honest and found my husbands sat nav under his driving seat, which I found amazing as I wouldn't have known even what it even looked like. All in all the best possible service was given to me during this difficult time and after care I can see is guaranteed. And good value for money for the vehicle I have now, and I am truly happier now I have made my purchase at the fort used car centre, thank you.
Dear Reviewer Thank you so much for taking the time to leave us a review, and please accept our sincerest condolences for your recent loss. I am delighted to see that you was looked after while with us, may I ask which car you purchased, or which sales executive looked after you - just so I can ensure the feed back gets back to the relevant team members. If there is anything else we can help with, please do let us know, and we hope to hear from you soon. The Fort Used Car Centre.
Hi, Thank you for the review, aware this is now Gary who looked after you. The Fort Used Car Centre
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I purchased a lovely Honda civic in January from Rog, who also did me a good deal on a 2yr warranty (cheers Rog). I have been buying cars from here for over 5yrs now, and would recommend them in a heart beat (and have done so). Yes there are a few occasions where I've had to take my cars back for some minor issues but it is a used car after all. Main thing is they always resolve the issues for me which I can't fault them for. They now have an after sales department, and the person we dealt with is lovely and looks after you as you would expect. As a returning customer, it does make me laugh to read some of the comments on here, from the keyboard warriors, an hilarious Facebook account set up against the Fort - some people need to get a life, and perhaps a grip of reality....sad sad people probably with issues at home or missing something in 'other' departments (says a lot in the name of the fool who is running the site). Thank you to the team at the Fort, you treat me and my family fantastically as I am sure you do your other customers. I look forward to seeing you all again soon.
Dear reviewer Thank you for leaving us a review, may I ask the date you purchased the Honda, just so I can ensure he is aware who it was that has left him a review? We do appreciate that you have given us an opportunity to receive your positive feedback, and that you have been understanding in the past with your other purchases and any issues that we may have had to resolve for you. If there is anything else we can do to assist, please do let us know otherwise we hope to hear from you AND see you again in the future. The Fort Used car Centre.
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I recently purchased a used freelander from Fort. The person I dealt with was very helpful and provided a great level of customer service. Many thanks
Hi, Thank you for leaving a review, he will be delighted to have read your kind comments. If there is anything we can help with, please do let us know, as we now have our Aftersales department up and running to deal with all queries. We hope to see you again in the future. The Fort Used Car Centre.
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We bought our Peugeot 307 estate, 3weeks ago and we were very pleased with our purchase the staff were very friendly also we were able to look at the cars in stock with no pressure. There were a few faults that we found with the car and we were promised they would put right and sure enough they were done-I would recommend Fort Used Car Centre To anybody wanting to buy a used car.
Good morning Thank you for leaving a review, and I am delighted to see that you have been looked after by both Mike and our after sales department. If there is anything else we can help with, please do let us know. The Fort Used Car Centre.
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THANKS TO THE TEAM AT THE FORT AUTO USED CAR CENTRE WHO PUT ME ON THE RIGHT TRACK TO OWNING A STUNNING CAR. THE TEAM ARE EXCELLENT,THIS HAS BEEN MY SECOND PURCHASE AND WE COULDN'T BE MORE HAPPIER. YOU ARE MADE WELCOME WITH NO HARD SELL AND THE ADVICE IS OF A HIGH STANDARD WHICH YOU CAN TRUST. THANKS AGAIN GUYS!!!
Hi, Thank you for taking the time to leave a review about your experience with us in the dealership. If there is anything else we can do to help, please feel free to give us a call and we will be happy to assist. The Fort Used Car Centre
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Got my car on 9th January in sale had several trips over but in the end got the car I wanted in show room overall not bad team work guys thank you can't weight for sunny weather now get roof off x
Dear Sporty Mom Thank you for leaving us a review, and lets hope for some warm weather soon too! May I just ask which vehicle it was that you purchased, or who looked after you, just so I can ensure your kind words get back to the correct team members. Hope to hear from you soon. The Fort Used Car Centre
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excellent salesman who made me very welcome from the off.plenty of coffee while I browsed and was very friendly and helpful.showed me numerous cars and told me plenty of information regarding the cars I was interested in.he showed me all the relevant docs and also gave me the keys so I could check out the vehicles for myself . was a very pleasant experience all round without their being to much pressure selling .I would recommend the fort used car centre to anyone looking to buy a quality used car at reasonable prices and arranging finance was also very good with lots of help with any questions you may have .part exchange was also very good and once again a reasonable deal was struck after the usual bit of haggling lol.the car I have purchased will be pdi and 12 months mot and a new cambelt if needed and also 3 months warranty so I think they are being quite fair and the car will be ready within 4 days to be picked up
Good morning Thank you for leaving a review, he will be delighted when we let him know. He is one of our longest serving team members, and is very patient with his customers, and I am happy this has now also extended to yourself. If there is anything else we can help with, please do let us know, as we now have a new aftersales department, that look after all follow up queries, ensuring that we can action requests fast and swiftly. Thanks and we look forward to seeing you again in the future. The Fort Used Car Centre.
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I was looking for a specific car with a particular spec that I located via auto trader. Went to the Fort to view the car and was very happy to see the car in excellent condition. Went for a test drive with, the salesman, who placed no pressure on the length of the test. When I was confident it was the one, I decided to make the purchase. There were a couple of minor issues that needed correcting which were done without quibble, the very pleasant service receptionist was extremely helpful with the procedure. I am very pleased with my new car and the service I received. Will be happy to use them again and recommend highly. Thank you Fort used cars.
Hi, Thank you for leaving us a review regarding your experience with us in the dealership, and I am delighted to see that you have been looked after within our new aftersales department If there is anything else we can help with, please do let us know and we will be happy to help. The Fort Used Car Centre
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Hi I bought a Vauxhall Astra a few weeks ago which was the first time I had ever bought a car. After 5 days of taking on the car a warning light appeared and my calls to the previously attentive sales person resulted in me being dismissed quickly with another number to call. It proved difficult to get a response and I was fearing the worst. After two days I got hold of a lady who was an absolute joy to work with. She booked me in and made me feel I was not abandoned. The warning light went off on its own a couple of days later but I still turned up for my appointment and met the lady who was as bubbly and helpful in person as she was on the phone. Mo the mechanic was patient and polite, responding to my questions and never making me feel I had wasted his time although now there was nothing wrong with the car. Based on this experience I have a high level of confidence that if ( and hopefully it won't be needed) I have to have to come back to Fort I will be treated fairly and reasonably. By the way my car was very clean when I got it and even smelt like a new car although it was 7 years old
Good Morning, Thank you for taking the time to leave us a review, and I am happy to see that you have been looked after by our dedicated after sales team from our new Service Department. We brought this team into the business, solely to look after our customers aftercare, and yes you are right, she is just as bubbly face to face as on the phones, and Mo is a cracking mechanic with excellent customer service focus. If there is anything else that we can help with, please do let us know. The Fort Used Car Centre.
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I purchased a BMW 1 series jlo5 jam from here and I was really happy with the service I recieved from the staff I love my car thank you fort used cars!!
Hello Thank you for leaving a review in regards to your buying experience with your new BMW 1 Series, and we are delighted that you love the vehicle - it is rather nice to be fair! Wishing you a lovely weekend ahead, and if we can assist any further, please do let me us know. The Fort Used Car Centre
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Buying a new car for me has always been a pretty grim experience. But after visiting the Fort Used Car Center this has now changed. All staff we spoke to were pleasant and polite, we were made to feel welcome and at ease with no pressure while browsing the many cars they had to offer. After making our choice an Audi S4 4.2 the deal was done very quickly no hanging around, There was only one issue that occurred through the whole transaction which the team at Fort soon rectified with no hesitation or fuss. Defiantly recommend to buy from here Parkes
Dear Mr Parkes Thank you for taking the time to leave Aaron a review, his first within the business, so he is delighted, and we are as well - thank you. If you do need any further assistance, please do give us a call. The Fort Used Car Centre
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I Looked at many car centres, for a new car,I finally found the item I wanted at fort motors. The staff were very helpful and curious. The salesman who dealt with me was very professional, and explained everything in detail for me. On picking up my new car, it hadn't been washed, so he took it back to be washed.I would not hesitate to recommend a friend to shop at fort motors.
Dear Reviewer Thank you for taking the time to leave us a review based on your experience with us in the dealership. May I ask, which car you purchased, or who looked after you, just so I can ensure your feedback gets back to the relevant team members? Hope to hear from you soon The Fort Used Car Centre
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Great staff do there best to please get cars out on time very helpful with car choice
Hi, Thank you for leaving a review, and we are delighted that you was looked after as deserved during your time in the dealership. We hope you are enjoying your new purchase, and if there is anything else we can help with please do not hesitate to get in touch with us. The Fort Used Car Centre.
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we were out looking for a smaller car for the other half when she said shall we try the fort used car centre? I said you can if you want but don't think they will have one for your budget. once inside we were approached by the salesman asking if he could be of assistant and asked what we were looking for? After being told he showed us a number of cars but put no pressure on. The other half chose one a little over her budget so I asked him if paying a lump sum how much would the finance work out on the remaining balance? He said with that size deposit he would speak to the boss and try for zero % on the remaining balance, which true to his word he sorted for us. We then talked it through and decided to go ahead with the purchase. Steve then sorted all the paperwork out without any fuss and kept two bored children in lollipops whilst filling out the forms. Overall it was excellent experience of buying a new car and would recommend the fort used car centre to family and friends who are looking for a new car.
Dear reviewer Thank you for leaving a review, and I am delighted to see that he looked after you and your families needs while with us in the dealership. May I ask which car you purchased or the date please? Hope to hear from you soon and wishing you all a happy 2015 The Fort Used Car Centre
Monkey76's reply to Fortusedcarcentre's Comment; Hi thank you for responding to my review. We purchased a vauxhall corsa reg DY61 YDX on the 28th December which was delivered on the 2nd of January after a little mix up with taxing the vehicle.
Fortusedcarcentre's reply to Monkey76's Comment; Thank you Miss Foley The Fort Used Car Centre
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Very pleased with the car, the staff are very friendly. Several faults were noticed on the car at purchase which were promised to be put right by collection. All but two faults were corrected, the radio which couldn't be fixed so a new one was ordered and rear parking sensors, when these were being fitted it was noticed that they were slightly too small and may fall out in time so the salesman rejected them, new ones are now on order and will be brought to our home to be fitted. The car was also not ready for collection as agreed, we had to wait two hours while jobs were being finished, we were compensated quite heavily for this which was much appreciated. A week after having the car we contacted them to report a fault with the clutch, they fitted a new one and also repaired the sunroof, which we found wasn't working. Although we are still waiting for the parking sensors the salesman is keeping in contact with us. Overall staff are friendly, polite and true to their word with correcting all issues we had. I feel the faults with the car should of been picked up and corrected before being advertised for sale but can only praise the salesman for ensuring these were corrected and keeping in contact with us.
Hello Thank you for leaving our Steve a review, and I am sorry to hear about the delay but am happy to see that you was looked after and it was acceptable to you. Steve will be in touch about the remaining issues when he is back n the business from tomorrow. Wishing you a lovely 2015, and if there's anything else you need, please do let us know. The Fort Used Car Centre
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Bought my green auto mini from you about 2 months ago and I felt a vibration in the foot pedal. Call up fort and spoke to an adviser. He said bring it in so we can look at it. Brought it to them on Monday and the put new brakes on all around. Thanks 5 star
Dear reviewer Are you able to advise the registration or the sales advisor that looked after you - just so we can ensure your comments get back to the right team members? I am glad to see from your comments, that the issues highlighted were dealt with in a swift manner for you. We hope to hear from you soon. The Fort Used Car Centre
Dear Miss Bishop, Thanks for the review, no need to reply unless we can help any further. The Fort Used Car Centre.
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BC05HBY Very helpful and friendly staff with a good choice of used cars, great communication, no pressure selling, just presented the car and gave us all the information we needed. The car was ready for collection as promised and in great condition, the whole process was very professional. Would recommend to anyone after a good used car.
Hello Thank you for leaving a review, I will be sure to let him know when he returns later this week. If there is anything else we can help with, please do let us know. The Fort Used Car Centre
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My husband popped into the Fort Used Car Centre to check out the cars on offer, as I wanted to change my car. The staff were helpful and found a car which my husband liked and knew that I would too. The next day I went in myself and was firstly offered a welcomed cup of coffee, then wandered around to look at the cars, then came to our choice of car, it was exactly what I required, the price was very good and had just been reduced in the sale. We decided to buy the car, the staff made it very easy to complete the purchase, they gave us a lot of good advise and excellent service.
Hi, Thank you for taking the time over the weekend to leave a review and how your experience was with us in the dealership. If there is anything else we can do to help or assist, please do let us know and we will be happy to help. The Fort Used Car Centre.
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Very helpful and friendly staff dealt with me very quickly and efficiently would definately reccomend
Dear Reviewer Thanks for leaving us a review, I am happy to see that the team were friendly and helped you in your search for a vehicle. Always appreciated when customers recommend, may I ask which car you purchased, brand, or registration, just so I can ensure that the relevant team members get fed back your kind words? Hope to hear from you soon. The Fort Used Car Centre.
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i bought a peugot 308 last week and received a great service. i did not feel pressured which was great. the staff members were freindly and kind. they have a great selection of cars which was lovely to see. although there were delays in getting my car, i was kept in the loop at every step and given help as required. i would definitely recommend Fort used car centre to my family and freinds. The car drives very well and i really like it.
Dear Reviewer Thank you for taking the time to leave us a review, we do appreciate it. Apologies for the 'other' review beneath this, it is a problem that we are experiencing at the moment. If you do have any concerns, questions, or other ways in which we can assist you, please do let us know and we will be happy to help. The fort Used Car Centre
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We went for a look around, we don't like making decisions immediately, but a great selection of cars , ended up buying a car that wasn't what we really wanted.as we felt pressured by the salesman, he was only doing his job. But latched on to us like a leech
Dear Reviewer I am really sorry you feel this way about your experience with us, which I am determined to look in for you. We stress highly on the Sales team to allow enough time for customers to look around site, discuss amongst themselves the details of the cars, and always allow the customer to make their own minds up - pressure is just something we do not do, as our reviews reflect on this site. If for some reason on this occasion our high standards were not met, I really need to know the details to ensure this doesn't happen again. Can I please obtain some details from you, the car you purchased, the registration, or the Sales Exec who dealt with you, or, please feel free to contact me directly and I will happily take your call. The Operations Manager Fort Used Car Centre.
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I was happy with the deal made at the fort used car centre for the Mazda 5 FL56 XMY. I am looking forward to picking the car up on Friday.
Hi, Thank you for leaving a review, and we look forward to seeing you on Friday for the handover. If you need anything else in the mean time, please do give us a call. The Fort Used Car Centre.
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Helpful and friendly staff, just the correct amount of salesmanship,(not to much pressure.)excellent selection of cars. Very pleased with my purchase and the after sales service.
Dear Mr Mcgeechan Thank you for leaving Carl a review about your buying experience with your car in November. If there is anything else we can help with, please do let us know. The Fort Used Car Centre
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I needed a new, bigger car as me and my partner are expecting baby so I just bought used Fiat Bravo using finance option. Salesman was great and helped me choose a car to suit my budget and needs. He made sure I was happy and 100% satisfied. Will recommend this place to all my friend and family. Thank you Jarek & Klaudia
Hello, Thank you for taking the time to leave a review over the weekend, as always, we really do appreciate hearing the feed back from our customers experience within the dealership. I will ensure he is made aware, and in the mean time, if there is anything else we can do to assist, please do let us know. The Fort Used Car Centre
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Needed a new car I as was having a baby. Dealt with a salesman called Albi he was great identified my needs and found the perfect car. Would recommend. Great service and will be returning in the future.
Hello Mr Aston-Clift Thank you for taking the time to leave Albi a review, and we really appreciate that you will be referring us as a business, that does mean a lot to us. If there is anything else we can do to assist, please do let us know. The Fort Used Car Centre
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He was so helpful and knowledgeable he made the process easy from start to finish
Dear reviewer Thank you for leaving us a swift review. I am happy to see that the person that you had look after you met your high expectations, and the process was easy for you. May I ask which car you bought please, make and registration - just so I can ensure your feedback gets back to the correct team members? Hope to hear from you soon. The Fort Used Car Centre.
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I purchased a used car today using the finance option. I'm self-employed and I sometimes find it difficult to prove my income and obtain finance but after filling out the necessary paperwork the team went above and beyond to secure me a great deal. I was kept informed of the progress of my application throught the process and they helped me to choose a car to suit my budget and lifestyle. I'm very happy with my choice and would have no problem using this company again. I will also be recommending it to my family and friends.
Dear reviewer Thank you for placing such a lovely review up for us, and I am delighted that we were able to help in your search for a car. It is always good to see such nice feedback and that the team went above and beyond where required for our customers. May I please ask which car you purchased, make and registration, just so I can ensure that your feed back goes to the right team members. hope to hear from you soon. The Fort Used Car Centre.
Thank you Mr South, we have your details and Steve is aware of your review. Many thanks once again. The Fort Used Car Centre.
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I was so satisfied with the service I received I would come back every day he was so knowledgeable and helpful, he made the process was so easy
Dear reviewer Thank you for taking the time to leave us a review, it is always greatly appreciated. May I ask the car you purchased and registration, or who you dealt with, just so I can ensure that the feedback gets back to the correct team members. Hope to hear from you soon. The Fort Used Car Centre.
Jackie01967's Comment; It was Paul we dealt with an the purchase was a green auto mini 55plate don't Know the reg yet
Thank you for your swift reply. The Fort Used Car Centre.
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We had a great experience. We visited Fort cars on 23 November 2014. The salesman was extremely helpful and showed us a variety of vehicles which suited our needs. There was no hard sell (just gentle persuasion!) and we were given plenty of time to make up our minds. Love my Chevrolet Captiva. Would definitely recommend Fort!
Dear Reviewer Thank you so much for leaving our Gary a lovely review, he will be delighted with your feedback, as are we. We hope you are enjoying the Captiva, and if there is anything else we can help with, please do let us know. The Fort Used Car Centre.
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Very good service salesman was great! Nothing was to much trouble! Would recommend this is the second car I have bought from them! Overall very satisfied
Dear Malcolm Thank you for taking the time to leave Paul a review, and it is always lovely to see a returning customer. If there is anything else we can help with, do let us know, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre.
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KV06 VOO 29/11/2104 very helpful and friendly staff, made buying my new car a great experience! And I love my new car!! Great value and plenty of cars to choose from, I will be recommending all my friends and family!
Hello Gemma Thank you for leaving our Gary a lovely review, and we really do appreciate your recommendations to friends and family. If there is anything else we can assist with, please do let us know. The Fort Used Car Centre.
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Recently dealing with service and also workshop, I have to say they have been very helpful, She has been very helpful overt he last few days and although very busy she has mad time to get me the info needed for my enquiries.
Dear Reviewer Thank you for taking the time to leave our Service Advisor a review, it is important to us that our customer feedback is fed back to the team. May I ask which car it was that you purchased from us, the brand or registration please. Hope to hear from you soon. The Fort Used Car Centre
Missfraser1's Comment; I bought a car all was well and good until I recieved my invoice, it was -£500 the cost price of the vehicle. When I challenged this I was told that is was to save pennies on tax and that it was "creative accounting"!! I found this devalued my car instantly and yet my finance was for the full amount! Still have not recieved correct paper work to this day. Someone back pocketed my £500 !
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I found exactly what my family needed through the help of the staff.
Hello Thank you for leaving Steve a review, I am happy that you found exactly what your family needed and that my staff was helpful with. Is there any way we could have improved our service to you, as you have given us 3 stars, as we are always striving to improve our service to our customers. If you wish to contact me directly to discuss, please feel free to call and ask for the Operations Manager and I will happily be available for you. In the mean time, if you need any further assistance, please do let us know. The Operations Manager Fort Used Car Centre.
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Ej 55 rwy BMW x3 ,got in touch with Carl t,explained what I was looking for,he got me what I wanted ,a pleasure to deal with, a good positive all round experience
Hello My Guy Thank you for leaving Carl a review about buying your BMW, it is always good to see good feedback for the team, so I am delighted that Carl has looked after you as you would expect. If there is anything else we can do to assist, please do let us know. The Fort Used Car Centre
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Bought a Saab convertable from these guys. No high pressure sales tehcnique A few problems which were sorted in no time. Not valeted on day of pick up . A valet was offered but we declined . The car was in no way a mess A few issues after a couple of days driving took the car back and all issues were dealt with immediately (one of which was my driving tehcnique) after a few tips from the salesman no more problems . Overall good service Helpfully staff Good product I'm very happy with my purchase and the manner the product was sold Gave a fair price on my trade in car Would highly reccomend fort autos
Hello Mr Charlton Thank you so much for leaving a review for Carl, he really appreciates your feedback, as do we in the dealership. I am sorry to see there were a few minor issues but glad to see that Carl got them resolved for you in no time. If you do need any further assistance from us, please do give us a call, and we look forward to seeing you again in the future. Wishing you a lovely weekend ahead. The Fort Used Car Centre
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was very helpful and made sure I was a happy customer, fantastic customer service from her. Thanks
Dear Reviewer Thank you for your review, was this regarding our After Sales Department, or the Sales department when you purchased your car? May I ask which car you purchased, make and registration, just so I can ensure I can feedback your review to the relevant team members. Hope to hear from you soon. The Fort Used Car Centre
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Excellent service from friendly yet very professional member of staff who emphasised it was about the car that I wanted and they were there to help. A pleasant change from the usual pressure to buy what they wanted to sell you. An easy process to follow and purchase what I wanted.
Dear Reviewer Thank you for taking the time to leave us a review, as always, it is very appreciated so we would like to express our sincere thanks to you. May I please ask which car you purchased, registration or brand of car, just so I can ensure your kind words get fed back to the correct team members? Hope to hear from you soon. The Fort Used Car Centre
Thanks for the update Miss Cox The Fort Used Car Centre
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Found the Saab on the Autotrader website at Fort used cars. I contacted them and spoke to the salesman,he arranged a viewing for later that day. On arrival i was met by the salesman who was very helpful and was confident i would be impressed with the car, i certainly was. He was honest enough to say the car was not perfect but considering it was an eight year old car it was very tidy. Finance was arranged in house and test drove the car later in the week for final approval. On the whole i was happy with the service i got, there were a few issues with the sorting of the finance but were dealt with in the end.
Hello, Thank you for leaving Steve a review, and I am happy he looked after you upon arrival and met your expected standards while with us in the dealership. If there is anything else we can help with, please do let us know. The Fort Used Car Centre
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I went to Fort Used Car Centre as I urgently needed a replacement family vehicle. The sales representative was friendly and took me straight to a used Skoda Octavia.I immediately knew to Skoda was the vehicle I needed and was pleased with the 0% finance I was offered. I was able to pick up the vehicle within 3 days. But when the exhaust management light came on after just 4 days of owning the vehicle my heart sank. However, I needn't have worried because Fort Used Car Centre rectified the problem the next day. I am very pleased with this excellent service.
Hello Miss Burnham Thank you for leaving Albi a review, we do greatly appreciate the time and effort in doing so, thank you. I am happy to see all minor issues have been resolved, and if you do require any further assistance please do let us know, otherwise we look forward to seeing you again in the future. The Fort Used Car Centre
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As a father of 4 girls (3 of them born in July this year), finding the right car, with a limited budget is never easy. I had already failed spectacularly, buying a French catastrophe (Renault Grand Espace) privately from Ebay. We found Fort Cars whilst searching for an alternative. The car in question had not arrived however Carl showed us a lovely alternative - something we had not thought of. Kia Sedona Mk 2. 2.9 CRDI TS - with 1 previous, fully loaded, 71K miles with a proper service history. Carl went out of his way to be helpful, not easy when screaming babies are the norm. We were given the time to assess the vehicle, including a decent test drive and got enough part-ex on the Renault to make my initial mistake easy enough to swallow. My wife loves the Kia and with the extra features and peace of mind I am sure we will get many happy hours of motoring out of it. Nothing was too much trouble. Used car salesmen usually have bad wrap, but I have to say that the experience was very pleasant. Car was well presented on the pick up day and came with HPI check, new MOT and 3 month warranty.They even organised the road fund license.
Hello Mr Palmer Wow, there was a big vehicle required wasn't there!! Well I am delighted that Carl was able to fulfil your needs and help you pick out the Kia Sedona with out any fuss. Thank you for considering us for your business, and if you do require anything else, please do let us know, and we hope to see you again in the future. The Fort Used Car Centre
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I recently bought a ford focus - great runner and a cracking deal on the finance perfect for my family and little baby. Will recommend to all my friends as the place to go for a great deal Thanks Dave
Hello Mr Owen Was lovely to meet you the other day, thanks for coming into see us and let us know how things were going with your new Focus. We appreciate all referrals, so again, thanks for doing this for us, and I am glad we met al your expectations while with us in the dealership. If we can help with anything else, do let us know. The Fort Used Car Centre.
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Bought my panda, couple of issues but all sorted in a timely manner which is important - will defo recommend to friends and family, and be back for my next car when I'm ready to sell....just not yet lol
Hello Mr Bowen Thank you for the review, and I am happy to see all the minor issues were resolved with no fuss. We look forward to seeing you again in the future, just give us a call. The Fort Used Car Centre
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Saw a car I wanted and had to weigh up my options as I live in North Wales!! After a number of calls and discussions, my mind was made up!! Not looked back since and had the car for 4th now. Had a slight issue with a windows but the after sales was spot on, and the lady who calls me is truly lovely.
Hello reviewer Thanks for the review and it is good to see that you made the right call in coming to visit us all the way fro Wales. Glad to see the issue with the window has been sorted, and I will be sure to let our After Sales Team know your kind words in regards to how the issues was resolved. If there is anything else we can help with, do let us know. The Fort Used Car Centre
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Got my GTI after a lot of looking across the west mids came across the Fort and am I happy. Not pushy at all, let me have the time I needed to decide my options, the after sales service, promised two calls and both received with in the first 7 days, just to see how everything is! Mint
Dear Dan Was really nice to meet you finally after all the phone calls discussing your car. I am glad to have seen the team wasn't pushy and allowed you the required time that you needed to make your mind up. Also happy to see that our guarantee of a follow up calls after you have left was made, to ensure everything was ok and that there was no issues. If there is anything else we can help with, please do let us know. The Fort Used Car Centre
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Thanks for the help and advice on finance package's, will recommend.
Dear Reviewer Thank you for your business, and we are happy to have helped sort the finance for you. We look forward to seeing you again in the future. The Fort Used Car Centre
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The sales man was fantastic and very helpful iam very happy with the customer service I have received. Thank you
Hello Thank you for taking the time to leave a review, always appreciated and he will be delighted to have your feedback - thank you. If there is anything else we can help with, please do let us know. The Fort Used Car Centre
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Went to the Fort last week on the off chance with the misses, and as greated . Was shown around the site (it's huge) and found a Range Rover Sport.....LOVE IT! Picked the car up yesterday, all went smoothly, even got a 12mth MOT and warranty included which is reassuring. They even called me this morning to see how the drive home was, that's a lovely touch. Happy happy happy
Hello Mr Welch Many thanks for leaving us a review and we are delighted to see that you are loving your new Range Rover Sport - it certainly is a lovely motor!! If you have any questions in regards to the warranty, please do let us know, but as advised, do remember to have the car serviced either at 6,000miles, or 6months after purchase, whichever comes first - as part of the warranty conditions. Thank you for your business, and here if you need any further assistance. The Fort Used Car Centre.
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Bought an insignia in Sep, not got a bad thing to say about the Fort, thanks guys
Hello Mike thank you for leaving us a review, and we hope you are loving your Insignia - it was a pleasure to meet you in the dealership. If there is anything else we can do to help, please do let us know. The Fort Used Car Centre
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Overall I am happy with the car fantastic to drive, it weren't the car I was looking when I first arrived. But I got persuaded without being pushed by a member of staff, I have no regrets even tho there are a few minor problems with the car, but at least I had a follow up call to check what issues I've noticed. The good thing is that they will sort these few minor problems out. i'll definitely recommend a few people to these guys. If i should pick a negative it would be that the minor problems I found with the car could have easily been avoided with a more thorough inspection.
Hello Reviewer Thank you for leaving us a review, and I am happy you are pleased with your car and that we was able to find another car for you without any pressure or fuss. It is important to us that we do follow up as guaranteed - that we call you to see how things are going, so if anything does come to light, we then have the chance to do something about it. Apologies there are a few issues, but I hope everything is in order to get them resolved for you. May I please ask which car you bought, the registration and make, or your own details, so I can personally look into the issues and ensure everything is in place to get them resolved for you ASAP. Hope to hear from you soon. The Operations Manager Fort Used Car Centre
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Bought my Kuga here in Sep, or my partner did I should say as a surprise wedding present. The staff are really lovely folks, they care about putting a smile on your face, as buying a car should be an exciting time. Top class - 100% recommend to friends and family.
Hello Mrs Browne thank you for taking the time to leave us a review, and we do hope you enjoyed your 'surprise' and had a lovely wedding!! As you know, here if you need us or if you need any further assistance. The Fort Used Car Centre
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Very helpful team, friendly and very prompt and efficient with getting back to me to say I could have my vehicle,I would definitely recommend a friend,
Hello Mr Green Thank you very much for taking the time to leave Max a review about your time with us in the dealership. Thank you for considering recommending a friend to the business, if you do, please do let us know as we do have a reward scheme for that. If there is anything else we can do to help, please do let us know. The Fort Used Car Centre
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Thanks to the team at the Fort for all the help in finding my new car, finally got the car of my dreams, sooo happy, Thanks ever so much, Gill
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29/10/14 Well pleased with the staff and the car great service with a smile
Hello, thank you for taking the time to leave our Gary a review, he will be delighted, so I will ensure he is aware of your comments. If there is anything else we can do, please do give us a call and we will be happy to help The Fort Used Car Centre
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I bought a ford focus from Fort used car after recommendation from a friend and I couldn't be happier, all of my needs were met with precision and the customer service throughout the process was amazing. This was a very refreshing experience as there are some other companies who I have dealt with in the past lack the care and attention that Fort offer. Definitely will be coming back, keep up the good work guys.
Hi, Thank you for taking the time to leave us such a lovely review, I will be sure to make sure that the team are advised of your feedback. I am delighted that you are happy with the after service, as this department is new to the business, and is ensuring that when required, we can support our customers. We look forward to seeing you again in the future, and we hope you enjoy the Focus. The Fort Used Car Centre
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He was the very unpushy and accommodating sales rep who sold me the car. He was polite, friendly and very helpful. He was the very kind sales rep who helped me solve a problem with the car when the window wipers became loose within a few days of buying it. The only downside was the lack of organisation. The car was not ready at the specific time, the whole process was very time consuming. This was not the fault of either of the reps I dealt with.
Hello Thank you for leaving a review. He did let me know how he sorted your wipers for you, I hope that was ok for you. Apologies the car was not ready for the time advised, I will be looking into this and ensuring that in future, we can give a courtesy call to advise of any small delays. Please feel free to give us a call if you require any further assistance. The Fort Used Car Centre
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Loving my new Honda Rtype, after sales has been excellent following an issue with the windows, resolved within 4hrs which I didn't expect, thanks Albi
Dear Mr Dobbs Thank you for the review, and we hope you are enjoying your new Honda. If there is anything else we can help with, please do let us know and we will be happy to help The Fort Used Car Centre
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Bought a jagur on 1/11/14 and I can't fault them, my sales person was fantastic, my kids loved the large fish pond. The after sales as described, as they have rang me to see how things are alas promised Thank you for all your help
Dear Mr Lowe Thank you for taking the time to leave us a review, we really do appreciate hearing from our customers, and I am delighted that you found everything as expected. We look forward to speaking again with you in the future. The Fort Used Car Centre
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Good service although without the smile! It helped that we knew what we wanted so it made the whole process pretty straight forward. Car is in good working order (so far!), only down side was that they gave incorrect details for the v5c so had to sort out my own replacement.
Dear reviewer Thank you for taking the time to leave us a review, and I am happy to see the process was straight forward, but concerned about your thoughts on the service. I would be happy to talk with you direct if you are available and look to sort out the issues with the V5c. Can I ask which car you bought, registration, or the sales team that assisted you, then I can look to investigate the issues you have. Hope to hear from you soon - please do call me at the dealership (as we are unable to leave phone numbers on a review) The Operations Manager Fort Used Car Centre
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I purchased my car from this company on 09/08/2014. I paid cash for the car and completed the paperwork. As the car tax expired on 30/09/2014 was untaxed and I paid for 6 months tax and the company taxed my car. I was taken to the car and my new tax disc was put in place by the member of the team who had dealt with me. And this was the start of my numerous problems with this company. I drove the car for a few days and someone at work noticed that the tax disc put there by the company employee related to another car and expired in September 2013. I telephoned the company on 3 occasions and tried to explain what they had done and on the 3rd telephone call I received an apology. The car had to have a personal number plate assigned to it and after over 10 telephone calls to the company they have finally admitted that they have lost the log book and it will not be resolved until November 2014; 4 months after the purchase. The car has been back for various items under the 3 month warranty. The manger who I had to deal with in the Service area was very rude, unhelpful and dismissive of my concerns. I have had to return the car several times as things that I asked to be fixed have not been fixed. These have included the tracking and balancing on the tyres, the central console, the electronic head rest. When I purchased the car they fitted two new budget tyres to the rear of the car and on two occasions I expressed my concerns for my safety to the Manager in the service area but he dismissed these concerns. Consequently the weather got worse and very wet and when I was driving my car it was sliding on the roads and I feared for my safety. As my concerns had been dismissed on 2 occasions by the service manager I purchased 4 new tyres that were suitable for my high performance car. I had raised my concerns about the rudeness and dismissive behaviour of the Service manager with another manger in the company and how I felt unsafe driving my car in the wet weather with budget tyres on my car. I have asked to be compensated and was offered a extended warranty to the value of £350. I have declined this for obvious reasons as I do not want to deal with the poor customer service and if my car never has anything wrong with it I'm no better off. Last Tuesday I spoke to another Manager and I have asked for the £350 to paid in cash. I was told that they would ring me on Wednesday and guess what? A week has passed and I have had no telephone call. They do not understand the concept of customer service and how important it is to return customer calls or how word of mouth can either bring more customers through their door or none at all.
Mrveryveryunhappy's Comment; Don't let these rip of merchants get away with it when this hits the news papers they will soon sit up they treat you like it is your problem never ever have I felt this way with a garage in my life the independent garage that done the review on my car were shocked and will back me all the way
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when arriving at the car centre on the off chance on looking for a new car as soon as I entered I felt welcome unlike sum garages I had previously been I was free to roam the centre and any questions I had were answered straight away all of the sales man were down to earth especially when Carl, I found the car I liked, agreed to purchase car arranged to collect on Saturday as agreed then as promised it was waiting for me in immaculate condition.
Dear Reviewer Thank you for taking the time to let us know your feedback, we greatly appreciate you doing so. I am delighted to see that you felt welcomed upon entering the dealership and you was allowed the opportunity to look around at your own pace. May I just ask which car you bought, either the make and registration, just so I can ensure the correct Carl gets your valued feedback. Hope to hear from you soon. The Fort Used Car Centre
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We were sold a car from fort cars and Max was brilliant.he sorted all the paperwork n put finance in place i will definitely recommend to a friend and if i ever need a car again with go back there again
Dear Reviewer Thank you for leaving Max a review and I am delighted to see that he helped sort all the finance with you, and to help with the relevant paperwork. Can I please ask which car you bought, make and registration? if you do require any further assistance, please do let us know. Hope to hear from you soon. The Fort Used Car Centre
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After a long search I finally found the car I was looking for. I knew the model I wanted and happened across my BMW X3 NC57 UWJ on AutoTrader. I learnt after my arrival the car was deal of the week as it was especially low mileage for the year and the condition was immaculate. I found the customer service very attentive but not pushy with just the right amount of factual information. I was given a very fair price for my car on face value, and the history and manufacturer information was given from an experienced salesman. Advice was given for the transfer of my retained number plate and they happy to call the DVLA on my behalf. I was called back when promised in the week leading up to the collection and payment options were made available. The collection on the 24th October took a little longer than expected due to the paperwotk but all in all the service was thorough and the car looked fanatastic. I am really enjoying my new purchase from Fort Used Car Centre. Thank you Miss Marsh
Dear Reviewer Thank you for leaving us a review about your time with us in the dealership. It is always pleasing for us to see that our team have looked after your needs and allowed you the time to make an informed choice about your purchase. If there is anything else we can assist you with, please do let us know. The Fort Used Car Centre
Thank you for leaving a review. The Fort Used Car Centre
Netball7Susan's reply to Fortusedcarcentre's Comment; Thank you for the phone call this morning! So excited about getting my new ipad mini!!!
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Happy with service. Able to test drive and all the minor issues you get wirh a used car were all dealt with. Staff service professional
Dear Reviewer Thank you for leaving us a review last month, and I am delighted that you found our service and after care to be up to your desired standards. May I ask who looked after you, or which car you bought, make and registration please, just so I can ensure the correct team get your feedback fed back to them. Hope to hear from you soon. The Fort Used Car Centre
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I found the service you offered to be of a good standard I am very satisfied with the vehicle also Bv54xxw
Dear Reviewer Thank you for leaving us a review last month, it is always appreciated from the team, so thank you so much. If there is anything else we can help you with, please do let us know, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
Thank you for leaving a review. The Fort Used Car Centre
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I buy a golf from Fort Uesd car center.I am happy with car service and the staff of fort uesd car centre.they are so helpful and friendly.if I buy another car I would like to go fort used car center again.
Dear Reviewer Thank you for taking the time to leave Linzi a lovely review, I will be sure to let her know. If there is anything else we can assist with, please do let us know, otherwise we look forward to seeing you again in the future. The Fort Used Car Centre.
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Nice and friendly service
Dear Villan Thank you for your review. May I ask which car you purchased, brand and reg, just so we can identify who looked after you, and let them know of your remarks? Hope to hear from you soon The Fort Used Car Centre
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On entering the show room which was light and warm this gave you the opertunaty to take your time looking at the cars, The sales rep was very polite aprochable and relaxed gave us time and did not get in our face car was well presented clean. prosess of perchasing the car was made simple and pane free considering the cost negotiation was far al in all very pleased.
Hello Thank you for taking the time to leave Gary and the business a review, we really do appreciate it!! If you need any further assistance whatsoever, please do give us a call and we will be happy to help. The Fort Used Car Centre
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Purchased a ford focus titanium, great service and great car, easy part exchange with old car and competitive price offered. Will definitely recommend and will use again.
Dear Reviewer Thank you for leaving Carl a review, it is much appreciated. If you do need any further assistance, please do let us know and we will be happy to help. The Fort Used Car Centre
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Forte used cars have a vast range of vehicles, something for everyone, with helpful, friendly staff, who help you find what YOU are looking for, not what they want to sell you, making purchasing a car from Forte Used Cars a pleasant, hassle free experience. I would recommend to a friend.
Dear Reviewer Thank you for taking the time to leave us a review, as it does mean a lot to the business to know we are looking after our customers in the expected and right way! May I please ask which car you bought, make and reg if possible, or who looked after you, so I can ensure they get your lovely feedback! Hope to hear from you soon. The Fort Used Car Centre
Linzit88's Comment; Thank you, Really appreciate the review. we hope your enjoying your car xx
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I came to look for a car as I was struggling to get finance when I came Albi approached me and was really helpful efficient and got me the car I wanted with great service I left feeling happy and pleased with the car he sorted for me thankyou very much
Dear Miss Morris Thank you for leaving Albi and the business a lovely review, and we hope you are enjoying the KA. If you do need any further assistance, please do give us a call, and keep an eye out on the cinema advertising for your cameo from November at Empire Great Park!! The Fort Used Car Centre.
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Great customer service , couldn't have the car I wanted but got the next best thing ! Very helpful an polite people . Would advise anyone in need of a car to go there what ever ur finance status the fort used cars would be able to help !
Dear Reviewer Thank you for leaving us a review, and we are delighted that we could find you a car that suited your requirements. May I ask, which car you bought, make or reg, or the person who looked after you, so I can ensure they get your feedback? Hope to hear from you soon. The Fort Used Car Centre.
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Brilliant service from all round. All the staff are happy to help amd got all the time in the world to help. Knew what i wanted and found it. Couldnt of been more helpful and organized. Car was immaculate and was an easy process to swap cars. Cant be anymore happy with the service they offer. Would highly recommend to anyone looking for a car. All cars and showroom are immaculate.
Hello Mr Bellamy Thank you for leaving Carl T a lovely review, as a business, we do really appreciate all reviews left for our team, so thank you once again. If there is anything else we can assist you with, please do not hesitate to give us a call. The Fort Used Car Centre.
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Thanks for securing me the car i wanted... took time out, explained everything thoroughly and i drive the car away few days later. Really happy with the service i had... thanks!! See you in a year or 2 !
No Comment
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very well looked after, nice guy. Other staff very nice too, gave me a good price on my old car. Would use then again. Thanks a lot again
No Comment
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we have just purchased our car from here and I dont have a bad word to say about the membersd of staff an the service that they provide ....from start to finish they were helpful .....even when had to go back to see them after our purchase they were helpful an efficient
Hello Thank you for leaving Carl T a review this afternoon and we hope you are loving your Megane Coupe!! If there is anything else we can assist with, please do not hesitate to give us a call, otherwise, we look forward to seeing you again in the future. The Fort Used Car Centre
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My sales representative was extremely polite and helpful. His knowledge of cars helped choose the best car for me. I am very happy with the level of service and will gladly recommend to friends and family.
Dear Reviewer Thank you for leaving our business a 5* review, thank you so much. May I ask which Sales Exec looked after you, or even the car and registration that you bought, just so I can ensure your kind remarks are fed back to the relevant team members? Hope to hear from you soon, and if you require anything else, please do let us know. The Fort Used Car Centre.
No need to reply Miss Bigby, thank you Fort Used Car Centre.
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I have received excellent customer service from the sales man but not very happy with the car there are few problems with it so I have to take it back.They were supposed to check everything before they gave me the keys they had a week to sort everything out but they didn't I don't think I will be going back there again.
Dear Reviewer I am sorry to see that you feel we have let you down on this occasion, I really would like to have some more details from you to help rectify your issues and ensure we get it right. If I could have your name / Registration / Car Make / Sales Exec who looked after you / date you bought the car, I would be happy to investigate these issues for you. I really would like the opportunity to put things right for you, given the chance! Please do get in touch with me ASAP. The Operations Manager Fort Used Car Centre
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I knew what I wanted and found it here. Salesman helpful and I got it at the right price
Dear reviewer Many thanks for leaving the business a review. May I ask who looked after you, or which car (Reg and make) you bought, just so I can ensure to pass back your review to the relevant team members. Hope to hear from you soon. The Fort Used Car Centre
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I brought a Mitsubishi Colt & traded in my old Vauxhall Astra. Pleased with the deal I received on the price of the car & trade price. Would buy again at Fort Used CarCentre. The sales person was friendly and helpful not pushy at all. Would recommend to others.
Hello Thank you for taking the time to leave a review, we will ensure that is made aware of your kind remarks. If you do need us for any further assistance, please feel free to give us a call, and we look forward to seeing you again in the future. The Fort Used Car Centre
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as soon as we walked in felt comfortable, staff walking around as normal very cheer full and happy very help full didn't feel under pressure in buying any thing, excellent advice given to what we were looking for we felt as we knew the sale's person for a long time. we was given choices and narrowed down to what we actually wanted and even then given plenty of time to think we didn't feel under pressure at any time, finally after a few days went back and purchased what we wanted and are very pleased.
Dear Reviewer, Thank you for leaving Max a review about your time with us in the dealership, I am delighted to see that you have been looked after to our high expectations. It is important that when buying a car that it is not a rushed process, and the required amount of time is given to reflect on the decision at hand - and I am glad we have allowed this for you. if you do require any further assistance, please do give us a call and let us know. The Fort Used Car Centre
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Only went to bwowse through the cars that were for sale. And friendly man showed me a car that was in my price range I was impressed with wot they had shoowed me. With my approval they sent off for my finance and was back in touch within days. I was pleassed with with it was went ahead with the sale four days later the car was ready to pick up after the had resolved any problems with it. The only thing I can pick out that anoyed me was that the battery in the keys was not changed and was unable to lock my car and I had to vhange battery myself.
Hello Mr Cardell Thank you for leaving Max a review, and that everything was resolved for you, I will ensure Max is advised of your kind remarks! Apologies on the key fob, if you have not already sorted please do let me know and I will get this resolved for you ASAP. If I can be of any more assistance, please do give me a call and I will be happy to help. The Operations Manager Fort Used Car Centre.
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I bought a Vauxhall Vectra Club 1.9 CDTI Diesel EJ55LGL from the Fort Used CarCentre on Monday 30/9/14 after wandering in on the off chance i may find a suitable replacement for my old Mondeo. The salesman Max was extremely helpful and informative as he showed me a few examples of cars that would suit my needs and my budget, and he along with the manager [name removed] were both very friendly and professional throughout as they took me through the buying process. I would definitely recommend the Fort Used Car Centre to my friends and family and look forward to buying from them again in the future.
Hello Mr Jackson Thank you very much for leaving such a lovely review for Max, I will ensure he knows your kind remarks, as it is important to us that we know our customers have left happy and satisfied. If there is anything else we can help with, please do let us know, otherwise we look forward to seeing you again in the future. The Fort Used Car Centre.
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Bought a car and had to go back a week later for repairs . Didn't think after sales was very good or sincere didn't receive all . documents I needed for car.
Dear reviewer Please let me first apologise that you feel this way. We have just opened a new Service Centre, to ensure we have a high level of after sales for all of our customers and their requirements if any issues occur. May I please ask your details so I can look into the events leading up to this review, and how I can resolve your concerns and ensure the paperwork (that you say that you have not yet received) makes it to you. Hope to hear from you soon The Operations Manager Fort Used Car Centre.
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Found me the TT I was looking for!! Albi was great all the way through from finding me the car of my dreams to picking it up. Would defiantly recommend.
Hello Miss Bladon Thank you for taking the time to leave Albi a review, and we are delighted that you was able to find the car of your dreams!! If you have any questions or require any further assistance, please do not hesitate to contact us, and we will be happy to help. The Fort Used Car Centre.
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Brought a Citroën c4 grand picasso. Nice car. Salesman was excellent. Even managed to find me finance. Would buy again from them. Salesman name: Albi. 4th oct 2014.
Mr Khokar Thank you for taking the time to leave Albi a review, which I will ensure that your kind remarks are passed back to him accordingly. If you do need any further assistance or in the future you find yourself back in the market, please do give us a call where we will be happy to help. The Fort Used Car Centre.
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Many thanks too them nothing was too much trouble an all round pleasant experience no hassle all dealerships should take note from these people once again many thanks for a lovely car
Dear Reviewer Thank you for your glowing praise of our business, we really do appreciate hearing from you. May I ask, which car you bought, make and reg, or who you dealt with and the date you took the car - just so I can ensure your comments are fed back to the relevant teams? Hope to hear from you soon. The Fort Used Car Centre

Barny4265's reply to Fortusedcarcentre's Comment; I bought a 54 plate mercedes all 350. Once again many thanks for a great service

Thank you for the reply. The Fort Used Car Centre
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Ths is a car I have always dreamt of driving for years and this September14, my dream became a reality. I can't compare it to the previous ones I had ( Ford, Mazda, Mitsubishi , Honda and Citroen). I take this opportunity to wholeheartedly thank the sale person, Mr Max, for his professionalism and kindness he showed to me during our negotiations for the car and finallt I managed to get it. The car runs superbly on the motorway, very stable, easy to drive with its 6 gears. If you ask me what I didn't like about the car, to be honest with you, so far so good and I found nothing about this car . If you are looking for a good car to drive, don't hesitate to go Fort Used Car Centre Birmingham in Bromford and you will not regret it !!!! Sam
Hello Mr Ntoyimondo Thank you for leaving us a review, as it is always lovely to receive feedback from our customers, and to know that our Sales Executives have looked after you to our high standards. If you do require any further assistance, please do ley us know. The Fort Used Car Centre
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Got my audi a3 via linzie she was great help really friendly with good customer service, couldn't ask for much more she sorted it all out with in a few days and left me feeling positive about the purchase. I would definitely recommend family and friends to go in an see her.
Dear Reviewer Thank you for leaving Linzi her first review, as she is new to the team, so feedback like this is essential to the teams development. It is good to see that although Linzi is new to the team that she made provided you good customer service, and you was happy dealing with her. I will be sure to let Linzi know your kind remarks, and if there is anything else we can do to assist you, please do give us a call. PS - well done Linzi on her 1st review!! the Fort Used Car Centre.
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Excellent place, Great Service and Great Choice. I was turned down before and the salesman really helped my find a deal to match my needs. I would definitely return and so would friends. Now a Proud Fiat Bravo owner - 03/09/14 Aran
Hi, Lovely to hear from you and your experience with us!! We are really happy to have been able to help you and your requirements, it means a lot to us when our customers leave the dealership with what they wanted. If there is anything else we can do to help, please do let us know. The Fort Used Car Centre
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bought my fiesta zetec from here rodger was great help during and after sale will be back for a new car when I am done with this one my name is Jason and the car was the black fiesta zetec black wheels sj61 wuc
Hello Thank you for leaving us a review, and of course, Roger who looked after you while with us in the dealership. We look forward to seeing you again in the future, and if you do need any further assistance, please do give us a call. The Fort Used Car Centre
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The staff at the fort were excellent with me and my family normally you get salespeople who pressure you ,look at this car look at that car, when all you want to do is have a look around in your own time and decide which is best for you! But their was none of that just friendly helpfull staff who didnt even mind when my 5 year old daughter wanted to pretend to drive a porsche soft top! The range and choice of their vehicles were excellent and the fact they also give you 0 percent intrest over 12 months! To say im a happy customer who will be recommending it to all my friends is an understatement!
Dear reviewer Thank you for leaving us such a detailed review about your timer with us in the dealership, and it is lovely to know that we put a smile on your daughters face while driving the Porsche! May I just ask, which car you purchased or the registration and Sales Exec that looked after you - just so I can ensure your comments get fed back to the relevant sales team? Hope to hear from you soon, and please do give us a call if we can be of more service to you. The Fort Used Car Centre

i brought the b series mercedes o9 reg and it was a lady and a lovely older fella with grey hair , im sorry ive forgotten his name!
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BRILLIANT SERVICE RECEIVED FROM FORT USED CARS, SHE WAS VERY HELPFUL AND SUPPORTIVE WITH PURCHASE, WOULD DEFINITELY RECOMMEND TO ANYONE, ALL STAFF ARE VERY FRIENDLY AND HELPFUL.
Hello Miss Anderson Thank you for leaving a review for the business, but also for our Sales Executives. If you need any further assistance, please do let us know and we will be happy to assist where we can. The Fort Used Car Centre
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Wide range of used cars available. The sales consultant was very informative, polite and helpful, as were the other members of staff. Convenient and easy exchange of vehicles. The only drawback was the location, which was troublesome to get to and from. I would definitely recommend Fort used car centre to others.
Hello Mr Syposz Thank you for leaving the team a review and we are delighted that you are happy with our service that we have provided you. Sorry the location wasn't the best for you, but we hope you are happy with coming to us as a business, and that you are happy with your purchase. If there is anything else we can do to help, just let us know. The Fort Used Car Centre.
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I was Unsure about applying for credit but after speaking with Rodger, he reassured me and put me at ease. The staff are extremely friendly and the service was fast and efficient. I would most definitely used the fort again.
Hello Reviewer Thank you for leaving a review, and I am delighted to see that he reassured you quite confidently and that you was happy with your overall experience with us. May I please just ask, which car did you buy, either the make or registration? If you do require any further assistance from us, please do not hesitate to give us a call and we will be happy to help The Fort Used Car Centre
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I brought a vectra vxr reg ou06hdz , the service was excellent and as expected the car was spotless , my rep was polite ,very helpful and done all that I asked .
Dear reviewer Thank you for leaving us a review and we are delighted that you were more than satisfied with the service we provided you during your time with us in the dealership. If there is anything else we can do to help, please do let us know. The Fort Used Car Centre
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I have just bought a Mercedes SL350. I went in on Wednesday with my old SLK, they gave me a reasonable px for it plus we did a little bit on the price, together with 12 months tax, all within about 15 minutes. I said I'd call back on the Friday and have just done all the paperwork and driven away in the new car. I've barely had time to tell my wife! Hassle-free and easy as anything, so I'd definitely recommend these people if you're looking for a reasonable trade in. Ask for an adviser if you get a chance, he was who I dealt with.
Dear Reviewer Thank you for your kind words in your review, following your time with us. I am glad it was a swift transition for you, and met the standards as you would expect. If you need any further assistance, please do let us know. The Fort Used Car Centre.
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Fantastic!! Didnt think i would be able to obtain credit but these guys made sure i did! Very professional and polite and i would recommend to anyone!I dealt with staff who went out there way to insure i got what i wanted! Thanks alot Fort Auto Joe
Hello Glad to see we met our profile when offering 100% finance guaranteed and you was able to get the car that you wished for. I will ensure he is made aware of your kind words, and if there is anything else we can help with, please do let us know. The Fort Used Car Centre
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Popped in to the Fort Used Car Centre to browse around about a fortnight ago. I did have plans to upgrade my vehicle but hadn't seen the car I was looking for there. I was approached by a nice pleasant chap who made it his best interest to locate the vehicle I had in mind. He took my details and kept in regular contact with me to update me on the progress of his search for my Seat Leon. He managed to locate my vehicle within just over one week, he was fantastic throughout with his assistance and service and made my experience a very pleasant one with his polite well being and work ethic, Keep up the good work, all the best Aaron
Hello Thank you for taking the time to leave us a review on the ReviewCentre.com, it does mean a lot to the team and the business as a whole. Feedback from our customers is essential to us, so we thank you for leaving Paul his first feedback since joining the team - thank you. If you do require any further assistance, please do let us know. The Fort Used Car Centre
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I with my wife visited your premises with a view to just having a look around, but we were so impressed with all the vehicles in stock, we decided to spend a little time to see whether we could make a decision on making a purchase. Your man was very helpful and very informative without being pushy, and as a result we purchased XR04NGY, which we are very pleased with, and would definitely recommend your company. I think the principle reason we made the purchase, was the fact that all the cars we viewed had a notice giving the main features of the model, and of course the standard of their appearance.
Hello Thank you for taking the time to place us a review, on the Review Centre. It mans a lot to us when our valued customers leave us a review, and we are delighted to have met your high standards on your visit to us. If there is anything else we can help with, please do let us know. The Fort Used Car Centre
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Purchased Dodge Nitro from this dealer about 2 weeks ago. Professional, knowledgeable and caring staff member made this as easy as possible. Nothing was to much trouble and it was what was right for me rather than high pressure sales techniques. Recommend to anyone.
Hello Mr Galdding Thank you for taking the time to leave us a review for Albi, we always appreciate hearing back from our customers, and value their feedback. If there is anything else you require, please do let us know and we will be happy to help The Fort Used Car Centre
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Hi I bought a car from fort car centre I got good value for money. Had brilliant service from sales assistant he was very helpful and advices me on a good car. Would come back again.
Hello Haleema Thank you for the call this afternoon, and as advised, I will ensure our Sales Managers call you tomorrow to discuss the key and the resolution for you. We hope to have this issue resolved for you ASAP, if you have anything else you would like to discuss, please do not hesitate to call me directly. The Operations Manager Fort Used Car Centre
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The team did much to help us purchase pur beloved Brabus. As a rather uncommon car, we searched high and low. Delighted to find a car that came with a full history, that was well prepared. We travelled for three and a half hours...the drive home was wonderful! Let's hope my dream purchase continues! Thanks Albi and Matt.
Hello Miss Craig Thank you for leaving a review for Albi, I will ensure he hears your kind remarks. If you do need any further assistance please do not hesitate to let us know and we will be happy to help The Fort Used Car Centre
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Recently purchased a car from Fort Used Car Centre. Was not hassled by the salesman, but was left to locate the vehicle I had come to see and later purchase. After looking over the car, the salesman was happy to let me test drive the car. WHilst the car was prepared we talked through the paperwork. During the test drive, many issues with the car came to light. After agreeing to purchase the car on the agreement that a A4 sheet of paper pull of issues I had asked to be investigated with the car be fixed during the following week before collecting the car, I left happy. I felt I had a good experience buying my car from Fort Used Car Centre.
Dear reviewer Lovely to see your review, and a massive thanks for taking the time to leave it for us. Glad all the issues that were highlighted were all sorted for you. May I please ask which car you bought, the date it was, the reg, or who you dealt with, just so I can ensure that the review makes it back to the correct sales team. Hope to hear from you soon. The Fort Used Car Centre

Fullbeem's reply to Fortusedcarcentre's Comment; Fabia vRS (DG06EXT) Date: 24/08/14 Salesman: R Stephens

Thank you for your reply The Fort Used Car Centre
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Very friendly staff. Our salesman was excellent.
Hi, Thank you for leaving a review, as I am delighted you found him to be excellent during your time with us in the dealership. If you do need any further assistance, please do give us a call. The Fort Used Car Centre
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We were looked after by a gentleman named Roger, his service, attitude and manners were outstanding. We purchased the car on sight, we were not pressured or bothered to make a decision, we took all the time we wanted and asked many questions. obviously we liked the answers because we purchased the car of our dreams. My husband and I were also happy with the after service and would highly recommend you to give Roger and his fellow staff a look in. The Centre was warm and comfortable, and again the service was second to none. Well done and thanks for everything. Oh and by the way I love the colour of our jag. Good luck guys and many thanks again Roger. Tina and Steve Hemus..
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this is the third car i have bought from the fort used car centre and i have had great service each time the salesman i dealt with was very good nothing was too much bother
Hello Mr Farrelly Lovely to hear from you and many thanks for taking the time to leave our Carl C a review on your buying experience with us. It is always good to see a returning customer to the business, and if you need any further assistance, please do not hesitate to call us and we will be happy to help. We look forward to seeing you again in the future. The Fort Used Car Centre
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My sister and I both bought cars from this centre and were very pleased with our purchases. We were treated with care and felt staff actually cared about the product we received. Clearly, this is a business and profit is an issue but it did not feel that way through the whole process. We were encouraged to take our time and given lots of information to enables to make the best choice. Staff that took care of us appeared to demonstrate a desire that we had a car that matched exactly what we wanted even when that was very vague. The service was smooth but not rushed and felt very fair. The cars were received on the day promised and again the finance service was quick and painless. I would recommend this centre for anyone looking to upgrade their car. You will be in safe hands.
Hello Miss Ragubansi Thank you for leaving Max a review, about yours and your sisters buying experience while with us at the dealership. I am delighted to see that Max has looked after you to our high standards, and that you both found the cars you were looking for. if you do need any further assistance, please do not hesitate to give us a call. The Fort Used Car Centre
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Fort had a large range of cars on display, all in one place, not just available for inspection via a website. After sitting in a few, we found just the car we wanted and a test drive was promptly arranged for the next day. Staff were very friendly and helpful and willing to be slightly flexible on pricing.
Dear Reviewer Many thanks for your review today, it is always greatly appreciated from us. May I ask which car you purchased or your details, just so I can ensure the feedback gets fed back to the relevant team members? Hope to hear from you soon, and if you require any further assistance, please do let us know. The Fort Used Car Centre
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I bought a car from this garage a month ago.was very impressed with how I was dealt with.i was a but uoset about trading my beloved jeep in I had for ten years there was lots of tears but the sales guy was very understanding and tried to help me any way he could.i did have problem with car but it was taken care of immmediatly.all the staff seem fridndly and helpful.i would def go back and recommend them to others.very pleased with this garage..the showroom is lovely felt at ease and looked after samie ellis and her lovely streetka which I love xx
Hello Thank you for taking the time to leave a review, we do greatly appreciate it. We hope the KA is treating you as well as your Jeep did and giving you loads of fresh happy memories to think back on!! Good to see all issues were resolved ASAP for you, and that you are happy with the overall service of the team. If you do need any further assistance, please do give us a call. The Fort Used Car Centre
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As a lady of nearing 60 I had never bought a car on my own before so at first it felt rather daunting but right from the moment I telephoned Fort, they could not have been more helpful or polite. Fort appears to be a massive business with cars to suit every taste and budget. It has its own mechanics on site and the salesman assured me he would make sure everything would be in good working order with the car I had chosen. However, since all the cars are unlocked to enable you to look inside, the two things we did not check were the internal lighting when you open the door and the central locking. Once back in London I found these were not working properly which made me rather upset in case other things went wrong as well. I telephoned the salesman who first sent me new batteries to try (which unfortunately have not done the trick but nevertheless much appreciated) and he also telephoned me later in the week to check about everything, which was a very nice gesture. He has assured me that everything will be put right and this makes me feel very reassured. All in all I feel the customer service is second to none! In my case a year's MOT and some road tax were included which was also something I liked. All in all, when I next buy a car I will definitely make the long trip up to Birmingham again.
Hello Thank you for taking the time to leave a review, and I am delighted to see that he has arranged to resolve the small issues that you have had locally, to save driving back to Birmingham. If you have any further queries or looking for assistance whatsoever, please do not hesitate to contact us directly. The Operations Manager Fort Used Car Centre.
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I recently brought a black renault megane cabriolet convertible from the fort and I cant fault the service that I received from the salesman was excellent, he really went the extra mile to make sure my customer experience had a genuinely positive outcome. My car is amazing the service I received was faultless., every time I had a question or wanted an update on the process of my application it was no problem. Thank u sooooooooo much guys I am now happily motoring up and down the motorway regularly to see my family in cornwall.
Hello Lovely to see a review from you about your time within the dealership, and how he looked after you! It is always good to see such positive feedback for the business, and the way our dedicated staff look after our customers. If you do require any further assistance, please do let us know. The Fort Used Car Centre
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fantastic car shop . i have just purchased my 3rd car from here .never had a problem with any of them . i like the easy process to get a car .the staff are friendly and always willing to help .he is a brilliant sales rep .. he has the job done on time all promises kept . happy customer all around .i would and have reccomended to family and friends
Hello reviewer Thank you for leaving a review, as we always appreciate when our valued customers take the time to do so - thank you once again. It is always lovely to see repeat customers. May I ask, your name, or the car you have purchased on this occasion, just so I can ensure all the relevant team are fed back your kind remarks. Hope to hear from you soon The Fort Used Car Centre
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Went to Fort Auto looking for a 4x4 found an ideal car in no time at all . The whole process was really quick and easy. The car was a 54 plate Nissan Xtrail in really good condition and ideal for towing. I wax able to pick up in a reasonable amount of time and I am very happy with the car. Thanks to Steve Farrington,
Hello Thank you for leaving a review, as always, we massively appreciate when our valued customers take the time to leave us reviews, so again, thank you. If there is anything else the team can do to help, please do give us a call. The Fort Used Car Centre
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The advisor greeted me with a friendly smile, helped my choose a car (fiat grande 09) helped put a finance app through, he was helpful from the start and made me feel at ease, he explained everything in detail I needed to know and even prompted me about GAP insurance
Hello thank you for leaving a lovely review, and I am happy to see that all relevant assistance was offered to you while with us in the dealership. if you do find that you need any further assistance, please do not hesitate to contact us and we will be happy to help. The Fort Used Car Centre.
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Upon entering the Fort Used Car Centre I was amazed of just how large the site was compared to how it looked from the main road. I was greeted by all staff that I'd passed as I viewed the vehicles on show, that's when I knew that I would buy my next car from this place as I've been looking a car for quite a while. One of the key elements that helped me to decide on buying my car from the Fort Used Car Centre was the fact that I never once felt pressured into making a purchase, had I been made to feel that way, I would not have returned. I did encounter a little problem during my purchase but it was down to the DVLA who gave me conflicting information with regards to the registering of my vehicle. I was very glad that I'd kept my cool because I had been waiting longer that normal to collect my car and I assumed that It was the fault of the Fort Used Car Centre and it was not. All through the process I was dealt with in a very polite and professional manner. I could not speak highly enough of the company, I just hope that their after sales service is as good as the service that I received when choosing my car.
Dear reviewer Thank you for taking the time to leave us a review, and choose us for your custom, which massively appreciate. Glad everything got resolved for you and you are happy with the car, we do value repeat business, so if there is anything we can help you with, please do let us know. May I ask which car you purchased, just so I can ensure the sales team get your feedback, and that I can check all processes were followed correctly for you. I hope to hear from you soon. The Fort Used Car Centre
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Recently brought and Audi A1, very pleased with the car, excellent value for money. The salesman was brilliant, not your typical pushy salesman. He couldnt do enough for me helped get the best rate he could for my finance and anything i needed he was able to help with. Would recommoned this place and definalty. Happy Customer.
Hello Thank you for the quick review, we love to hear from our customers, and I will ensure that the feedback is fed back. If there is anything we can do in the future, please do let us know and we will be happy to assist. The Fort Used Car Centre
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Staff were very friendly and easy to talk to Answered all my questions quickly and very informative would definitely use again - George mk6 golf pk59
Hello Thank you for the quick review, we love to hear from our customers, and I will ensure that the feedback is fed back. If there is anything we can do in the future, please do let us know and we will be happy to assist. The Fort Used Car Centre
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I have 2 Fantastic Experiences At Fort Used Cars.Both the advisers were not only friendly,but they were knowledgable of the products they were selling and they did not place me under any pressure the buy. The cars are the forecourt are of exceptional quality and in my opinion great value for money.Both cars I have bought from Fort Used Cars have been superb and the preparation for sale is second too none. Very very happy with my shopping experience. I have recommended Fort Used Cars to my Friends and Family. I will buy from Fort Used Cars AGAIN!!!!!! Leigh Austin Milton Keynes
Dear Reviewer Thank you for using us for repeat business, as we always love to see returning customers to the business - thank you for your valued custom!! May I please ask, which cars did you purchase, the date you came in, or the Sales Exec that looked after you, just so I can ensure that the relevant feedback gets fed back to the right team members. Hope to hear from you soon. The Fort Used Car Centre
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Black Insignia Elite - Mike Farr Fantastic to shop with have had 6 cars from them now and they are all still on the road with various family members. I must say that the advisor who was dealing with my purchase was just fantastic and the rest if the team are just as accommodating. I will be returning in the future as I always do. Thanks guys
Hello Thank you for leaving a review, I will ensure he is aware of your kind remarks!! It is always lovely to see a returning face, and we do massively appreciate your custom and that of your friends and family. We look forward to seeing you again in the future. The Fort Used Car Centre

Mikefarr's reply to Fortusedcarcentre's Comment; Starting to think my original review may need amending nearly owned the car 3weeks now. And nearly a week of that it has been sat in your garage. Disappointed is a vast understatement. And I am now worrying that a reaccuring problem may be on the horizon due to the nature of the fault, extremely gutted. Was happy and excited, now just unhappy.

Hello Mr Farr Apologies with the delay in resolving the issues for you and obtaining the relevant paperwork as required. Our Service Manager confirms that he has spoken to you today and reassured you that the car will be ready for collection tomorrow, issues resolved in full, along with your paperwork as requested. I hope that is all in order for you, and apologise again for the inconvenience caused on this occasion. As a returning customer, we hope you understand that issues do sometimes crop up, but we do our best to get them resolved for you. Please feel free to give me a call if you do require anything else. The Operations Manager Fort Used Car Centre.
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I had excellent service and bought a great car at a good price. I also got a fair part ex deal on my old car. Friendly staff meant it was stress free and problems were dealt with really well. Salesman was lovely! GN06 ZHT
Hello Miss Barber Lovely to see you had excellent service while with us in the dealership, as we try to ensure the whole process is stress free and fair, while any issues are dealt with once identified. I will ensure Albi gets your kind remarks, and if you need any further assistance, please do let us know. The Fort Used Car Centre
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The sales person we dealt with was very courteous and in no way pushy or arrogant (you know the salesman type). Although there was hardly any wiggle room for haggling, there were other sweeteners put into the sale of the car. Paperwork could be dealt with a bit better as we did not have all of it to drive away with and now have to wait for it via Royal Mail. We do have another 12 months of possible correspondence with them depending on the performance of the car; so watch this space. All in all very happy with the car and the service of the staff. Would recommend to anyone wanting a good quality car.
Dear reviewer Please let me start by apologising for the delay in paperwork being ready on handover, we have just had a vacancy in our administration department, which caught us on the hop. We have now resolved the issue, and working on the back log, but rest assured, all relevant paperwork will be with our customers ASAP, and if there are any concerns, please do call us to discuss. We are grateful for your patience, as it is just a temporary issue. That to one side, we are delighted that you are happy with the car, and our service. Please do let us know if we can be of any other assistance. May I ask which car you purchased, or the Sales Executive that dealt with you, and I will pass your kind remarks back, and also ensure the paperwork is processed and on the way to you. Hope to hear from you soon. The Operations Manager Fort Used Car Centre

Thanks for the update
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What a great choice of cars you can find here!! I was only looking for one thing, a Saab Convertible, and they had the perfect example. But I was sorely tempted by plenty of other cars I'd never even considered . . . anyway, the immaculate Saab twin turbo is now mine with the assistance of their helpful salesman Max. No pushy, off-putting sales tactics - 'the buy it today or you'll miss the chance of a lifetime' sort of thing! Just a very comfortable browsing/buying environment where the paperwork is all sorted for you and the car was ready on time looking immaculate. 10/10, many thanks.
Hello Mr Spence Thank you taking the time to leave us a review which we always really appreciate. I will be sure to let Max know your kind remarks, and if there is anything else we can assist you with, please do let us know. The Fort Used Car Centre.
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When looking at cars, I don't want to be hassled from the off, however I do like to be looked after and well serviced, it is difficult to find that balance. However when dealing with the advisor, he actually gave me that, when I needed him he was informative and when I was pondering decisions he let me get on with it. Sales men will always try and convince you what you should do, and with him I never got that impression. I think the structure of the closing of the deal was a little messy but apart from that I had a very good time dealing with Ford used cars. Would recommend. Thanks.
Dear reviewer Thank you for leaving us a review, as we always desire feedback, positive and constructive. May I ask which car you purchased, or who you dealt with, so I can look at the process followed with the closure of the deal, to see if we can change anything for the future, or if there are training needs identified. I hope to hear from you soon. The Operations Manager Fort Used Car Centre

Bashama's Comment; I purchased a Volvo S40 white. However I must say since the purchase things have gone downhill. The level if service has dropped, I have had to bring the car back on two occasions. There were numerous problems with it first time round (wing mirror, cigerette lighters, reverse light, loose panel on door & seat belt) I booked it in for review, however when I turned up (05 Sept) I wasn't even booked in. Luckily Jaz squeezed me in but I still need to come back because a part needs to be ordered got the mirror. Now on that same day, I popped in to town after and did a few errands. On my way home I noticed the air conditioning was blowing out really hot air then recieved a message shortly after on the dashboard telling me to turn the engine off because it was too hot (the temp gauge also confirmed this) I called in at 2:30 and once again at 4:00 with no call back, I then called a final time at 6:15 and finally spoke to Matt, I was assured it would get looked at as a priority first thing in the morning. This morning I turned up and spoken to someone who was again unaware I was coming. There seems to be a complete lack of communication around the place. When you spend 10K on a car you expect the level of service to not change at all. My mother also bought a car 4 weeks previously, so in total our family have spent 15k with fort used cars and I don't think it's good enough, to add insult it took 3 weeks for the £50 referral bonus to be delivered, even though we was promised 3/5 days, On each occasion I turned up at the garage as well I was not felt with the feeling that my custom was at all a priority, they keys were taken literally that was it.

Dear Mr Basham First of all please let me apologise about the mix up communications between our Sales department and the workshop, I will look into why this has occurred and places measures in place to ensure this is reduced in future. It is unacceptable not to return calls, and I apologise this has occurred, but rest assured will be speaking to all the parties involved. We do value all our customers, and through out the whole process of buying to the after sales care the customer is always just as important. We hope everything is ok with your mothers car, and we look forward to seeing you soon when you are back in once the part for the mirror is on site. If you wish to chat with me upon your return, please do ask for the Operations Manager and I will happily come to speak with you. The Ops Mgr The Fort Used Car Centre.
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plenty of choice the staff didn't try to push anything on to you answered all questions very pleasant even if they were not dealing with you I would not be afraid to recommend them to my friends and family we bought a car bt11kun peogeot207 pearce 13/08/14
Hello Mr Pearce Thank you for leaving a review for Max and the team. If there is anything we can do to help in the future, please do let us know. The Fort Used Car Centre
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Both my wife and 4 weeks later my son purchased a car from here, the range and condition of the cars were excellent, the advisor was very informative & he listened carefully to what we had to say, then gave an honest appraisal as to what he thought might be right for us. We were also permitted to check out some insurance quotes there and then online which was very useful, he was not a pushy salesman in any way and made our purchase pleasurable. Overall I would thoroughly recommend Fort Used Cars
Dear reviewer I am delighted that your experience was good with us, that you recommended your son to us and we were able to look after him as we were yourselves - thank you. We do offer to help our customers with obtaining insurance quotes, amongst other things while at our dealership, by using our computers and even phones when required - we are always happy to help where we can. May I ask your name, or the cars you and your son purchased, just so I can ensure that we pass back your kind remarks to the correct sales team? I hope to hear from you soon. The Fort Used Car Centre.
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I would recommend Fort Used Car Centre, the sales staff are imformative and friendly. I dealt with Albi who answered all my questions and I am realy happy with the overall service I received when purchasing my vehicle and the after sales care that I received. I purchased an Audi A4 Convertable. Thanks Kay Rhodes
Hello Thank you for leaving Albi a review and offering to recommend us as a business, we gratefully appreciate that! If you do need any further assistance, please do let us know and we will be happy to assist where possible. The Fort Used Car Centre
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After scouring the whole of Birmingham looking for a quality used car and meeting some proper dodgy dealers!! Thank goodness we found The Fort Car Centre. Sensible prices no pushy salesmen and some fair advice on whats whats. They were fab and made buying a car really easy. 0% finance and petrol in the tank plus a sparkling clean car inside & out. I will recommend them to everyone Thanks everyone for your help I love my new car
Hello Thank you for taking the time to leave a review after your time with us in the dealership. We do pride ourselves on not being pushy, only giving accurate information and allowing the required amount of time to our customers to make their own minds up - as all dealerships should do! Thank you recommending us to friends and family, and remember, if they do purchase a car, let us know and we send you a £50 chq as advertised in your handover pack for recommending a friend or relative. The Fort Used Car Centre
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very very good service from salesman excelent from start to finish!
Dear reviewer May I ask your name so we can identify the team that dealt with you and ensure they get your feedback, or the make of car that you purchased. Lovely to see you was looked after to our high expectations, and if you feel like there is anything else we can help with, please do let us know. The Fort Used Car Centre
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Our salesman was great at giving us the information we needed while giving us the space we wanted. He was friendly and helpful and made the process easy. Very happy with our new Ford C Max car. 18 August 2015.
Hello Reviewer Thank you for leaving a review for our Sales Executive. We do try and make the whole process as easy and stress free as we can for our customers, which is always reflected in our feedback, and I am delighted to see this continue with yourself. If you do need any further assistance, please do let us know. The Fort Used Car Centre.
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This was the first car I have purchased and I found the Fort Used Car Centre staff great in helping me find the car for me. I was looked after by an advisor who was especially helpful. He was informative, arranged finance for me and also took care of all the car paperwork for me. Although Fort Used Car Centre could not negotiate on the price of the car, the car did come with a year MOT and Steve was also able to arrange 0% finance for me after a 50% deposit. It would have been a nice gesture to include a bit more petrol and some car mats. There was only enough petrol to get to a station. Overall, I had a good experience with Fort Used Car Centre and would recommend them to anyone. The car was in great condition, fully checked over and valetted before purchase and also came with three months warranty. Emma Broome.
Hello Thank you for leaving a review. I am happy that you was looked after as expected, as he does go the extra mile for his customers, which is what we look for in our sales teams. In regards to the petrol, we allow enough for the customer to go the petrol station, to keep the costs down for them - otherwise it would be reflected in the overall price, and we would like the price to be as low as we can for the customer. We hope that you understand our reasons. If you do need us for any other reason, please do let us know and we will be happy to help. The Fort Used Car Centre
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Very very happy with the service I received. Sales person very helpful and friendly towards me helped me purchase my fantastic car. Not a bad word to say about this garage will defo recommend to all my friends and family in the future very happy ...
Hello Thank you for leaving a review, it is always lovely to see such positive reviews for our team, and we thank you dearly for it. If you do need any further assistance, please do let us know. The Fort Used Car Centre
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From the moment that i walked on to your site i found all staff very willing to help .Finding you the right car or information. After i had brought my car, The staff were still helping. Making sure that i was happy . I would be quite happy recommending my friends or colleagues . 0
Dear reviewer Thank you for taking the time to leave us a review - I'm delighted that our team matched your every needs and looked after you as you would expect. May I ask, which car did you purchase, or the Registration? Hope to hear from you soon. The Fort Used Car Centre
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Well the service we got from the beginning was outstanding . V helpful and kind . That's where it ended :-( picking car up . Immediately a fault with it . Got sorted eventually after phone calls from our selves and chasing them . Couldn't see car in there low lit showroom . And when picking car was just given keys . As it was absolutely throwing it down . We just got in car and drove away . Car was empty and had to be driven straight to a garage to fill up . Not v good start having to worry about breaking down with your new car ! , the interior was filthy . We could not go over car until next day . Where once we deep cleaned the car we found a large scratch down the side . We called and sales person was not at work . Radio was bit working was told be there in three days . It came 7 days later no call we had to chase . Scratch was attended to although not to what I would have liked . Was told things would be addressed to how unhappy we was . All we have had is , well we have not done it maybe it was done in your possession . Etc . Not what you want to hear . I have taken 5 years to go back toa used car centre . And will not be doing it again . ! So thanks for putting me off again . I will save and purchase our cars privatly I know what to expect that way . Not sales tactics and thanks once you have signed on dotted line .
Radio was not working

Dear reviewer, thank you for taking the time to leave us a detailed review, as we do value feedback, good and constructive! We do advise on hand over that the car will have enough fuel to get to a petrol station, if we filled the car up on each handover, this would increase the overall cost, so we try to keep it as low as we can for the customer - we hope you understand our reasons for this. I am quite concerned about the issue with the interior of the car and your comments on the car being filthy, as each car is fully valeted to the cost of £150 per car. Also the time line in which we have not called you about the radio. We do not have 'sales tactics', we only provide a service to our customers to make an informed choice, as our reviews quite positively show, we are not pushy, over powering, or offer false information - quite the very opposite. Buying a car has to be an informed process, with no pressure whatsoever from the dealer - and we are very happy in the way we deal with this, as it is backed up from our reviews. If you would like to contact me directly I will certainly look into these concerns for you, and look to ensure this does not happen again. If you ask for the Operations Manager (as I do not have any of your details), I will happily take the call with you and address your concerns. The Operations Manager Fort Used Car Centre

Please excuse some of the spelling I used my phone and didn't proof read before I posted . Sorry
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The staff members were very helpful and friendly when purchasing our Kia Carens. The loss of the the other two stars was down to the fact we found the price to be £500 less on line to in the showroom!!!! But to be fair when attention was bought to the salesman it was lowered to on line price.
Hello Mr Rowan Thank you for leaving us a review, and apologies it has taken this long to reply, as I am sure I did, but for some reason it is not showing? I am delighted that the staff that you dealt with looked after you as you so expected too, and also that when the issue with the price was identified, they ensured the price was correct for you. We do have deals taking place through the week, and some times it can occur that we miss updating a particular car online, but we would always honour the price once identified - that is our guarantee. We hope you are enjoying the car, and we hope to have your custom in the near future. The Operations Manager The Fort Used Car Centre
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thanks for helping us find what we were looking for gary petzer renault clio sc04 sgy very good condition.
Hello Thank you for leaving a review, I am glad to see he has looked after your needs while with us, and have found the car you was looking for! If you need any further assistance, please do give us a call. The Fort Used Car Centre
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I Will start off with a Big thank u to my sales man who went thé extra mile for me . I would highly recomend buying a car from thé fort car Centre. What they do för u and how they speak to u just makes buying a car easy thanks again ....also for got to mention after Care .... Spot on ....Carl Guest Ford focus st
Hello Thank you for leaving such a nice review, and I am delighted that he went the extra mile for you when required. If you need any further assistance, please do give us a call. The Fort Used Car Centre
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Recently bought a used car from Fort Auto in Bromford Lane. The service I received from the dealers was brilliant especially. Max . Nothing was too much trouble and he made sure I was in a car that I could feel comfortable and happy in. We were made to feel welcome and Max answered our many questions with patience and good humour. This made the whole experience enjoyable. Oh and I have a great car. Thanks Max and I have already recommended Fort Auto to my friends and family
Dear reviewer Thank you taking the time to come visit us, but also to leave us a review for your time with Max!! Recommendations are very important to us as a business so thank you for leaving a glowing report during your time with us. May I ask, which actual car did you buy from us, either the make or registration, just so we can identify who you are to let Max know. Hope to hear from you soon, and if you do require any further assistance, please do give us a call. The Fort Used Car Centre
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During our visit to the showroom we had a very pleasant experience. The staff were very friendly and gave good advice and didn't come across as those pushy salesman. Furthermore the garage had a wide range of vehicle's and offer other services too . Overall this is a great place to buy a car from and we will definitely return in the future. WP08 FAO - BMW 320D
Hi, Many thanks for taking the time to leave us a review for our benefit and that of our customers, who check reviews prior to buying - it means a lot to us. Lovely to see that he looked after you needs while with us, and if you do need any further assistance from us, please do not hesitate to give us a call. The Fort Used Car Centre.
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Bought the car Friday 8th August. Was very surprised with the dealership, allot larger than expected with some very impressive cars. I wasn't pressured in buying a car and the person who sold me the Mercedes was fantastic. I had finance package in place but he managed to get me a better finance package saving me over £60 month over 4 years The Car. After driving the car away there was some minor issues with the car, following this they identified the cause very quickly and although not resolved yet will be resolved this week. They also put 4 new tires on the car which must of cost a small fortune I think one thing that would make the service even better is maybe discussing the insurance with you prior buying the car, don't think it would have stopped me buying the car I have now but foolishly I bought the car before checking the insurance and then found that the insurance was a little expensive. Overall I would definitely recommend buying a car from the Fort and most probably will be back there next year to change the wife's car Thank you Roger for a fantastic service
Dear Mr Cowans Thank you for leaving us such a detailed review - good and constructive is all important to us as a business, as we are always looking for ways to improve the business, and we will take your comments on board. If you do need any further assistance, please do give us a call and we will be happy to help. The Fort Used Car Centre.
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I visited a few garages around the area but after visiting fort used car centre we spoke to Albi the salesman and bought a BMW 1 series. They did not have car we wanted so Albi found us a car that we wanted and in a week we picked up the car I must say he went above and beyond for service we received lovely car can't fault this centre will go back for my next trade in thanks again
Dear Mrs Twigg Thank you for leaving Albi a review, and it is good to see that he was able to source the car that you desired via our unique vehicle locater service!! If you do need any further assistance, please do give us a call, and we do look forward to looking after you again in the future. The Fort Used Car Centre
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I found a couple of cars I was interested in during a search on the Net. I went along as agreed on a Sunday afternoon, and identified the vehicle I was interested in. Although it was buried within the showroom there was no issue with them digging it out for me to take a test drive. The car drove well and I identified a couple of snags that were duly fixed ready for my collection. My only criticisms were I arranged for it to be taxed and this took a while to come through on the day and because of their insistence on same day funds transfer this meant I couldn't use my debit card as I would normally. Overall a very positive experience and the sales guy I dealt with was great. I wouldn't hesitate to recommend or re-use.
Dear reviewer Thank you for leaving us a review as all feedback is important to us, both good and constructive. I will look into the reasons why there was a short delay on the taxing of the car on handover day, so thank you for bringing this to my attention. If you do need anything else, please do let me know. The Operations Manager Fort Used Car Centre
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Great salesman Max, would recommend to others, friendly and helpful. A good range of cars in stock, with prices to suit everyone. This is the second car I have brought from this company.
Dear reviewer Thank you for taking the time to leave Max a good review about your experience with us in the dealership, it is always massively appreciated so thank you! May I just ask which car you bought, either the reg, make or your surname please, just so we know who you are - especially if you are a returning customer? Hope to hear from you soon. The Fort Used Car Centre.

Rockabillybev59's reply to Fortusedcarcentre's Comment; Honda Civic GP07OPR

Thank you for your swift reply.
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went in to fort used sunday 3/8/14,had my eye on 2 peugout cars,next to it was a volvo v50,had previously spoken to a member of staff in the morning on their live chat,and i was actually speaking to someone who was working their at the time,i have always thought the live chat thing was some kind of recording and set up in some far flung country in the far east,surprised i was.guys their were very freindly and welcoming and no pressure selling tatics,down to earth and obligeing,guy helped to give me an idea on the insurance of the car i was interested in,by checking out a comparison sight for me,told him how much i had to spend and what my budget was and he sorted it for me and at a price i could afford,the car was the volvo v50 and it was in great clean condition,a few marks i noticed,and he said he was going to sort it for me,and had someone come in specially to do it,and a top job it was,would'nt of thought anything was ever on there.the cars are top quality,and prices affordable for every persons pockets.showroom was clean and tidy,and guys smartley dressed,and as i said,down to earth guys.free coffee too.love the volvo,quality car at an affordable price,suggested the place to a couple of people,thanks fort,
Hello Mr Lindon Thank you so much for leaving us a review for Albi and we are delighted he helped you choose the vehicle that you was after. Also good to see some feedback on our Live Chat facility, as we think this is quite a useful tool to have for customers requesting information during the day. If there is anything else you need, please do let us know. The Fort Used Car Centre.
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They were helpful and polite - friendly and knowledgeable without being too pushy. Although once we had purchased the car the warranty company were unhelpful Fort went out of their way to make sure any issues with the warranty company were resolved. Carl was great all through the process from choosing the car, purchase and aftercare - he also seems like a really nice bloke!
Dear reviewer Thank you for leaving a review for Carl, may I ask which one was it though as we have two - the easy way of identifying is did he have a full head of hair or not? I am happy to see that he has helped you with any issues with the warranty company, but if you do need anything else whatsoever, please do get in touch with us and we will be happy to help. The Fort Used Car Centre

No need to reply, aware it was the full of hair Carl Tompson. lol
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I purchased a car from Fort car used centre and received excellent outstanding customer service.and received great help from a a sales man called max I would just like to say I am very happy with the purchase and the help in finding the appropriate car for my family and I.....I am a very happy customers
Hello Thank you for leaving us a review at the weekend. Aware you have had an issue since, and I hope the workshop are dealing with you and working hard to resolve the issue. Please do contact me if you need any assistance whatsoever in regards to this, or anything else you might need. I will ensure Max is aware of your kind remarks, thank you very much. The Operations Manager Fort Used Car Centre.
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Well I have had my car for a week now and to say I'm happy would be an understatement. This was my first experience of buying my own car as I usually leave that to my husband. I initially chose a Fiesta for practical reasons which I purchased, however I fell in love with a Mini Convertible and after mulling it over and talking to my husband whom told my to follow my heart, I decided to change my mind and contacted the advisor to explain that I had changed my mind. He was a little surprised and thought I wanted a refund, he did say it was too late as the paperwork process has started on my Fiesta. My heart sank and I explained that surely there must be a cooling off period and as I had not even driven the car I should be able to change my mind. She spoke with his manager and I was told to come back into the showroom to take another look around. When I arrived he spoke to me about the possibility of not being able to change cars, I also explained that I had learnt a valuable lesson and will not pay for something in full again unless I'm sure I have the right purchase, I didn't want my money back just a different car. Although I did have to say it would have been easier if I had just paid a deposit because then I would have just walked away and gone elsewhere. Once he realised I was serious and becoming upset at the prospect of having a car I didn't really want, he spoke to his manager again and it was agreed I could change cars and have my beautiful Mini. All well that ends well , he was apologetic about my first experience of buying a car had been tinged but pleased I had the right car eventually. I collected my car a few days later and smiled all the way home
Dear Reviewer Thank you for leaving a review. I am glad that Irene was able to resolve the issue for you and ensure you left with the vehicle that you wanted too, as the last thing we would want is to see you leave disappointed. I understand at times that once the process has started, it is quite hard to pull it back, in regards to the red tape, finance etc, but am glad we have been able to pull the stops out and get the Mini for you!! If you do need any further assistance, please do let us know and we will be happy to help. The Operations Manager Fort Used Car Centre
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very pleased with the sales man and the service , had what we wanted straight in and done , I just love driving my new mini Park lane ,a very satisfied customer ,we will definitely return, Mr & Mrs Heaven
Hi, Lovely to see you in the show room recently, and we are delighted that he looked after you to our high standards. We hope you are loving the Mini, and if you need an further assistance, please do give us a call. The Fort Used Car Centre
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I went to the fort on 22nd of July and went back on the 23rd to buy my car. Carl Thompson was really helpful in finding the car that suited my needs best. I am very happy with the quality of service that I received . Although there were a few hiccups these were delt with and rectified efficiently. I would have no quarms in recommending anyone to the fort. Also the choice and price range of cars that they have is fantastic. There is something for everyone's taste and budget.
Hello Tracey Thank you for leaving Car T a lovely review, and we are happy to see that the hiccups were resolved satisfactory for you. If you do need any further assistance, please do get in touch. The Fort Used Car Centre.
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Our second car from here. The service from the staff was friendly, helpful and sincere. A good range of cars and a variety of price ranges for everyone's budget.
Hello Mrs & Mrs Stone Thank you for leaving us a review, and we hope the journey home was an enjoyable one!!. It is always good to see returning customers, and we hope to be able to help you again in the future when required. Please do let us know if we can be of help with anything else. The Fort Used Car Centre.
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Very pleased. The car is first class. The salesman was very professional in his approach, he listened to what I wanted, and then advised me and talked me through my choices in a way that made me feel confident and at ease with the whole deal. The minor concerns with the car were rectified without hesitation, and left me feeling very satisfied from start to finish. I would most definitely recommend fort used cars and will hopefully return to him in the future, as I found him to be very helpful and honest in his approach. Many thanks.
No Comment
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EXECELLANT SALESMAN WHO LOOKED AFTER MY NEEDS,HIGHLEY RECOMMEND HIM TO OTHERS.
Hello Thank you for leaving a review, and we are delighted that he looked after your needs as expected. If you need any further assistance, please do let us know. The Fort Used Car Centre
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I bought a ford focus here last week. My husband came with me and he ended up buying an Audi convertible. The staff were very friendly. Not pushy like some showrooms we have visited. I will certainly be introducing my friends and family here.
Hello Thank you for leaving a lovely review, and I hope both yourself and your husband are enjoying your new motors - just a shame this weekend isn't convertible weather, but that can soon change. If you both need any further assistance, please do let us know. The Fort Used Car Centre.
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We went to look at a Vauxhall Tigra on Monday, that we had seen on the website and was greeted by a very pleasant and helpful salesman. He had the time to spend with us and chat about the car while we had a good look around it. He explained that the car would be checked over and any issues would be dealt with. We was offered a good price for our car in p/x and decided to go ahead and buy the car. On collecting our new Tigra on Thursday, we was dealt with by the same salesman, who again was very friendly and made us a coffee while we went over the paperwork. Excellent service by our salesman, really happy with the overall experience. We have only had our car for a couple of days but we are really happy with our new purchase:)
Hello Mr Sutcliffe Thank you for leaving our Max such a lovely review, it does mean a lot to the team when they get positive reviews, as it shows that we are looking after our customers as they deserve too. If you do need us for any further assistance, please do let us know. The Fort Used Car Centre
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problems fixed with car before I picked it up, can not fault fort used centre good service and friendly salesman.
Hello Reviewer. Thank you for leaving a review, and the rest of the team in general. If you need any further assistance, please give us a call. The Fort Used Car Centre.
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The staff were friendly and helpful , they couldn't do enough for us. They made the process of buying a car simple and easy.
Dear Reviewer Thank you so much for leaving a review about your time with us in the business, as these are vital to us, but also potential visitors to us, as the review community is massive! May I just ask which car you bought, the reg, or the person who looked after you - just so we can ensure the feedback gets back to the right team members. Hope to hear from you soon, and if you require any further assistance whatsoever, please do let us know. The Fort Used Car Centre.

Thank you Mr Pallet
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Bought my new car peugeot 206 gt from fort used cars and was very happy with the service all the staff were very helpful and delivered a great standard of customer service they was very friendly and helped me in every possible way to choose the best car for me. I was very surprised in how ssmooth the transaction was and how fast I was able to drive away. Very happy with my new vehicle in every way it is fantastic and could not of wished for a better car for me and family. I would definitely recommend this company to all my family and friends as I strongly believe it is the best car dealership I have ever been to with regards to the service you are delivered and all the range of fantastic cars you can choose from and the superb value for money. I could not thank him enough for all his help and all the team at fort used cars for my new car I love it thank you again. Kind regards
Hello Thank you for leaving such a detailed review for the dealership, and also the review community - it means a lot to us to have positive feedback, so thank you. Also the kind words about the Sales Exec, I am glad he looked after you as expected and to the level of customer service we expect all our customers to receive. If you do need any further assistance, please do let us know. The Fort Used Car Centre.
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I went to the Fort used car centre after seeing the specific 4x4 for sale, I was greeted by a young smart salesman who asked was there anything I liked, from the very start he was polite courteous and understood precisely what I required and how important the selection had to be. I was kept updated on the progress of my new vehicle from the start, the part exchange offered for my vehicles was an acceptable offer and valued correctly. The transfer of vehicles and registration plates was also carried out without fuss and in a professional manor. The warranty offered I believe is of great value especially for this size of 4x4. Throughout the whole process the young salesman made my wife and I extremely comfortable and relaxed. I would defiantly recommend the fort used car centre to any of my close friends and family.
Dear Reviewer, Thank you for leaving us such a detailed review, as no doubt, they are vital for us as a business, but also our perspective customers who are looking for reassurance, so thank you. May I ask, which actual vehicle did you purchase, or the name of the Sales Exec who looked after you while with us in the dealership - just so I can ensure your lovely remarks get back to the relevant people concerned? Hope to hear from you soon. The Fort Used Car Centre.
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On Sunday I brought a bmw 116 from the fort used car centre and was dealt with by a salesman from start to finish he did everything in a professional manner and I believe he is a credit to the showroom and the car sales industry he also did me a fantastic deal on the car and went above and beyond to help. He even stayed later than his work hours so I could pick up the car as I work quite late. I Would recommend this car dealership to anybody and I can imagine myself going back there again. All I have to say is thank you for your excellent customer service !
Hello Reviewer thank you for leaving a lovely review, as we are delighted that he looked after you while with us in the dealership. If you need any further assistance, please do let us know The Fort Used Car Centre.
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On 21st of July we bought a Peugeot 307 there. Both service and car are very good. The person who was our seller was very helpful. Additionally we receved financing despite the fact that we have short credit history. After we collected the car we found a minor issue. Immediately we were directed to a professional garage and the car was sorted out free of charge. In general our experience is very positive and we strongly recomend this center! Marcin.
Hello Thank you for taking the time to leave a review, it is always appreciated within the business. Glad the issue got resolved swiftly for you, and that all is fine. If you do need any further assistance, please do give us a call as we will be happy to assist. The Fort Used Car Centre
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Both my partner and i recently bought a car from Fort Used Car Center. He was a very helpful and knowledgeable sales man who really helped us decide which cars would suit our requirements.
Hello Thank you for the review, and I hope the drive home with the roof down was lovely lol. If you or your partner need any assistance, please do give us a call. The Fort Used Car Centre
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Customer service was excellent my car was tailored to suit me, they even spent the time getting the best insurance for me. My car that I brought was an Audi line cabriolet 2l TDI, very nice, just the right price. Just one thing " there was a stone chip on the wind screen you could hardly see it, but I'm sure they I'll do some thing about it. Very good cars, I'm not one to buy carsfrom independent car dealer but these are good, thank you Fort used car dealer. From Mr Anthony Maragh.
Hi, Thank you for taking the time to leave us a review, it is always reassuring to see such good reviews about our team, and the way we look after our customers while with us in the dealership. If you need any assistance, please do give us a call. The Fort Used Car Centre.
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We went to Fort Used Car Centre just to have a look at one of the cars we've seen on the website, and we ended up deciding to buy it. The staff were very polite and very helpful, After we picked the car up it come up that the air conditioning weren't work as it shoud have, so we called the dealer, they arranged an appointment for us and the ac got fixed. We're very happy with our new car.
Hello Reviewer Thank you for leaving us a review, and I am also glad the Air-con got sorted for you as requested. Which actual car did you purchase, or who was looking after you while with us in the dealership, just so we can ensure the feedback gets fed back to the correct team members? Hope to hear from you soon. The Fort Used Car Centre
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Bought a Fiat Punto on the 18th July, had it for a week and has been perfect. Got a great deal and the advisor was very helpful and was always doing everything he possibly could to help, great car and very friendly and helpful service. Would highly recommend. Ryan Kiernan
Hello Thank you for leaving a review, it is always very appreciative that we get reviews from our customers, and that the rest of the review community can see what we are trying to achieve as a business. If you do need any further assistance, please do let us know. The Fort Used Car Centre.
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Salesman was great and not too forceful which made buying a pleasurable experience. Good value for my P/X and everything went smoothly.
Hello Reviewer Thank you for leaving us a review. May I ask which car you bought, or who looked after you in the dealership, just so we can ensure your feedback gets back to the right team members. Hope to hear from you soon. The Fort Used Car Centre

Elvocc1's Response to Elvocc1's Review; I purchased a BMW 645 CI. Collected it last Wednesday

Thank you Mr Baker.
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We bought an audi A4 convertible from here just a few weeks ago and what an amazing none pushy salesman approached us his name is albi was very polite & explained everything he knew about the car.we are very happy and highly recommend you to buy a car here excellent smart well presented staff as just ask for albi a very well smart young man well presented & honest with customers . i would like to award him every star there is & should be salesman of the year i would recommend him, i am a saleswoman & know what i see a credit &an outstanting young man to fort used car centre .BEST EVER :-) A million thanks to Albi from Bev &ivor :-) :-) O:-) O:-)
Hello Ivor & Bev Thank you so much for placing such a lovely review for the business, but also notably for our Albi too. I did have to ask how much he paid you, but in all seriousness, it is good to see such a glowing review for our staff, so we thank you deeply. If you do need anything at all, please do not hesitate to let us know, and with that I wish you both a lovely weekend ahead. The Operations Manager Fort Used Car Centre.
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The advisor was really helpful, he answered all my questions and was professional all the time.
Dear Reviewer Thank you for your review!! May I ask what car you purchased, reg, or date it was, just so we can ensure your comments get passed back to the relevant team? Thank you and I look forward to hearing from you soon. The Fort Used Car Centre

Iarabii's reply to Fortusedcarcentre's Comment; I had purchased a Dodge Nitro (BJ58JYL) on the 19th of July.

Thank you Sir, hoping you have a lovely weekend ahead.
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I bought a Renault megane (BF09) at the start of this month. This is my third car in a row from Fort used car centre and I went back to them this time knowing my previous cars were all good quality with very few issues. The only reason I have put 4 stars is because I have always had some complications when waiting to receive my new vehicles and have never received a vehicle on the day stated or planned. Other then this I cannot complain, I love my new car it drives really well and perfect for my new family/child needs.
Hello Miss Mathews Thank you for leaving us a review, and we hope you are enjoying the Megane. Apologies for the delay in the hand over date, we just want to ensure the car is as promised, and some times there can be a small delay - we just want to ensure your satisfaction. Apologies none the less. If you need any further assistance, please do not hesitate to let us know. The Fort Used Car Centre
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I think the service was excellent I had to come back a few times with the car due to a few knocking noises on the car but I was sorted out straight away and I would recommend to anyone I will be recommending the fort used car centre to all my army lads if they want to purchase a car. All the staff are very friendly and I will be coming back in the future when I want to upgrade to a new car. Army boy.
Hello Mr Jones Thank you for taking the time to leave us a review, and also for the review community on our business - we massively appreciate it. Glad to see all the issues got resolved for you, as we do want to ensure that the customer is satisfied when leaving us. If you do need any further assistance, please do let us know. The Fort Used Car Centre
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FortAuto and in particular Albi Ajeti have been excellent at sorting out a few lumps and bumps along the way to my purchase of the Focus. It was not always easy to get hold of me so in respect of this I have to say, Albi has been very patient and understanding due to the consultancy nature of my work. A good all round service. I have had carfor 2 days now and apart from a few creeks from standing a while, it is excellent. Cheer Fort Cheers Albi
Hello Mr Smalling Thank you for letting us and the review community know your positive feedback about your time with us in the dealership - it means a lot! If there is anything else you need, please do not hesitate to call us, as we are always here to help. Wishing you a lovely weekend ahead The Fort Used Car Centre
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Fort Used Car Centre were brilliant in the sale of our new Astra. The customer service is outstanding, initially left to our own devices when walking around the showroom, not hassled at all. When we did require advice the saleman we dealt with was great. Very informative, he dealt with us face to face and then over the phone too. The purchase of our car was so smooth and straightforward, it was great. Hence to say we are really pleased with our car, the service that was provided and the overall way in which we were dealt with from the time we walked in to the time we drove out was outstanding. We have and will continue to recommend Fort Used Care Centre.
Dear Reviewer Thank you for leaving a review for Max, and the rest of the team, We are working hard to ensure the customer experience is a good one while with us in the dealership. It is important to us that you have complete customer satisfaction while with us, and if you do need anything else from us, please do let us know. The Fort Used Car Centre
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We are over the moon with our purchase from the Fort Used Car Centre. Mark and the rest of his staff really know how to make you feel like a valued and important customer even though it was our first purchase from them. Their service does not stop once you have driven away from the forecourt and we were particularly impressed with the efficient and prompt nature in which they dealt our after sales queries. We will certainly be buying another car from the Fort Used Car Centre in the future.
Hello Mr Dennison Many thanks for taking the time to leave us a review, and that of our potential future customers - it means a lot to us, thank you. If you require any further assistance, please do let us know, as we will be happy to help. The Fort Used Car Centre.
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I bought a BMW from Fort Cars. I had excellent customer service and was offered extras on the sale of the car. The staff were pleasant and easy to approach. The customer service was very quick and efficient. The only thing i was not happy about was that i was told the car will b in perfect condition for the time i would come to pick it up. I was disappointed about the fact that the car was not cleaned properly, there was a fault in one of the speakers. I was told it would be topped up with petrol ready for me to drive away but that was not the case. Other than that i was gappy with my new car and i would recommend Fort Cars to my friends.
Dear Reviewer Thank you for leaving us a review, and the feed back about the car is invaluable to us. Can I just ask the registration of the car you have purchased, or the sales person / date you dealt with please - this way I can look into your concerns and put measures in place to ensure they do not occur again. In the mean time, if there is anything else I can help with, please do let me know. Hope to hear from you soon. The Operations Manager Fort Used Car Centre.
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The salesman couldn't have been more helpful with the queries we had with the carand finance options. We had an query with the child car seat arrangement and the salesman gave us straight answers and practical advice without glossing over the potential problem. We were given time to make our own decisions without any pressure to buy. The car was handed over clean and in great condition and no problems to date! We will definitely consider Fort for future purchases.
Hello Mr Bond Thank you for taking the time to leave Carl a review, it is much appreciated. Glad to see that you was allowed the relevant time to make your mind up, as these sort of things take time, and we respect that with all of our customers. If you need any assistance, please do let us know and we will be happy to help. The Fort Used Car Centre
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I was very impressed with the service at fort auto this is the second car I have purchased from here and have never had any issues ... any problems with the car where resolved immediately and the staff where very helpful towards getting the car I wanted at the price I could afford ... would definitely recommend
Hello Reviewer Many thanks for your kind words - can I just ask some details from you, (name, car, reg etc) just so I can ensure that the feedback gets back to the relevant team members? Hope to hear from you soon, and if we can be of any more assistance please do let us know. The Fort Used Car Centre

Hello, please ignore last, I didn't see the Reg in the status - sorry, and thank you again Mr Turner. The Fort Used Car Centre
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Me and my partener visited fort after finding an excellent web site and delt with a man, his customer service was fantastic, he new what he was talking about and answered all of our quetions efficiently. The car had a problem with a roof leak which due to good weather we didnt find out until we had the car nearly a week. We reported the problem to this person and the company and the problem was sorted immediately with sincere apologies, once again fantastic customer service. Would highly recomend fort and there team. We are very happy with our car.
Dear Reviewer Thank you for the time in leaving us a review, and we are happy that all the work was completed as previously discussed with you. Any problems with the roof once it rains, please do let us know, although we are confident the issue has now been resolved. If we can be of any more assistance, please do let us know. The Fort Used Car Centre
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After a spur of the moment decision to look for a 4x4 I was welcomed by a friendly member of staff, who was extremely pleasant. He helped me in every way possible and Helped with every aspect of the purchase of my new 4x4.All the members were friendly and had nice smiles on their faces. We were spoilt for choice with the amount of different 4x4's that was on sale never mind all of the fantastic other cars. There was a huge range of cars to cater for everyone's budget, however big or small. I would highly recommend the fort used car centre. Many thanks once again.
I forgot to mention I bought a Nissan Pathfinder 2009. Immaculate. Many thanks Mrs Young

Hi, Thank you for leaving a review, and we are delighted that you are loving the Pathfinder!! If there is anything else we can do to assist, please do give us a call. The Fort Used Car Centre
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buying my new car at fort i found to be stress free and an allround pleasent experience. staff were helpfull and obliaging
Dear Reviewer Thank you so much for leaving us a review. Can I just ask which car you bought (Reg, make or date), so we can be sure to let the Sales Team know your remarks? Hope to hear from you soon, and if we can be of any more assistance, please do let us know. The Fort Used Car Centre
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The customer service was excellent from the start. I came with the intention of looking at a specific car. They were extremely amiable. I had a couple of issues with the vehicle and they ensured that these were sorted. The person that I dealt with couldn't do enough to help me. The car was ready for me to drive away a couple of days later. I am so happy with my new car and would recommend Fort used car centre to anyone.
Dear Reviewer Many thanks for taking the time to leave us a review, can I just ask which car you bought (Reg, make or date), just so I can ensure your kind remarks make it back to the correct Sales team members? If at all, you need any further assistance, please do not hesitate to give us a call. Look forward to hearing from you soon. The Fort Used Car Centre

I purchased the white audi TT. Thank you for your reply.

Hello And thanks for your swift reply. Did you part exchange your old vehicle, just that we have sold a number of TT's recently? Or the registration of the TT? Many thanks.
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05.07.14 VW Touran - Our experience began last Saturday, it was very good. The gentleman who helped us was helpful and approachable. However our experience during this week has been very disappointing. My husband has called every day sometimes more than once a day to find out if our finance was in place and whether all was well for us test drive and collect today, but we kept being told that someone would call us back, but they didn't. We finally gt to speak with someone on Thursday night who just said that the finance was in place, but he was not able to go through the detail he also said the car had been through the garage. We called twice on Friday and still no one called back. We finally got to talk to a man last night who said we could go today to test drive. I called this morning to check that we could take the car today, if the test drive went well, the man said yes that they were expecting us and said the car was ready to go. We were very disappointed when we arrived to find out that it had not been in the garage and was not ready to go. They then told us that the finance was over 5 years even though we had said we wanted it over 4. We were going to walk out and look somewhere else however we were served very well by the same gentleman we saw last week and the lady who organised all the finance. In the end they saved the sale, as soon as we went back today after popping out to get something to eat, they spoke with us and took us through everything quickly.
Hello Reviewer Thank you for taking the time to leave us a review. Sincere apologies for the delays in communications between our Sales team and yourself, I will look into the reasons why this happened, and look to see how we can improve the response times in future. In the mean time, if you require any further assistance, please do let me know. The Fort Used Car Centre
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I bought a Fiat 500c from the fort used car centre. The advisor sold us the vehicle and he was very professional and answered any questions we had. The vehicle needed a couple of touch ups before collection and the were done as promised. I would buy from here again.
Hello Mr Miller Thank you for leaving us a review, we really do appreciate it - thank you. If there is anything else we can be of assistance with, please do give us a call. The Fort Used Car Centre.
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I have been buying cars from this dealer for over 20 years. No pushy sales people following you around. Tell them what you want and they will assist. I dealt with a new sales guy this time by the name of Albi, what a wonderful guy he is. He helped and never once moaned to me as I changed my mind 4 times, nothing was to much trouble, he went over and above to help me. This time we decided to buy a Volvo S80 which is a perfect car. I know most of the sales people at the Fort and i can honestly say there all great. He was brilliant doing all the figures for me, and I never felt uncomfortable in any way. Another perfect car brought combined with a perfect service. I would highly recommend The Fort Used Car Centre to anyone.
Hello Mr Francis Thank you for leaving us a review, and it is really good to see that Albi looked after you during your time with us - we will be sure to pass this back to him on your behalf. If you require any assistance, please do give us a call, and we look forward to seeing you again in the future. The Fort Used Car Centre
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My experience at the Fort Used Car Centre was very good. The sales man Carl Chapman was excellent to deal with and dealt with all my questions. The vehicle was ready at the agreed date and time, this was brilliant. I had looked around at quite a few dealerships without purchasing but found Carl' approach better than a lot, He left me to take my time when i needed it, this probably helped me make my decision. Carl deserves a pat on his back from his boss (will this happen).
Hello Mr Cowley Thank you for leaving our Carl a review - it is always good to hear positive feedback about the team, If you do require anything else from us, please do not hesitate to give us a call. The Fort Used Car Centre PS - I will personally go and give Carl a pat on his back!!
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On Friday i purchased a vauxhall vivaro 2900cdti. This is not what we originally look for, but thanks to the professional sales man he listened to our needs and what we required from a vehicle. He then recommended us looking at the Vauxhall Vivaro, it met all our needs and more. There were a couple of little things that i noticed and the sales man said he would sort them for us before we collected it. As promised when we went to collect the problems had been sorted as promised. We got it for a good price and are now using it. Could not be happier. A BIG thank you to the sales man.
Dear Reviewer Thank you for leaving Carl a lovely review, it means a lot to us to hear such positive feedback on the team, so again, thank you!! If you require any assistance at all, please do give us a call and we will be happy to help The Fort Used Car Centre
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Bought car on Friday, red Renault Megane(WE CAN) lovely vehicle. Dealt with an advisor very nice and did us good deal on our diesel vauxhall Astra(Y Reg). The Only hold up was trying to get same day payment to go through but not their fault, they were very patient. Was offered lots of drinks on day when looking and on collection day
Hello Reviewer Thank you for leaving a lovely review, and we hope you are enjoying the Megane. Apologies for the small delay with the payment system, glad we kept you well and truly hydrated lol. If you need any further assistance, please do give us a call. The Fort Used Car Centre
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I haven't bought a car from a dealer in years but if I'd have know how easy it was I'd have gone to the Fort Used Car Centre years ago! No hard sell, friendly staff and brilliantly organised. The car is a dream that I've waited for, everything was organised for me exactly when they said it would be. The sales team organised finance for me that suited my budget and was hassle free. I will be coming back for my next car - if I ever get tired of the one I've got! Thank you Fort.
Dear Reviewer Thank you for taking the time to leave us a glowing review, we appreciate all feedback, but to get such a good review is what we strive for - customer satisfaction! Can you advise which actual car you bought please, either the make or registration just so we can feed back the review to the relevant team that has looked after you? We hope to hear from you soon. The Fort Used Car Centre
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L brought an audi a3 sline very happy with it the sales man who helped me was fantastic very help full and under standing as I took me a long time to choose the right car for me and my wife nothing was to much trouble for him he made me feel welcome and at ease I must have been a night mare customer but he was all ways there to help if I was his boss I would give him a pay rise he is a credit to the company thanks the car is brill
Dear Reviewer Thank you for the review and we are delighted that you are loving the A3. We will ensure that Albi is made aware of your kind remarks, thank you. If you need any further assistance, please do give us a call as we will be happy to help. The Fort Used Car Centre.
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I purchased Ford S-Max from fort used car last week, the sale man and the management were very helpful. Costumer service was brilliant and I got a great deal. The car purchased is being excellent and will always recommend it to anyone.
Dear Reviewer We are delighted that you are enjoying the S-Max, and glad we were able to help on the day you came to the dealership. If there is anything else you need, please do give us a call. Many thanks Fort Used Car Centre
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We received a friendly and reasonably efficient service from Fort. The car took longer than planned to be ready to collect because of a couple of faults which to be fair were picked up by Fort before we collected the car and they wanted to put right and test before we collected. The main delay due to backorder of parts from the dealer. Salesman and service manager were both really good. Only complaint is that it was difficult at times to get hold of the person you wanted on the phone. However we went away with a car we are very happy with and feel that we have dealt with an honorable company.
Dear JamMaker Thank you for taking the time to leave some feedback for us, as always, we really appreciate you doing this. Sorry to hear at times you struggled to get hold of the person you was after, we are extremely busy at the moment, so I can only say sorry - but will look into this for you to see where we can make changes to improve this part of our service. As you are aware, we would only delay the handover if parts were required, as we would not want a car going out, only for it to come back with an issue. we hope you understand the reasons for this. If you do require any other assistance, please do give us a call to discuss. Wishing you a lovely weekend ahead. The Fort Used Car Centre
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Very pleased with the service I received. Salesmen very thorough and helpful with explaining the details of the car. Would buy from them again
Dear Reviewer Many thanks for your review, delighted we have looked after you during your time with us. Can you let me know which vehicle you purchased, either the make and Reg, or the sales person who you dealt with, just so I can ensure that your review gets fed back to the relevant team. Thank you, and I look forward to hearing from you soon. The Fort Used Car Centre
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I am not happy with my treatment.Cannot get anyone in management to contact me always put back to the salesman. not good enough can someone from management please contact me.Not happy at all with this garage.
Dear Reviewer Let me introduce myself, I am the Operations Manager for the business and I am on hand to help all of our customers. Can I please have some details on who you are, what the issue is or who you have been dealing with so I can then contact you directly. All requests to speak with a manager are actioned when requested, as I deal with all requests myself, so am unhappy you feel this way and want to put things right with you, as I know that all requests have been actioned by myself. Please do get in touch with us and ask for the Operations Manager so I can look to see what I can do to help you. I look forward to hearing from you soon; The Operations Manager Fort Used Car Centre.

Dear Reviewer If you can contact me, I am back in the office tomorrow from 9am as I will soon be leaving for the day. Hope to hear from you soon. The Operations Manager Fort Used Car Centre

Dear Reviewer I am still awaiting to make contact with you as requested. Please do give us a call and ask to speak to the Operations Manager, as I am in the office until 5pm this evening. I look forward to hearing from you soon and resolving the issues you may have. Thank you The Operations Manager The Fort Used Car Centre

Dear Reviewer We still have not had contact from you, although I have advised that I am here to help you? Please do call our reception and ask to speak to the Operations Manager, or leave a message and I will happily call you back. We always ensure to reply to all reviews, and return calls when requested or promised, so I look forward to hearing from you soon. The Operations Manager Fort Used Car Centre
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ie mazda 5 rv08vvj carl wos spot on with every thing he did pass on my thanks to him and when it needed replacement parts he wos on the case thanks mate steve miles
Hello Mr Miles thank you for taking the time to leave us a review, as we are delighted that Carl looked after you while with us at the dealership. If you need any assistance from us, please do give us a call. The Fort Used Car Centre
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From the start of my request for details on the VW Toureg I purchased, efficiency, clarity and openess were what this dealer delivered. We were greeted well by all of the staff but our key contact came through as A ++++++ his total commitment to delivering what was agreed during our initial negotiations was one seldom seen within the industry. There was no pressure selling they just want you to be happy with your purchase from them, but with the quality of the cars held by the dealership it would be difficult to be other than happy!!! You can tell they select the cars to be first class for onward sale to their customers The purchase went very smoothly, the handover was efficient and I would certianly recommend doing business with them.
Hello Thank you so much for leaving a lovely review, and the rest of the team. It is really encouraging to see that you have been looked after in such high regard, so we are delighted to know that you are happy. Please do not hesitate to call us if you require anything further. The Fort Used Car Centre

Kosmicolt's reply to Fortusedcarcentre's Comment; Hi, The reveiw was well deserved, they were most helpful and it was good to know that the business owner was as helpful which is probably why there are such great staff working within the business! Thanks again

Thank you for the feed back as it is vital to us as a business. Thank you again for taking the time to leave us a review and we look forward to seeing you again in the future. The Fort Used Car Centre
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I got my car from here glad I did as thay Wos berry helpfully and made sure I had the the car I wanted and got the car in my time scale I am berry happy and would tell people to go there
Dear Reviewer We are delighted to see you had an enjoyable experience with us during your time in the dealership. Who did you deal with, or what car did you purchase, just so we can feed back your comments to the relevant team members? Hope to hear from you soon The Fort Used Car Centre
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I brought a car last year but due to ill health I needed a different type of car as it was getting hard to get in out of my current car. The fort used car centre were happy to take the old car back and I was able to choose another one with money on top! The sales man I be dealt with dealt with the original sale and the recent exchange. I ve found him to be approachable, polite and a very nice man. I would be confident if I had any problems with my car I could take back and he would be happy to help me.
Hello Thank you for leaving a review, we will be sure to let him know your kind remarks. It is always good to see a returning customer, so again, thank you for thinking of us when wanting to change your car again. Please be sure to contact us if you require any further assistance. The Fort Used Car Centre.
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i purchased a Mercedes CLK back in April 2014 and i must say it was a stress free process. the sales representative from Fort was attentive, diigent and consistant. a good after-care service followed after the transaction. i would most likely go back to the Fort when i plan on changing the car as they have a wide range of vehicles.
Dear Reviewer Many thanks for leaving us a review this past weekend!! We do look forward to seeing you again in the future, and if you have any other matters to discuss, please do call us as we will be happy to help. The Fort Used Car Centre
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Earlier this month I picked up my new car from Fort, the service that I received was fantastic. The staff weren't pushy (like a lot of car dealers these days) but friendly and knowledgeable. The car runs fantastically well, I can not fault my trip to Fort. Thanks to all the staff, Jim Crisp
Good morning Jim Many thanks for taking the time to leave us a review. Cracking feedback for the team, and we will ensure they are advised of your lovely remarks!! If you need any further assistance, please do let us know. The Fort Used Car Centre
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Earlier this month I picked up my new car from Fort, the service that I received was fantastic. The staff weren't pushy (like a lot of car dealers these days) but friendly and knowledgeable. The car runs fantastically well, I can not fault my trip to Fort. Thanks to all the staff, Jim Crisp
Good morning Jim Many thanks for taking the time to leave us a review. Cracking feedback for the team, and we will ensure they are advised of your lovely remarks!! If you need any further assistance, please do let us know. The Fort Used Car Centre
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Recently traded my car in to get a new car for my wife. The sales staff were very helpful and at no time were pushy and we didn't feel that we were being sold to. We got treated well and the guy who sorted our deal was very pleasant to deal with. My wife loves her new car !
Hello Thank you for leaving a review, and we hope your wife is enjoying her new car!! If you need any further assistance, please do give us a call. The Fort Used Car Centre
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The car is amazing faultless,looks brand new. I love it, I'm speechless its a fabulous! I've recommended this car and company to a friend.
Dear Reviewer Thank you so much for such a lovely header and review - we really do appreciate that you have taken the time to leave this for us!! Which car did you purchase from us, Registration, or Sales team member did you deal with, just so we can identify who has dealt with you to pass the review back too? Hope to hear from you soon. The Fort Used Car Centre
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We were in the market for a new car and went to the fore and was impressed from the word go the stock was great and the staff were very helpful we dealt with an adviosor who was very good he did not push and gave us all the time to look we did chose a car but it turned out to be sold the same day but fort to the rescue they fond us the perfect car out new 11 plate insignia and we are over the moon top sales staff and stock and not the normal type of cars the we see were the cars have been to the moon and back at silly prices we would reccomend this company with out a blink of a eye thanks to him and all the team it was a dream working with you from all the smith family
Hi, Thank you for leaving us a review, I will ensure that he is advised of your lovely remarks. We hope everything is going well, and if you need any further assistance, please do call us. The Fort Used Car Centre
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I was looking for a bigger car as my convertible was too small for my growing family. I got really good service and was shown a few models and I decided on a megane which feels so smooth, I love it! I would definitely recommend to anyone looking for a car
Hello Mr Addis thank you for leaving us a review for Carl T, I will ensure he gets the positive feedback from you. How are things with the car, all ok? If you need any further assistance, please do let us know The Fort Used Car Centre
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very happy with my purchase at present and the service i recieved from the sales personell
Dear Reviewer Many thanks for taking the time to leave our Carl a review about your time with us, we always appreciate feedback. If you need any assistance, please do give us a call. The Fort Used Car Centre
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I needed specific specifications for my new car due to health reasons. I had spent a lot of time at different garages getting nowhere! I went to the used car centre and I have to say that I could not have imagined being treated so well and feeling that someone understood my needs. I have bought a lovely car (at a lovely price) which met all my requirements. I would recommend them to anyone who does not want to spend hours and days looking and travelling round when they have everything you need under one roof.
Hello Lovely to meet you yesterday. Thank you for taking the time to leave a review. If you need any assistance at all, please do let us know. The Fort Used Car Centre
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The good.. Excellent choice of cars and a pleasant buying experience. The person in Sales was very patient and relaxed. The bad.. the car was ostensibly not ready on the agreed date with several small issues not completed. Overall.. my personal feelings are that although its a trial to get a call back from your sales guy at times.. the mechanics obviously have a different idea to what constitutes a completed 'to do' list. I feel that overall Fort Auto worked with me to give me an oustanding car, amicable recompense for the delay and are honestly improving their back room issues. Thank you! Mark M.
Hello Mark 1st, let me say thank you for taking the time to leave us a review, it is always appreciated. It is great to hear that you had an enjoyable buying process with us, we do pride ourselves on this side of things - as we never wish to rush or pressure anyone, as taking your time is vital as a customer. Apologies that the car wasn't ready of the due date, do you have the car details so I can look a little further into this for you - just the make, and/or registration would be good enough. As always, we strive to improve in all areas of the business, and the workshop is one of those areas we are currently working on in recent months, so apart from the small delay, it is good to see positive feedback. If you need further assistance, please do call us. The Operations Manager The Fort Used Car Centre
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I was looking for a car that was cheaper on insurance, fuel, bigger in size but not too expensive! The advisor was very patient with me and found me a car that fitted the bill with a good finance package. I am very satisfied with my service and would recommend this to a friend. There were a lot of cars to choose from but he pointed out the features of each with good knowledge to ensure I chose what was best suited for me. Calls were always answered and I was kept informed of the status of my car and hen it would be ready to collect.
Dear Reviewer Many thanks for your kind words, and taking the time out of your day to leave us a review. Which actual car did you purchase, the date or reg, and/or the Sales exec that you dealt with, just so we can feedback your remarks to the team concerned? If you need any further assistance, please do let us know, and we look forward to hearing back from you soon. The Fort Used Car Centre
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I am not in the habit of giving unsolicited reviews.In this case I am happy to confirm that my dealings both with the salesman and management showed the care, consideration , and flexibility of approach that that would enable me to recommend this Company to others.
Dear Reviewer Can you advise which car you bought, the Reg, or the Sales exec and date you dealt with - just so we can ensure your great remarks are fed back to the relevant team members! In the mean time, if there is anything else you require, please do give us a call. We hope to hear from you soon The Fort Used Car Centre
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Very relaxed experience with no pressure and good service.
Dear Reviewer Which car did you purchase from us, make or registration would do, or the date or Sales Exec that looked after you - just so we can identify the team involved and feedback your kind remarks? If you need anything else, please do not hesitate to call us. Looking forward to hearing from you soon The Fort Used Car Centre

Pth123's reply to Fortusedcarcentre's Comment; The car was a Ford Focus CC. And don't worry, if I do need anything else, I will be in touch.

Thank you Mr Heywood. The Fort Used Car Centre
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I would just like to comment on the excellent service I received from the advisor at the fort used car centre when purchasing my Renault scenic.at no time did I feel any pressure to buy the car and any requests were met with positive replies.
Hello Thank you for taking the time to leave a lovely review, we are delighted that the service you received when in the dealership matched your expectations. If you need any further assistance, please do get in touch with us. The Fort Used Car Centre
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i went in not knowing what i was looking for however i was assisted by an advisor who was very helpful and also advised when it came to the cars other expenses in the end after 2 days of looking and researching the selected few he helped me get the right deal for a seat leon 04 plate and was very satisfied with the car and how clean the interior and exterior was when i drove away.
Hello Much appreciated for taking the time to leave us a review. Great to see when you received the car, high standards as expected were fully met, which I will ensure the relevant teams are advised. If there is any further assistance required, please do let us know, and we look forward to speaking with you again soon. The Fort Used Car Centre
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Whereas I, like any normal person loves new 'toys', I dislike the whole process of having to search for/find and then trust that you've made the correct decision when purchasing a 'new' car. However, this time round it was so easy (after I eventually found the car I was looking for on-line). From the word go I was impressed with Fort Used Car Centre - from the amount of stock they held onsite, the fact that they were dropping a massive £1000 off the asking prices of all stock that day and that they were generous to me with the PX of my car. But most importantly the salesman (SF) with whom I dealt with. Not pushy but attentive, listened to what I wanted, got done what I wanted done and ensured that I came away happy with what I set out for and not what he wanted me to leave with. I picked up my new car yesterday (Friday 6th and am thrilled with it), it was newly MOT'd and taxed and very ready to go. Thank you
Hello Reviewer Thank you for leaving a lovely review, and what good timing to take advantage of the £1000 off deal!! Glad you are enjoying the car, and that everything was covered as you expected during your time with us. Please do give us a call if you need any further assistance The Fort Used Car Centre
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I was looking for a car and popped in to the forte and was very pleased with the quality and choice on offer we were dealt with by an advisor who was very helpful he gave us all the advice we needed and all the time we wanted to pick a car but i took that much time the car sold to some one else but they were fantastic they went out a found me a new insignia and a better one and two years younger so i diddent have to look any more so from ricky and the rest of the family thank you all for making finding a new car for my family easy and will be happy to reccomend you to any body and would use you again
Hello Ricky Thanks for leaving us a review on this site, as well as our own FB page - we hope you liked the pictures of the handover day and have tagged yourself for you all your friends and family to see!! If you need any further assistance from the team, please do not hesitate to give us a call. The Fort Used Car Centre
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I just bought a car from a fort used car company Birmingham. It was really a good experience. .spoke to a lovely man and he was really helpful ...what a fantastic man...they got loads of good quality cars and in a good price..I will definitely recommend a friend ..just wana say thanks to all the staffs especially the person I spoke to for looking after me ...thanks
Dear Reviewer thank you so much for leaving such a lovely review, as we are over the moon that you felt this way and that you was well looked after while with us. Can I just ask which car did you purchase, or date and Sales Executive that dealt with you - just so I can ensure your lovely remarks get back to them ok? Hope to hear from you soon The Fort Used Car Centre

No need to worry sir, we are aware who dealt with you. The Fort Used Car Centre
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Just picked up my new car, fab service, salesman very helpful spent loads of time with us before we committed to buying, cheers. Will recommend to friends. Perfect place to go has cars of all shapes and sizes and costs. Karen Denne. There wasn't anything we didn't like, we we're not pressurised into buying so looking for something we didn't want.
Hello, Thank you for leaving a review, he is delighted with your kind remarks, while are pleased to see that he has looked after you as you expect. Fantastic. If you need any further assistance, please do give us a call, and wishing you a lovely weekend ahead. The Fort Used Car Centre.
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I found the salesman I personally dealt with to be extremely professional. I knew what I wanted so to be fair we was halfway there but all the same my salesman, Albi put together a great deal I was given fair money on my vehicle I was putting into the px and the finance arrangement was well delivered. Overall I have to say I'm very impressed and have already recommended this business
Hello Thank you for taking the time to leave a review, and it is good to see that you was happy with the entire sales process, including the finance options and how they were presented to you. If you do need any further assistance, please do give us a call. The Fort Used Car Centre
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We were clearly listened to regarding our requirements. Everyone around the premises were very friendly. Sales person very professional. Went back day after purchase mistakeningly thinking there was a problem with the locking mechanism. Not made to feel foolish and if there had been a fault felt confident that it would have been put right. Admittedl I was asked if I needed someone to explain the controls but this was an unusual feature so would have been helpful to have had this pointed out. Only tiny negative consideration was that the person who had been dealing with us did ask someone else to finalise things when car was collected as he was busy with another customer. Really enjoying driving, especially down the motorway and looking forward to taking it on its first camping trip.
Dear Reviewer First thing's first - thank you so much for a lovely review!! It is always good to see a review showing our professionalism and friendly approach with all our customers. Which vehicle was it that you was having problems with, just so we can identify which one it was. These things can occur, and with such a high a varied number of vehicles in stock from all brands - but with your feedback, we can look at putting a process in place to ensure we cover this in the future!! So if you could let me know which car and date it was that would be great. Hope to hear from you soon The Fort Used Car Centre
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Very nice car, overall good experience. The salesman was very pleasant and helpful. All staff were very polite and friendly. Would definitely recommend to a friend and return again. Love the fish!!! - R Hobbins
Hello Thank you for leaving us a review, and we are happy you liked the fish (some of them are quite big now and been with us since we opened - 16yrs ago). Glad you are happy with everything, but if there is anything else you may need, please do give us a call. The Fort Used Car Centre
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Carl was the person that sold us the car he knows what he is talking about when it comes to cars that's how he found my wife exactly what she wanted!!
Hello and thank you for placing a review for us. We are delighted that your wife found the car she was after, and that Carl was able to help in every way. Just a quick question, which Carl was it that helped you, just so we can pass back your kind remarks to the correct team - we have two Carls you see (one with hair and one without as they are known lol). Hope to hear from you soon, and please do let us know if we can be of any assistance in the future for you. The Fort Used Car Centre.
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Very good company, the advisor was an absolute dream to do business with. Have never sold a car before and didn't know where to start but they made it so easy that i ended up buying one from them. Very happy with my purchase and I would highly recommend them to anyone.
Hi, Thank you for leaving a review, we are delighted that you loved dealing with him, and that the Part Exchange went through easily for you. If you need anything else, please do not hesitate to call us. The Fort Used Car Centre
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Ordered a car from them and picked it up the next day after it had been through it's MOT. After driving less than 10 miles, the car lost power and the oil light came on. I checked the oil and it was bone dry. Went back to the fort and they collected the car. After several calls and no answers as everybody was busy or couldn't be found I went to the showroom and waited around for somebody to be bothered to talk to me. They blamed the clutch and said "I saw them drain the old oil" they just clearly didn't replace it! They then said choose another car which I did. When ringing up to see if it had gone through they then said they might repair the original car and they'd let me know what they was going to do. I heard nothing again so I had to chase them but still there was nobody to talk to. Granted it wasn't an expensive car but even when I collected it, it wasn't cleaned inside and there was a cigarette nub in the ashtray. I've now cancelled my order and I wouldn't recommend them to anybody!!
Dear Mr Booton Firstly, let me introduce myself, I am the Operations Manager for the business. I would like to apologise for the lack of communications on our behalf, as we should be keeping in touch with the developments as they occur, or even if not, regular contact is a must. We will be looking deeply into the matter, and how the faults on the vehicle occurred, and also how the car when going through the valet process, missed the ashtray. Regardless of the price of the vehicle for sale, every car should leave the show room running as expected, and with a very high level of cleanliness to match. I can only profusely apologise that on this occasion this has slipped through our processes set up in place. If you wish to discuss further, I would be happy take your call, and again, on behalf of the business, please do accept our sincere apologies that we have not lived up to our high standards with you. The Operations Manager Fort Used Car Centre
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Purchased this car remotely based solely on Fort staff description and have to say the car was exactly as described and so much more too. Can highly recommend and they delivered the car to Scotland absolutely nothing was a problem for this company
Hello Peter, Thank you for taking the time to leave us a review, and we hope the car made it's way to you in Scotland with our driver. If you do need anything else, please do give us a call. The Fort Used Car Centre
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As a returning customer i was treated with the proffesionalism i have come to expect from this business. Never pushy and very accomodating of my ever changing requirements. I never feel pressured when i visit here and love the welcoming atmosphere. From the extra little touches like the free drinks and magazines to the space for the kids to play while i browse, overall it makes a potentially stressful experience quite pleasurable. I am completely happy with my car and feel confident that i was given impartial informed advice to help me make the best choice for me. I hope to have a long relationship with my recent purchase but will definately be back once i am ready for a newer model. Keep doing what you do guys ..... by far the best in the Midlands !!!
Hello Jayne Was good to see a returning customer yet again. We hope you are loving your Mercedes and if there is anything else, please do call. We look forward to seeing you again in the future. The Fort Used Car Centre
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we went to the fort used car centre as we thought "why not nothing to lose" as we had been mucked around by other dealers and some finance companies for the last twelve months (after buying a heap from a dealer just moved to the a45 cov). This was to be one of the best decisions we have ever made, as soon as we arrived we were made to feel welcome and the staff cared more about how we were than how much we were going to spend.My wife and I could not believe how well we were treated, and after we had decided to buy a car everything was perfect the sales man sorted the finance then and there which was even better than the deal I had sorted myself by quite a lot,we then pointed out a couple of very minor things with the car and he wrote them down,we left being told that the car would be all sorted and ready on the Friday and we have just picked up our Subaru legacy estate and we were amazed that every thing was as promised and ready to drive away, I can honestly say that we would not now go anywhere else to buy a car we would not change a thing the whole process was fast efficient and a real pleasure, will be recommending fort used cars to anyone who ever asks me where I got my car ....thank you so much fort used cars .....we still can't believe how good this whole experience was .
Hello Thank you for leaving a review, and we are delighted that you choose our dealership when you was looking for your car. We do pride ourselves on how we look after our customers, and it is reassuring that as a first time customer with us, that you left satisfied and with the car you was looking for. If you do need anything else, please do give us a call. Fort Used Car Centre
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i only went in to have a look at a couple of cars and was shown around by albi who turned out to be very friendly and very helpful and i came away with a nice hyundai tuscon. albi is not like your usual car salesman as he has called me several times to check that i am still happy with the car.. i have to admit this is a top rated car sales showroom and it gets 100 percent from me for sales and after sales and the professionism of the salesman albi thank you and i will certainly come back when its time to change my car frank albrighton
Hello Mr Albrighton Thank you for leaving a review for our Albi, and it is good to see the aftersales courtesy calls are taking place to ensure you are happy even after you have driven off from the dealership. If there is anything else, please do give us a call. The Fort Used Car Centre
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I had been looking for a car for a very long time but after going to many different centres I didn't find what I was looking for. As soon as went entered the Fort Used Car Centre we were greeted by very helpful staff who were all willing to go out of their way to put the customer first. I test drove the car in a quieter place which reassured me this was the car for me. The member of staff who helped us was very helpful and didn't put us under any pressure to buy the car and made it clear he would work around what suited us in terms of picking the car up etc. I would definitely recommend.
Hello Thank you for leaving Roger a review. It is reassuring to hear first time customers having such a different experience when entering our show room for the first time. It is important that as the customer, that you have the right amount of time to think things over and not feel pressured in any way - so it is good to see this is exactly what you had. If you do need anything else, please do give us a call The Fort Used Car Centre
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I picked up my Jaguar X Type today and was welcomed by every member of staff that I spoke to no-one was ever pushy and after being very informative and helpful left it up to you to make your own mind up . This is the second car I have purchased from Fort Auto and would not hesitate to recommend them to anyone else , Thank You Fort Auto .
Hello Thank you for leaving a review. It is always reassuring to hear that the entire team looked after you upon your visit to the dealership. We hope you are loving the X type, and please do not hesitate to call us if you require any further assistance. The Fort Used Car Centre
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We started looking for a car in March and called in, we spoke to one of the friendly sales staff who discussed which car we wanted. They didnt have what we required at the time because i wanted something quite spacific. but we weren't pressured into changing out minds. We recieved a text in May saying that they had a car that we may be interested in. We went round to view it and were left to look arround it with no pressure from the sales team. it was what we were after so we agreed the price and trade in. The transaction went through well and i have been very happy with the service and would recomend the Fort used car centre to anyone as they gave us an excellent service from start to finish.
Hello Thank you for taking the time to leave a review for us. it is good to see that the whole process wasn't rushed, and that we stayed in touch and eventually advised when the car you was after became available. If you do need anything else, please do give us a call. The Fort Used Car Centre.
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I purchased a Nissan Renault Scenic 2009 1.5dCi 5d Dynamique hatchback three days ago. I am so loving this car, so far. The test drive just made up my mind. Excellent condition inside and out. My first diesel car and I'm converted. It took me two days to make up my mind and the sale staff that dealt with us was really helpful, professional, and patience, great sense of humour. This is our third purchase from this centre, our last purchase was seven months ago when my son purchased his first car from this centre and is very happy with it. The cars we've bought are reliable and we purchase with confidence. We are planning to go back in the near future to purchase yet another car. Many thanks Steve F
Hello We hope you are loving your new Renault and it is great to see another repeat customer in the dealership. We will ensure that he gets the feedback, and in the mean time, if you need anything further, please do give us a call. The Fort Used Car Centre
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we have just purchased a black Renault Laguna FJ54, one of their part ex range. From the moment we walked in the door all the staff are friendly, and make you welcome. they ask you what type of car you want and the budget you have available. they then recommend the cars they have available. at no point in our visit were we pressurised to purchase a car we didn't want and the salesman was patient and knowledgeable. when we picked the car up it was clean and tidy and the boring bit of completing paperwork took no time at all. the range of cars available is vast so I'm sure you will find something you want.
Hello Thank you for taking the time to leave us a lovely review. If there is anything else you need, please do give us a call and we will be happy to help. The Fort Used Car Centre
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The advisor was so kind helping me sort a new car & finance out . There was no pressure and nothing was a problem. highly recommended !!! top gent thank you. im a happy bunny.
Hello Thank you for leaving us a review, and that he looked after you as you deserved!! We hope you are enjoying the 107, and if you need anything else, please do give us a call. The Fort Used Car Centre
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4x4 Skoda Est 3 May 2014 On arrival the vehicle I was looking for wasn't on site. The sales team was very helpful and looked on there national database to find me a vehicle matching my requirements. One was found up north but the sales team wasn't happy with the quality of the vehicle. They kept looking and found another down south with a much higher grading. The sales team got it brought up to Birmingham just for me to have a look at before I agreed to the purchase. Was very happy with the sales team help with the changing of plate and Part ex. Many Thanks to the team
Dear Reviewer If possible, could I have your registration, or surname, just so I can pass back your kind comments to the Sales team concerned - if you don't mind? Delighted that we found the vehicle you was after on our unique vehicle locating service, and that the part exchange and plate transfer went through smoothly for you. Hope to hear from you soon The Fort Used Car Centre

Aware now of the details, Mr Criddle, many thanks Fort Used Car Centre
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recently purchased our second car from this company for my daughter, very friendly team and were no way pushing us into a purchase, we were left to look around at our leisure, will definitely have our third car from them.
Dear Reviewer Thank you leaving us a review, and we hope that your daughter is loving her new car. Which Sales Exec did you deal with, or if you can let me know the Reg, I will ensure that your kind remarks get fed back to the correct Sales Team Please do call us if you need any further assistance The Fort Used Car Centre
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I visited the fort on Saturday as my previous finance car with the fort needed upgrading was sick of the old model so went looking for a Zafira. R dealt with me and he was fantastic very honest I looked at three cars that had caught my eye and R sat down and worked out the repayments for me on each and was honest rather than throwing the most expensive one at me he was realistic at what I could feasibly afford to pay back without worrying each month where the money to pay the finance is coming from he then source better fins new with lower Repayments I couldn't believe my luck it really was straight forward no messing we went back today to collect the car. Only negative would give is whenever I ring they are always busy but then that reinforces how good they are as if they weren't it would be like a ghost town in there and it's not. R was very kind and genuinely cared for you as an individually and what was best for you and your finances rather than bagging as high as sale as possible like the sterotypical sales man we all assume. Very happy with the service received and promptness of being able to collect out lovely new car thanks R
Hello Thank you for leaving us a detailed review, and we hope you enjoyed the drive home yesterday. Thank you for your feedback as it does mean a lot to us. Keep your eyes pealed on FB for the handover pictures (lol), and we wish you a lovely bank holiday weekend ahead! The Fort Used Car Centre

Staceyhart1983's reply to Fortusedcarcentre's Comment; Handover unexpected pic might I add lol hence the state of me thanks

Don't be silly, it was a lovely moment with your new car!! Fort Used Car Centre
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Very top sales person rodger was very helpfull throughout and i would recommend the company to everyone one fast and hassel free sale thank you i will defonatley be back for my next car.
Dear Reviewer, Thanks for leaving our Roger a lovely review, we are delighted that he looked after you as you so expect. We look forward to seeing you again soon. The Fort Used Car Centre
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I bought my Ford Fiesta from Carl not the bald one, and he was very helpful. He had to move quite a few cars for me to test drive two cars, which he did. Nothing was to much trouble for him.
Hi Mrs James Thank you for leaving our non bald Carl a review (lol), as reviews are really important feedback tools for the Sales Teams, so it is great to see you are happy with our service. I will ensure that Carl gets the feedback, and if you need any further assistance from us, please do call us. The Fort Used Car Centre
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Bought a honda civic from the fort used car centre. My salesman was Carl. There are 2 carls at the fort you need to see the bald one. He talked me through everything and made the process thoroughly painless 10 out of 10
Hello Ms Briggs Thank you for taking time to leave a review for Carl, I will ensure the feedback gets back to the correct one for you lol. Please do give us a call if you need any further assistance! The Fort Used Car Centre
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Wanted new car , found exactly what we needed , very clean cars , tidy smart showroom , very friendly & helpful staff with great patience . This is not 1st time purchased car from fort , family member also gave shared the experience .
Dear Reviewer Thank you for your review, as we are delighted that you found what you was looking for, and the service provided was as expected. Please do let us know if you need any further assistance - can you just let us know which car you bought, who it was with, or the date you purchased the car, just so we can ensure your comments get back to the right sales team. The Fort Used Car Centre
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Purchased a used car on the 12th problems on way home which was obviously present before but not mentioned to me my fault really for not checking car first not good customer relations waiting to contact manager before going further not to happy with this company
Dear Reviewer I am sorry you have had problems since leaving the dealership, please do contact our reception ASAP so we can get the vehicle in and sort these for you. We are open today from 9am-6.30pm, ask to speak to the Service Manager, who will book your car in for you. Hope to hear from you soon, sorry I am unable to call you direct as I don't have your details. The Fort Used Car Centre.

Hello Reviewer We would really like to hear from you, so to put right your concerns, otherwise we are helpless to resolve the issues for you. Please do get in touch when you can. The Fort Used Car Centre

Dear Reviewer Please do let me know your details, so we can contact you to discuss the issues raised and how we can resolve them for you. The Operations Manager Fort Used Car Centre
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I needed a new family car I could rely on and thanks to the great team at Fort Auto I got the car I wanted despite having bad credit. Very professional and prepared to go the extra mile to ensure the deal is right, there was no pressure and I felt I could trust them at all times. The only negative is it took along time but overall well done and thank you, I now have a car thats less than 3 years old with only 17k mileage at a very affordable price, what a result :)
Hello Mr Roberts Thank you for taking the time to place a review on here for us as reviews are the basis of our repeat customers, so it does mean a lot to us. Sorry it probably took a little longer than expected, but we do pride ourselves in not rushing the process, and allowing enough time to ensure that everything in the buying process is just right and done correctly, which I am sure you appreciate when making such a purchase. Wishing you a lovely weekend ahead. The Fort Used Car Centre
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We had been looking for a mini for quite some time but never found the right one, we was passing the fort used cars and decided to have a look, so glad we did, we was welcomed by a man who was very polite and not at all pushy like most sales people, really nice man and helped us loads, There was another man who was great as well who made us feel welcome and gave us a great deal on our car which we was part x ing. So happy with the whole experience, we received great service and couldn't of asked for more, they were great guys and 100% helpful really couldn't have done anymore for us than they did. Thanks guys so much ,we will always buy are cars from you from now on. We bought a white Mini Cooper and we are so happy with it , they were really great and think they do need to be told this as it's people like that which make peoples experience in buying cars a good thing as not at all pushy and very down to earth. When we went to pick are car up we were greeted by another man called Steve and he was yet again very good and a really nice guy as well, really couldn't of done anymore for us. Very impressed with all the guys who helped us and really do feel like if we ever had a problem with anything they would be more than welcome to sort it out for us without any hassle. And that's a nice thing to feel that you could go back and feel comfortable and at ease. Once again thanks to everyone for all your help, great guys .cant say enough of how much we love are Mini Cooper thanks again. Debbie.
Good morning, hope you are well. Thank you ever so much for leaving Albi such a good review, as well as Steve and the other team members that looked after you. We do pride ourselves on how we look after our customers, so if there is anything else you need, or further assistance, please do let us know. And we look forward to seeing you again in the future. The Fort Used Car Centre.
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I went to fort used car centre not knowing what I wanted, and after lots of help and suggestions, and about two hours of looking, I left empty handed, and still returned the next day, maybe part of my problem was being spoilt for choice. eventually I decided on an 07 ford focus, the help I received was second to none and would recommend them every time, thank you Albi, and the rest of the staff at fort used cars N.Richards (new owner)
Hello Mr Richards Thank you greatly for taking the time to leave us a review. We are delighted that Albi looked after you during your time with us, and if there is anything else that wish to discuss, please do call us. The Fort Used Car Centre
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Very good patient service from the salesperson who allowed us to browse without being harassed but was available when needed. Follow up contact prior to sale completion, while waiting for minor issues to be resolved was appropriate without being intrusive. Unfortunately a fault returned almost immediatally which required two trips to the main dealer to hope fully fix. No follow up contact post sale which was a little dissapointing. Overall I was satisfied with the service I recieved and would recommend others to this centre.
Dear Reviewer, Let me start by saying thank you for taking the time to leave us a review, as feedback is essential to us as a business. We are delighted that you was allowed the time and space required to decide on the car you was after and the time to decide if it was the right package for you. Please do accept my apologies for the lack of post sale follow up - we do advise that we will follow up with a 3 day call and 14 day call to see how you r are getting on, so if this has not happened, please do accept my apologies in this instance. Which actual vehicle did you purchase, date and sales person was you dealing with, just so we can feed back your review to the team? Hope to hear from you soon The Operations Manager Fort Used Car Centre

Dear Routemaster When you have a chance, please do let us know which vehicle you purchased and date, so we can look into the follow up service, and ensure we get a call to you as promised. Many thanks and hope to hear from you soon. The Fort Used Car Centre

Hi Reviewer When you have a chance, can you advise which vehicle and date you purchased, just so we can look into the issues raised and pass back your review to the relevant team. Thank you The Fort Used Car Centre
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Excellent company to deal with to buy a used car from. Dependently would use again or recommend to a friend or family member. Dealt with a salesman (Rodger) who was fantastic. Explained instructions and terms of sales thoroughly. Thanks Again for your service. Mr Lucas
Hello again Thank you for leaving us a lovely review, and we will be sure to pass back your comments. If you need anything else, please do give us a call. The Fort Used Car Centre
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Viewed a few vehicles on the Saturday and decided on an Astra, test drove later that day. All good, price agreed on part ex for my car, told me ready to pick up Thursday as they would do the MOT that week. Arrived Thurs to collect, paperwork ready for me to sign. I asked if the car had gone through the MOT okay, told yes and showed me blank side of certificate with no advisory items. Whilst the sales person went off to move my old car I had a proper look at the paperwork and the MOT was not done that week, was done back in January. Raised MOT with the sales person “oh they haven’t done it because it has a current MOT” although I had been advised each car comes with full 12 months MOT and the reason I was collecting a week later was to give them time to do the MOT. Anyway, they didn’t see it as a big issue I was told bring it back in and we will MOT it. Okay so that arranged, not entirely happy as big inconvenience having to make another trip to them but they assured me it would take an hour at most. Once home tried spare key, doesn’t unlock/lock doors and doesn’t start engine! Call them straight away, not a problem they will have a look Monday when I go back for MOT. Left work early to take car back in for MOT and to look at key, I stress I need back asap for school run etc. Again told it will only be an hour. Joke, 4 hours and several frustrated calls later my car was back! MOT done but no repair to key, they actually said that “if its such a big deal to you then we will repair it” Big deal? Maybe not but if I buy a car with a spare key I expect it to work. Key repair would now need to be done elsewhere, fair enough. I was told they would pass my details to a key repair co. who will come to my place of work to fix and Fort would pay for the repair. So I expect a call couple of days later, week later maybe. No nothing. Have they even passed my details on? I haven’t called to chase the key repair again, as each time I call I feel like I am wasting their time. Service completely downhill after you drive off! Fortunately I am very happy with the vehicle so far but very let down with the after sale service. Will I buy from Fort again? NO.
Dear Reviewer I am the Operations Manager for the business, and would like to talk with you about the above if you do not mind. I would like to get this sorted, and if we have a training requirement, then I would like to pinpoint who has been dealing with you to ensure we can put measures in place for this not to happen again. I am disappointed if this is the service we have provided you, and would like to rectify what I can to get this sorted for you. I offer my sincere apologies to you, as the above is not acceptable. If you could please give me a call to our reception, I will be available till 5pm this evening and 6pm Sat. The Operations Manager Fort Used Car Centre

Hello Miss James, have just left you a voice mail, if you can call me back before 5pm, or again from tomorrow (Sat), id be happy to take your call and see what we can do for you. Hope to speak soon. The Operations Manager Fort Used Car Centre

Hi Miss James Lovely talking to you this afternoon, and delighted the key situation has been resolved. If you need any further assistance at all, please do not hesitate to give me a call. Kind regards Operations Manager - Fort Used Car Centre

Hi Miss James Hope the date agreed is ok for the Key Technician to come see you this Friday is ok, and I will give you a quick call Saturday to see if everything is ok Ops Manager
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I purchased the above car on 26/4/2014 from the showroom. I was dealt with by your Sales Executive whom I found to be very helpful, courteous and business like. I would certainly return to your showroom when considering any future purchases, and would also recommend the Fort to family and friends. Thanks
Hi, Thank you for your review, and we hope you are happy with your new purchase. it was lovely meeting you the other day, so if there is anything else you may need assistance with, please do call us. The Fort Used Car Centre
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don't really know where to start .. what can i say Im gob smacked i went in there looking for a BMW one series. i was approached by a sales man who helped me find my right car he was not pushy or too in your face like some places and left me alone to have a look around and make my own mind up on weather this car was for me. after a bit i went back to him and said i want that car. he helped me get finance and went through everything with me.we arranged a pick up date but me been excited i called and asked if i could pick the car up any sooner and he arranged that for me .. on the day of picking my car up i was well impressed it felt brilliant. the car is outstanding and could not of asked for more. all sales men in there are brilliant kind pleasant and very very helpful they will all go the extra mile to help you find what your looking for. would most defiantly recommend these to any one who is looking for a good motor. outstanding service over all well impressed :D would i go back for another car ? YESS I WOULD !!
Hello Thanks for leaving us a review and that of Steve your Sales Exec. Always good to get reviews like this, so we know you are well catered for while with us. We hope you are loving your 1 Series, and if you need anything else, please do let us know. The Fort Used Car Centre
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First spoke to an advisor on the phone and straight away he was very helpful. Suggested the best car for my elderly mother Got a great deal and he arranged for the original stereo to be put back in to the car Car was ready and waiting for test drive on day of collection and deal went smoothly. He drove the car to a safe place for the test as the site is located at a very busy junction PDI and service carried out as promised Have seen some terrible cars in Northants where we are from and the trip to Birmingham was well worth it The only thing I would recommend is to have someone on the forecourt to show you where you where to get assistance No hard sell, fab!!
Dear Mrs Dietrich thank you for leaving us a lovely review, and we will take on board your recommendation about the forecourt. If you need any further assistance whatsoever, please do give us a call. The Fort Used Car Centre
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I bought a second hand Audi from Fort. I was treated courteously. Staff members were very polite and helpful, always ready to answer questions, go the extra. The car, when I collecte3d it was immaculate. I really couldn't ask for more
Hello Mr Neal Many thanks for leaving us a review, and we hope you are enjoying the Audi during this lovely weather we are having this weekend. If you need any further assistance, please do give us a call. The Fort Used Car Centre.
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Recently purchased a car from Fort. DODGE KO08. No pressure from salesman who was very professional . I changed my mind over which car I wanted went back the next day and they changed details no problem. They have a vast amount of vehicles to chose from and cater for all tastes in cars. Both sales team and Service departments were very helpful.
Hello Thank you for taking the time to leave a review for our Sales Executive, Steve. We hope you are enjoying your new purchase, and if you have any questions or need any further assistance, please do give us a call. The Fort Used Car Centre
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This is the second time that I have purchased from Fort Used Cars and the service received was absolutely first class. As I was travelling from the south of England to part ex my vehicle the correspondences that I received from the Salesman Albi were fantastic as he was able to not only get me a Part exchange figure on my current car but also a new financial agreement on the newer vehicle all before i arrived at the dealership. I appreciate his relaxed sales style as i was rather uncertain as to what vehicle i truly wanted, he always remained courteous and very helpful. When i arrived at the dealership the transition was very smooth and within an hour I was on my way home in my dream car. I will definitely recommend and will surely be returning in the future for my next car.
Hello Brian Thank you ever so much for leaving Albi a lovely review, as it means a lot to us to hear feedback on our staff and how they look after our customers. If there is anything else you need, please do not hesitate to give us a call. Wishing you a lovely week ahead. The Fort Used Car Centre
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FB05 GVN, i recently purchased a used car from fort used car centre and i am extremely happy with the service i received. i had no pressure from the staff which can sometimes be overpowering when you are just looking, but i did find them very informative about the products and have received excellent service from them. I have already spoken to them on the telephone with a minor issue i have, which is now booked in to be rectified. they were courteous and polite at all times and nothing is too much trouble. even though i have now made my purchase and driven away they have showed the same support to me in after care as they did when i visited the first time. my car has been handed over in the best possible condition and gleaming inside & out!
Hello Thank you for leaving the team such a lovely review, as we really do value your feedback. We hope you are loving the Mercedes and if you need anything further, please do let us know The Fort Used Car Centre
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From the very first phone call through to the final handshake, dealing with Fort has been a pleasure. When we first visited the showroom, we expected it to be just another used car dealer. How wrong we were. When we left my wife and I both commented that it was an unusually pleasant experience. Our salesman, was a nice guy to deal with and we didn't feel under any pressure to buy at all. When we found a vehicle that we were interested we were given the keys and left alone to look it over and discuss it in peace. We were given a fair deal on our trade in and the deal was agreed in no time at all. When I collected the car, the transaction was seamless, and I drove away very happy. If you are reading this wandering whether to visit Fort hesitate no more, it is well worth a look.
Good morning Mr Pilcher-Morris. Lovely to see you the other day, and we hope you had an enjoyable journey home! Thank you for leaving Roger and the rest of the team a lovely review. If you need any further assistance, please don't hesitate to contact us. The Fort Used Car Centre. PS - have you seen you pictures on our Facebook page yet?
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After visiting several car centres we would like to offer our sincere thanks to the Fort Salesman, who made our visit to the Fort a very satisfying experience. We were made to feel at ease and comfortable throughout our purchase. Excellent service. We will have no hesitation to recommend the Fort Used Car Centre to family and friends. Many Thanks
Dear reviewer Thank you for taking the time to leave a review of the team. Don't forget, if you do recommend us to anyone else, and they purchase, you will eligible for a £50 return. If you do need any further assistance, please do let us know. The Fort Used Car Centre
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Highly recommendable business to deal with, professional, friendly, not pushy, smooth transition. Carl was very helpful and I'll be back for my next car. Sham
Hi Thank you for leaving us a review, and we hope you are enjoying the Qashqai, have you had a chance to look at the Facebook pictures yet? If you have any questions, please do give us a call. The Fort Used Car Centre
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I would recomend Fort Used Car Centre to anyone infact im already thinking of going back for my next car nice freindly people very helpfull good service very happy so far thanks
Dear Maxpallett Which car did you buy and who was it with/date? Just so we can pass back your kind comments to the Sales team. We look forward to seeing you again soon, and l will await your reply. The Fort Used Car Centre
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I've had my car 4 weeks and it's had 5 problems from the start. It's been in the garage twice and needs to go back in again as per the e-mail bellow. I haven't been able to drive it for nearly 2 weeks as I need to drop it to Oldbury but how do I get from there? Offer of no help! They have refused to take it back and will not communicate with me to help as I don't have another mode of transport and have to drop the car in my work time. The idea of the car was for business use and with out it I can't do my job. But now they have sold it they just do not want to know!
Hi, let me first start by saying thank you for taking the time to talk with me this morning. This situation wasn't brought to my attention until I read this post yesterday. As agreed, I am happy to see that we collected the vehicle from you this morning, and that it is now in our garage having the issues rectified as requested. Once I have an update on the status, I will call you with an update. If you do need any further assistance, please ask for the Operations Manager at reception and I will be happily be on hand to assist you. We hope this is a good start at putting right what has so far gone wrong for you - and please do accept our apologies for the hassle this has created you. Look forward to speaking again with you soon The Operations Manager - Fort Used Car Centre

Hi Mr Bardsley, how is everything now after collecting the car back from us yesterday? Any issues please do let us know ASAP. Thanks once again Ops Mgr
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The first thing that struck me on visiting the Fort used car centre was the wide variety of cars on offer; from low cost runabouts to cars costing many thousands of pounds. I was after something specific and met the salesman 'Albi' who was friendly and helpful without being pushy. Albi valued the car that I wished to part exchange and made me a very reasonable offer, he then arranged that if I put a little more to the trade in value of my car, I could get a 0% loan for the remainder. I do not believe that I could have got a better deal anywhere. I drove away a few days ago in just the car I wanted with an amazing deal. I 100% recommend the Fort and if the rest of their staff are as friendly and efficient as Albi was, they will not go far wrong. My advice is that if you're looking for a car, trawl their web site and then pay a visit.
Dear Mr Evens thank you for your lovely review, and we are delighted that Albi has looked after you to the high standards we expect for all our customers. We hope you have had a lovely weekend, and if you need further assistance, please do let us know. The Fort Used Car Centre
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We were searching for our new car, we never thought we would find our ideal motor. But then we found the perfect car in the perfect add at the perfect garage, it was here our story starts, We went to visit the car it was so nice, the minute we saw it we knew we had to have it. As soon as I sat in it, I knew it was what I dreamt of, the car had everything to offer, it had been looked after and it was immaculate. The journey took us through a most pleasant experience, the salesman made us feel like friends more than customers. He guided us through the finance and answered all of our questions in great detail. We were left with all the answers, and our new baby car. Of course the colour did it for me, kinda cute. The team and the gentleman who looked after us became second to none. We have told our friends about the garage, the staff and how pleasant it was to enjoy the start of our new journey with our new Jag. If you do nothing else when you read this just remember Fort 4 Thought. When you want a valued experience. And a dream motor.
Hi, Thank you so much for your review, as reviews like this do really mean a lot to us as a business. If you need anything at all, please do give us a call. Wishing you, your new 'baby' a lovely weekend lol. The Fort Used Car Centre.
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Found them very helpful and not at all felt pressured :-)
Dear Reviewer thank you for your review. Can I just ask what car you bought, and when it was, just so I can pass on your kind remarks to the sales team that worked with you? Hope to hear from you soon The Fort Used Car Centre

Hi, aware it was Steve who looked after you - have a cracking weekend! The Fort Used Car Centre
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My car was sourced by Carl rather than on site. Initially, there was a hold up awaiting delivery and unknown to me, when the car did arrive there was a problem with the gearbox. Now here's the thing, instead of making me wait for a replacement, they effectively upgraded my car to a newer model at no extra charge. That's customer service. All round am mighty pleased with Carl and Fort Autos. Many Thanks
Good morning Mr Briggs Thank you for placing a review for Carl and we are delighted that you are happy with the level of service provided, and the upgrade during the process. Wishing you a lovely week ahead, and please feel free to call us if you need any further assistance The Fort Used Car Centre
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All staff were helpful and polite, no pressure to buy. All round a good experience. We did the deal including part,x in 2 hours and drove a way with a new car. Fantastic, had 3 follow up calls to see if we were happy. We are very happy. Thank you all at Fort used cars.
Dear Reviewer Thank you for taking the time over Easter weekend to leave us a review, it means a lot. We are delighted that the experience was swift and had a happy outcome for you. Wishing you a Happy Easter.
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After telephoning to enquire about a vehicle i had seen on line that didnt have a price! a mercedes i liked ,i decided to pop down to the show room to find out for myself and have a look round.Not a good start, however i was met by a very pleasant and friendly gentleman who met me before i could get to the front door.He showed me the range of mercedes benz available and i managed to find one i liked the one on line without a price had already been sold!?.... after negotiating a deal and leaving a deposit the rest of the transaction ran smoothly.The salesman who initially met me on arrival was superb throughout and a credit to the business! After collecting my car which i love and am very pleased with there are one or two things that need tending to nothing major and they have assured me they will be rectified asap.On the whole very good i got the car i was looking for and the deal that i was satisfied with, i would go back and recommend to a friend or relative.And a Big Thankyou to the kind friendly salesman that helped us throughout.PRODUCT MERECEDES BENZ C180K KOMPRESSOR BLUE EFFICIENCY.
Dear Reviewer, Thank you for taking the time to leave us a review as all feedback is greatly appreciated. You made a point about 'Not a good start', what was the problem, so we can look to see where we can improve? Which Salesman did you deal with, or what is the Reg of the car, just so we can feedback your kind comments to the Sales team? Please do let us know if there are any issues, and as discussed, we will rectify those that we are aware about. Look forward to hearing from you soon. The Fort Used Car Centre.

Dear Mr Stewart Aware it was Gary that dealt with you, so no need to reply. Thank you The Fort Used Car Centre
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Big thanks to best sales man nice smile top glass and outstanding service. The CR-v 2.2 runs fantastice lovely to drive lots more features and room. from Aril Thomas better late then never !!!
Hello Aril and thank you for placing a review on for us. Was there anything else we could have done to have captured that 5* rating? We hope you are enjoying the Honda, and that you have had a nice Easter. The Fort Used Car Centre.

Do you have the date or Reg of the car, so we can pass back the comments to the sales team concerned with your sale?
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Over the phone, I was encouraged to put a £500 deposit on a car based on a glowing description by the salesman and a reasonable value for my part exchange. On arrival, the car was a long way short of the description and a much lower price was offered for my car. I decided on another car. A change of mind the following day was dealt with in an inflexible and heavy-handed manner: pay and pick up your car in 7 days or we will start legal proceedings! Even my offers to transfer and then to even forego the deposit were not accepted. During the process, long periods elapsed before phone calls were returned and promises were not kept. I was forced to continue with the purchase. To add insult to injury, the driver that delivered the car had clearly been smoking in it during the three hour journey: a problem as I am now selling the car and the odour is difficult to shift.
Dear Reviewer We are sorry you feel this way, and if what you say has happened on the delivery of the car, I will take steps to ensure this NEVER happens again, and deal with all those involved as this is completely unacceptable. As with all situations, there are two sides of a story, but rather than place them online, if you wish to call me to discuss further, I am happy to take your call. Please just call our reception and ask to speak to the Operations Manager. We pride ourselves in taking time with all our customers (running into hours on many occasion), when purchasing a vehicle from us, throughout the buying process, the after sales, and when difficulties are presented during that process(as in all situations). With this in mind, I am happy we did all we could with the circumstances at hand, to help and try to overcome these difficulties in this instance. Please feel free to contact myself if you wish to discuss further. The Fort Used Car Centre
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my overall experience at the fort used car sales was very good as soon as we entered the showroom Carl a sales person came straight to assist us about the cars they had for sale,he gave me a short tour of all the showrooms and then left us to wander around at our leisure, always on hand if we had any questions we needed answering.once we had made our choice Carl was on hand to talk us through the finances available his overall manner was excellent and we never felt pressured into buying any car on our visit.We collected the car on the 15th April everything has been ok.
Dear Mr Wood Thank you for leaving us a review and such positive feedback on Carl. We hope you found the whole experience as you expected, and that the process was swift and well informed! Wishing you a lovely Easter break The Fort Used Car Centre.
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From start to finish the sales representative was fantastic with a good price for part exchange on our old car and a good price on the new one we brought. Also great after sale with a call from the rep to check all was ok 5 days later. I would recommend this dealer ship plenty of cars to choice from. All round great experience from good dealership.
Dear Mr Sharpe Thank you for leaving us a review, it is always appreciated. I hope everything is now in order for you, it was good chatting with you, and I hope you are now enjoying your new purchase. Please do give us a call if you require any further assistance. The Fort Used Car Centre
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I was very impressed with the sales service, advice and range of vehicles at the Fort. I had initially enquired about an Audi TT and was given very honest, sound advice about it which helped me reassess what I really wanted. I went away and did a bit more research myself and decided I actually wanted a Land Rover Freelander. Amazingly the Fort Centre had exactly the right one for me and the same salesman again gave me great help and advice. We negotiated a very fair deal, gave the vehicle a thorough check over, and I have come away perfectly happy with the car and the whole experience.
Thank you for taking the time to leave us a review Mr Butler and we hope you are enjoying the Freelander in this gorgeous weather that we are having. If you need any further assistance, please do let us know. The Fort Used Car Centre
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This review is in connection with the Volvo XC90 R-Design I purchased last week. I've got nothing but good words to say about all the Fort Staff I had to deal with. From Albi the Sales Exec to 'the boss', they are all very welcoming and helpful. I had been looking into buying a XC90 for around 4 weeks, the one Fort had was by far the best on the market. My family and I are very pleased with our new car. I can highly recommend this garage and their staff to anybody who is thinking of up grading their vehicle. Thanks again Fort from Leon and family.
Dear Reviewer, lovely talking to you the other day!! Thank you for taking the time to leave us a review and we are delighted that you think so highly of us as a business! We hope you enjoy your new Volvo and if you need anything else, please do not hesitate to give us a call. The Fort Used Car Centre
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In the last twelve years I have bought my cars from the above company, on each occasion I was treated as an important customer even though I was not spending a fortune on my cars. The salesmen on all occasions were helpful and not pushy. One car had a fault on the computer side, which was rectified very quickly. I will be going back to them without hesitation when I replace my current car. Excellent service & good prices. [m4x].
Dear Reviewer, thank you for taking the time to leave us a review, and we are delighted that you are still a valuable customer of ours after 12years!! Repeat business and word of mouth recommendations are vital to us, so reviews like this mean the world to us, so we are delighted that you still wish to deal with us. Who was it that you dealt with the last time you was with us, or what car and date did you purchase - just so we can pass back your kind remarks to the correct sales team? We look forward to seeing you soon. The Fort Used Car Centre.
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I had researched many cars before going to the Fort car centre - I knew exactly what I wanted! I had contacted the salesman prior and he arranged a time to meet with him. He was very helpful and answered all of my (many!) questions! We agreed on a very fair deal and they sorted the paperwork promptly. When I collected my car there were a couple of problems but they went out of their way to rectify them and even more, allowed me to use a garage closer to where I lived for my convenience. I cannot fault their customer service pre and post buying the car! Would definitely recommend and use again. They have a range of great cars at fair and competitive prices.
Dear Gemma Thank you for taking the time to leave us a review for Roger. It is good to see that even through there was a few minor issues, that we did all we could to get them resolved for you - it is important that our customers leave satisfied and with a level of after service that matches there expectations. We hope you have a lovely week ahead with your new purchase. Please do contact us if you need any further assistance. The Fort Used Car Centre
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thankyou so much for our car the sales man carl was brilliant would highly reccomend this company well worth the money for the perfect car thankyou
Dear Mr Dunn thank you for your comments about Carl, as we are delighted that he has looked after you while with us in the dealership. We hope you like the Mazda, and please feel free to contact us if you need any further assistance. The Fort Used Car Centre
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Brilliant service, communication and advice ! Would thoroughly recommend to anyone looking for a used car.My little Punto is beautiful :)
Hi Beth Thank you for leaving a review for Roger, and we are delighted that you are loving your Punto. Hope you have fun driving around it this weekend, and if you need anything, please do let us know. The Fort Used Car Centre
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Good service , our salesman was welcoming and helpful and answered all questions we asked . Love the car we have got and it suits our family needs. I have recommend fort cars to family and friends .
Good afternoon Bex Which car was it that you purchased and date you was in, just so we can feed back your lovely comments to the correct sales team? We hope you are loving your new purchase, as it sounds you are, and that you have a lovely weekend ahead. We look forward to hearing from you. The Fort Used Car Centre

Bex0797's reply to Fortusedcarcentre's Comment; Grand scenic NA60 collected 16th jan

Thank you Rebecca - hope you have a lovely weekend. The Fort Used Car Centre
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First impressions were that there was a huge array of stock, indoors and out. We weren't ambushed by a salesman as soon as we got there and, personally, that is a big plus. After a bit of door opening, sitting in seats and seeing what buttons each car had to press we made our short list. We decided on a Focus C-Max and after several deep breaths went to talk to a salesman. He was friendly, seemed genuinely interested and within 20 minutes we had paid the deposit and completed the finance proposal. Due to some finance complications we had to select a newer plate car, and hence the Scenic All went more or less to plan. I felt there was a disconnect between him, the general manager and myself somewhere along the line but that is not a general criticism and it shouldn't put you off - I'd happily buy from the garage again. I've had the car for only a few days and perhaps it's too early to be writing sonnets and waxing lyrical about the car but it all seems to be running smoothly and nothing has gone bang. All in all, we are very happy. The car seems great, the salesmen speak "the Queen's English" and I'd happily recommend the garage to friends.
Hello Pete and thank you for your review. We are always happy to see that our Sales Executives allow you the time and space to make an informed choice when in our dealership, as this time to think what you require is vital in the buying process. We hope you enjoy the Megane, which Sales Exec was you dealing with, and what date was you in finalising the details, just so we can pass on your kind remarks? Hope to hear from you soon The Fort Used Car Centre.

Peter - Aware it was Steve you was dealing with now, so no need to reply unless you need anything from us. Hope you have a lovely weekend. The Fort Used Car Centre
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Finally picked my a3 up yesterday. Would like to thank R for sorting it out also I for the work she done to sort out the finance. The show room and staff are very professional. Love the koi carp.
Dear Reviewer Thank you for your review, and what a lovely time to get a convertible, with the weather getting better, and the national press saying we are in for a lovely Summer (don't quote me though). If you do need anything else, please do let us know and I will ensure your feedback gets back to the Sales Team who dealt with you. The Fort Used Car Centre
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I am sponsored by the Fort Motor Used Car Centre and have been thrilled with the level of service from the staff there. Straight talking and honesty that's what I like and that's what I get.
Afternoon Thank you for leaving us a review, and we hope the Mercedes is treating you well - It is a lovely car!! Always great catching up with you, and we look forward to seeing you again soon. The Fort Used Car Centre
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I brought a BMW 1seris M sport. The sale guy was very helpful. I had a few issues with the car but they were all addressed and dealt with. I would recommend the Fort Used car Centre to friends and family.
Dear Reviewer thank you for taking the time to leave us a review, always appreciated and we are happy that we got all the issues ironed out for you as promised. Please do call us if you require any further assistance. The Fort Used Car Centre
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second time I have purchased a car from the fort.the service I received the first time was OK,this time there was a massive improvement.salesman was pleasant and more than helpful.he addressed any quieries straight away.very professional.im more than pleased.thankyou
Hello Mr Stanley Thank you for leaving Albi a review - we are delighted that our efforts to improve our service to our customers is paying off and is reaching the levels you so deserve. We hope you enjoy the Focus and wish you a lovely weekend ahead. The Fort Used Car Centre
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VERY GOOD COMMUNICATION AND AT EASE TO DO DEAL ALTHOUGH GOT TO TAKE BACK DUE TO A PROBLEM,BUT OVERALL A PLEASURE..
Dear Mr Tallis Thank you for taking the time to leave us a review, and we hope the work that is outstanding is sorted for you ASAP. Please feel free to call us if you need anything else. The Fort Used Car Centre
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In a difficult situation where i have had to downgrade my vehicle excellent service was provided by Carl. I particularly liked the no hassle no pressure method of sales but Carl was always available when we needed advice. I have every intention of upgrading when we are able and will definitely return. We left with a great Ford Focus which was valeted well and everything explained perfect. Well done nice to see some Excellent Customer Service. See you soon!
Hi Mark and thank you for leaving Carl a lovely review. Its is brilliant to hear such positive feedback like this for the way our Sales Executives look after our customers to such a high degree. We hope you enjoy the Focus and we look forward to speaking with you again. The Fort Used Car Centre

Markjones01's reply to Fortusedcarcentre's Comment; You are welcome Trust me its a good review because the service was good otherwise I would say. I will be back soon to order the DB9 ! Mark

Thank you and we look forward to seeing you again soon, just give us a call if you need anything The Fort Used Car Centre
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on arrival greated with a warm welcome and showed around the car offered a test drive and then left to decide on our own . no pressure . the deal was completed and on arrival to pick up my new car everything that was to be done was and it was ready for me to drive away , thanks FORT USED CAR CENTRE . i will recomend your company
Good morning PeteBlue Thank you for your lovely review, which car was it you bought and date, just so we can feedback your comments to the sales team involved? Hope to hear from you soon, and wishing you a lovely weekend ahead. The Fort Used Car Centre
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Regular customer at the fort, always helpful when I go in there, although I deal mainly with one advisor the whole team are friendly, informative, and always got a smile on their faces, I've never had any problems with the cars I have had from them, and have recommended them to friends and family all so I have a fantastic part exchange allowance on my old car . The fort car sales in my opinion is by far the best car sales in the midlands for a high quality of professional service and all the sales team will go above and beyond to help you in any way possible So if you are looking for a top end car at very affordable prices the fort car sales is the only garage to visit Mr r foster. Birmingham
Hi, Thank you for leaving a review for Roger, and good to see you back with us again!! As always, positive feedback is essential to us as a business, and as you are a frequent customer, this only shows that we are providing you with a 5* service. Many thanks for the review, and look forward to speaking with you again soon. The Fort Used Car Centre
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The staff were extremely helpful with the purchase of my car any questions i had they were happy to answer i would recommend them to family and friends .
Dear Reviewer Thank you for leaving us a review, and we hope you are enjoying your ST, as it is a lovely car!! If you do need anything, please do let us know. The Fort Used Car Centre.
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I have just bought a red audi a3 from them, all round very happy with the car and the Custer service. I would recommend them to anyone Big thanks to Gary
Hello thank you for leaving a review, as it is encouraging when our Sales Executives get positive feedback. Please feel free to contact us should you require any further assistance. The Fort Used Car Centre
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After a couple of visits to this car dealer,I finally settled on the car in the title, after a bit of haggling and the salesman doing the old I will have to have a word with the boss routine, I got a fairly good price on my part ex, I was happy the way they dealt with all the VOSA paper work, which meant changing my own No plate over became hassle free, the only gripe I have is that they are let down on the garage repair/ service side, being a mechanic myself I notice that an inspection or as the call PDI has not been done to its fullest, but the Salesman who dealt with me was true to his word and four new tyres were fitted and new No plates made up with my No on,. The showroom is brilliant down to the giant Carp in the pond it is clean and looks the part, however anyone reading this please check the online price be fore going there is sometimes a difference and you won't be mde aware of it, but I would use and recommend them.
Dear David Thank you for taking the time to leave us a review and we look forward to greeting you later today when you pick your Megane up from us. It is good to see that the change over in number plates was stress free for you and that you got the right price on your Part Exchange - that is why we have a system in place where the Sales Executive can refer to the Sales Manager to ensure we get you what you need in terms of price and value. We are also working hard on improving our service in the workshop, and appreciate your feedback, as we are always looking to improve where we can and this is on going for us. In regards to the prices, we do have incentives and discount schemes taking place throughout the dealership, and as a result the prices can change in a flash, so again, we are delighted that you got the right deal that was suited for yourself. Look forward to seeing you later today The Fort Used Car Centre
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Found this car on the web site well described went round hassle free purchase and a pleasure to deal with . Got the car ready in two days as a couple of small jobs needed doing ready exactly when they said.It would have helped if it was not on fumes when we collected but overall very good.
Hello Mrs Ryan Thank you for leaving a review for us, we are delighted that you found your experience with us as hassle free and that all the work on the Corsa was completed as agreed. Please feel free to contact us should you need any further assistance. The Fort Used Car Centre
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I got help from a gentleman to my first car. The staff there were very helpful and professional. The car is in very good condition.
Hello and thank you for taking the time to leave a review for us. When did you take the Audi from us, just so we can pass back your kind words to our sales team? If yo uneed anything else, please do let us know and we look forward to hearing from you soon. The Fort Used Car Centre
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Due to unforseen circumstances I had to update my car sooner then I had anticipated. After seeing a car I liked on the website I made enquiries about the price and was very impressed. On arrival at the showroom I was greated by an extremely friendly and helpful member of staff. I eagerly await picking my car up in the next few days. I would certainly recommend the fort used car centre for their prompt and efficient service.
Dear Sit1986 Thank you for taking the time to leave us a review, which we greatly appreciate. Good to know that our Sales Executives and all round team made such a good impression on you, and we look forward to seeing you soon to pick up your new purchase. Which vehicle was it again, just so we can pass back your kind words to the correct team member? The Fort Used Car Centre

Slt1986's Response to slt1986's Review; Hi it was a blue Vauxhall corsa. Many thanks again for your brilliant service

Thank you for getting back to us. The Fort Used Car Centre
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I recently bought saab 93 convertible I am very pleased with the customer service the person who served me was very helpful, friendly & with a professional mamanner. I did recommend them to my friend he also bought a range rover & they sent me a £50 cheque for referring tyem my freind. I will definitely go to them agian if I need to buy another car.
Dear Kakar Thank you so much for the recommendation, and we hope you enjoy spending your £50 as a result. Brilliant to hear that Albi looked after you to a high standard, and if you require any further assistance, please give us a call. The Fort Used Car Centre
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This is my second time using The Fort to get a car would highly recommend to friends I needed a bigger car & that's what I got staff was very helpful& was treated with respect& everything was explained what I needed to know,I know I can go in anytime I need to about anything & will be helped,I would definitely go back again if I wanted to Change cars,the service you get from staff was Brilliant,I had a vauxhall zafira which was too small for my disabled sons buggy to go in the boot so I decided it was time to change cars I went along to The Fort spoke to staff explained what I wanted and was shown several cars in the end I chose to get a Peugeot 807 so much space inside & enough room in the boot for the buggy,I part exchanged my old car & got finance to get the new one my kids are happy now they got a new car & much more room inside
Hello Sharon Good to see you back with us, and thank you for leaving Albi a lovely review. Hope you are loving the 807 and if you need anything at all, please do give us a call. The Fort Used Car Centre
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Popped in on while passing, looking for a new car. Excellent choice, extremely wide range of cars and thankfully salesmen that give you the time to look around and not jump on you instantly. I saw a vehicle I liked, they let me check it out and I even went away to think about it, on my return the salesman remembered speaking to us, which is always nice and was extremely helpful in giving us all the details we needed to make a decision. Once I had made the arrangements, completing the deal was quick and easy, I'm know driving my new mini and loving it. All in all a smooth transaction all round. They even gave me a top price for my part exchange.
Hello Lee and thanks for leaving our Gary a lovely review. Good to hear that you are enjoying your new Mini Cooper, and that everything was a smooth transaction for you. Please give us a call if you need anything The Fort Used Car Centre
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Recently purchased a car from Fort and I was very pleased with all aspects of the service, from the initial look around to purchase. Both were very professional and friendly with us, the finance application was quick and easy, all prices including new car and part exchange were good and car was collected as arranged. I now own a car that I thought wouldn't be possible. A very satisfied customer who wouldn't think twice on recommending to others.
Dear Red Devil We hope you are enjoying your Insignia, and we are delighted that all aspects of our service met your high standards. If you have any questions, please feel free to contact us. The Fort Used Car Centre
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Hi took my used corsa in for part ex and got a great price for it it and a good deal on a sri upgrade. Needing some parts changing to new car and this is where review goes down hill. Garage boss customer service skills were terrible. No disregard for personal circumstances getting car in late. Don't get me wrong I will tell my mates to come here but not to use garage. One last thing the advisor we dealt with deserves a promotion he was top class excellent
Hi John and thanks for your review. It was lovely meeting with you this afternoon, and I can only reconfirm our apologies with the mix up in communications received on the day - it could have been handled better and we appreciate the feedback on the matter. The personal circumstances should have been taken into account, and this will be referred back to the workshop. We hope everything is ok now and settling down for you. Thank you for the review about the Sales Exec that looked after you, and your kind words about referrals - and please do tell your mother about our vehicle locater service we have for when she is looking to change her car, as although we might not have what she is after in the dealership, we can most certainly locate one for you. Hoping the handover went well today and you are now enjoying your new car and can finally show your friends - albeit a day late. Please do contact us should you need any further assistance. Operations Manager Fort Used Car Centre.

Dear John Just a quick one to see how things are going and we hope that you are enjoying your new vehicle in the sun this weekend. Please contact us if you require anything. The Fort Used Car Centre
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Dropped into fort as i was passing and was suprised how much stock. Fantastic sales guys no pushyness. Great deal and excellent customer service and will recommend, in fact my dad was that impressed he may be purchasing soon.
Dear Reviewer Thank you for placing a review online for us, it is always greatly appreciated. We hope you like the Nissan Qashqai, and please do drop in and see us or give us a call if we can help with your dad and his requirements. Hoping you have a lovely week ahead. The Fort Used Car Centre
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THE SERVICE I RECEIVED WAS EXCELLENT AND DEALT WITH ALL OF MY CONCERNS REGARDING MY PURCHASE I AM NOW LOOKING FORWARD TO COLLECTING MY VEHICLE ON SATURDAY AS ARRANGED
Good morning Yamyampolly Thank you for writing a review so soon for us, and we are looking forward to the handover on Saturday with you. If you have any questions whatsoever please do not hesitate to give us a call, otherwise, looking forward to seeing you on Saturday. The Fort Used Car Centre
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Went along just to have a "look" one Sunday afternoon. Well what a surprise! So much choice we were pleased we went there. We were approached by a salesman. He knew when to help us but also more importantly when to leave us alone! No hard sell here...which we liked. Just good sound advice and knowledge about the cars we were interested in. We appreciated that and also his professionalism. Top man and a credit to the company. Needless to say we bought our ideal car at a great price too. We were very pleased and we saved money! Result all round for all parties concerned. We got a great price for our car (part exchanged) as well. Go along to see them and pick up a great motor at a keen price. We did!!
Thank you for your review Johnetplus1961. Good to see that even on the off chance, we were able to provide a top service to you, and that you was able to find a car that suited your needs. Many thanks once again, and please don't hesitate to call us if you need anything The Fort Used Car Centre

Johnnetplus1961's reply to Fortusedcarcentre's Comment; The salesman even phoned me up after the deal to check on how we were getting along with the new car. That was such a nice gesture and reassuring that even after the deal had been done your company continued to provide good customer care. Well done you guys!! See you in a few years time when I change my car again.

No worries, and we look forward to seeing you again soon The Fort Used Car Centre
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Just had second chat with salesman. of Fortauto. Great bloke who seems sincere and honest and very enthusiastic at his job. I have already been sold a car to my liking and waiting for it to be prepped, but still salesman is very obliging and helpful and makes me feel valued.No pressure before or after sale.GREAT
Dear Bully12345 Thank you for your review and taking the time out of your day for us - it is always appreciated, so thank you. It is always encouraging to us to read such positive reviews abut our Sales Executives and how they look after our customers. Which car did you buy and what date was it just so we can feed back your kind comments back to the Sales team concerned? Please do not hesitate to contact us if you require any further assistance. Looking forward to hearing from you soon The Fort Used Car Centre
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I've always wanted a yellow mini I found the perfect one online at fort used carcentre,after viewing it I was able to drive it away less than a week later. The whole process was quick and easy and the staff were friendly and efficient and kept me informed every step of the way.I have already recommended them to my friends and family. There is a great choice of cars to suit all tastes whatever you want I'm sure you will find it at the fort used car centre.
Good morning and thank you taking the time to leave us a review. We are delighted that you are happy with your lovely yellow Mini, as it was one of our favourites here in the show room. Please feel free to give us a call if you need anything else, and wishing you a lovely week ahead. The Fort Used Car Centre
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After Driving around for just over a week, i still cannot stop smiling. The whole process was easy and painless. I was dealt with by a person and i have to say he was very supportive throughout the entire process. Nothing was to much trouble and he kept me informed all the way through and even phoned me a few days after i took delivery of the Merc to see if i was happy with the car and if there was anything else he could do to help(nice touch) The car is stunning and a pure joy to drive. I would definately recommend the Fort Used Car centre and will certainly use them again for my next Used Car. Thanks to all the Team at Fort Used Car Centre
Dear reviewer We are yet again happy to see that you are also loving the Mercedes and that the whole experience with us was an enjoyable one. Wishing you a lovely week ahead. The Fort Used Car Centre
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After purchasing and driving my Mercedes cls for just over a week i can honestly say the whole Experience has been a pleasant one. The person who helped and supported me through the whole process of which i cannot fault. He even phoned me a few days after taking delivery of the Merc to see if i was happy with my purchase and if there was anything else he could do to help (nice touch). I would definitely recommend Fort Used Cars to anyone an will definately use them for my next used car purchase
Dear Mr Parkes Thank you for placing a review up for us and we hope you are still loving the Mercedes. It is good to see that our guaranteed follow up service is taking place and that it is what the customer expects after dealing with us - after service is a big area in which we are looking to improve on a daily basis. Please feel free to contact us if you require anything. The Fort Used Car Centre
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I have to Agee that the attitude of these guys is very poor, communication amongst the staff is strained, was even told by one that he does not even like cars prefers bikes!!! And appeared unmotivated. Despite this did get a ok car but once they get the sale you feel your doing them a favour to shown basic customer skills. Will not return and sadly would not recommend . Go elsewhere for a more professional manner, these old timers are old school and dated. Go somewhere more reputable .
Dear Mavis45 Let me start by thanking you for your review and I am sorry you feel this way after your experience with us. If you have a spare moment, please can you call our reception and ask to speak to the Operations Manager (quoting Review on the Review Centre), as I would love to hear your feedback on your experience with us, and how we could improve our service to our customers. I am open to all reviews, good and constructive, and if we have not offered you a 5* service, I would like to know where we have fallen short on this occasion, and how I can ensure this does not happen again. Customer feedback is essential for the development of our staff, and if we can improve our service, we are always open to suggestions, as long as we can pin point where it is required. Truly sorry again for your experience, and I do hope to hear from you soon. The Fort Used Car Centre.

Good morning Mavis, hope you are well. We would really like to touch base with you at some point just so we can discuss the areas of concern you had with the team, and how we can look to improve moving forward - as our customers feedback is essential to us. If you could call our reception and ask to speak to the Operations Manager, it would be lovely to speak with you. Hope to hear from you soon The Fort Used Car Centre.
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Having visited a number of car dealerships over the weekend, Fort Used Cars provided a pleasant and professional buying experience. He gave us ample time to inspect the car with no pushy sales attempts. Upon agreement on the sale price, all parts (timing belt/water pump) were replaced as requested and we had no major surprises at the pickup. The only slight downside was waiting for an hour and half upon when we collected, but it is a pretty busy dealership. I cannot comment for the aftersales if you experience faults and I have to be honest we were slightly deterred by a number of poor reviews in this area. However, we have received follow up calls by them after the purchase and so we are happy with the vehicle.
Dear Mr Duckworth Thank you for taking the time to leave us a review. We are happy to see that our Sales Executive allowed you enough time to choose the vehicle that you wanted, and also the time to make your own mind up on the car. We hope you are enjoying your new purchase, and that all the agreed work was done to your liking. Apologies for the delay in the handover process, and this is something that we will look into as a result of your comments. Please feel free to contact us if you so need. The Fort Used Car Centre
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I RECENTLY BOUGHT A 2008 VECTRA ESTATE FROM THE FORT USED CARCENTRE. I MUST SAY THAT THE SERVICE THAT I RECEIVED WES EXCELLENT. EVERYTHING WAS CLEARLY EXPLAINED TO ME. THEY LIASED WITH MY FINANCE COMPANY EFFICIENTLY. I WAS CONTACTED REGULARLY AND WHEN I COULD NOT GET TO THE PHONE, A TEXT WAS SENT TO ME. I HAD A NAMED SALESMAN THAT THAT HANDLED THE SALE PROCESS FROM START TO FINISH. I LIVE IN LONDON AND HAD NOT SEEN THE CAR PHYSICALLY PRIOR TO PURCHASING IT. THE PHOTOGRAPHS ON THE ADVERTISEMENT WERE EXACTLY AS THE CAR WAS PRESENTED. I WAS NOT DISAPPOINTED. THEY HAVE A BIG SHOWROOM WITH NEATLY PRESENTED VEHICLES. THE CUSTOMER WAITING AREA HAS COFFEE AND TEA FACILITIES WITH MAGAZINES AND SATELLITE TELEVISION. I WOULD CERTAINLY RECOMMEND THEM TO ANYONE WHO LIKE ME BROWSES THE INTERNET AND WORRIES ABOUT COWBOYS. I WOULD MOST CERTAINLY USE THEM AGAIN
Dear aobiako Thank you for your review and taking the time to leave such lovely words for us, all feedback is essential to us as a business, and we are delighted that you had such a good experience with us. Which car did you purchase and what date was it, just so we can ensure your kind comments get passed back to the relevant Sales Executive? In the mean time, if you wish to contact us for any further assistance please do not hesitate. Looking forward to hearing from you soon. The Fort Used Car Centre

Aobiako's reply to Fortusedcarcentre's Comment; HI I BOUGHT A RED VECTRA ESTATE V6 TURBO ON A 58 PLATE AND COLLECTED IT ON THURSDAY 20TH MARCH 2014

Dear Mr Obiko, thanks for the update and we will be sure to pass your kind comments back to the team Wishing you a lovely week ahead The Fort Used Car Centre
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The wife wanted a bigger car ( i.e a 7 seater )to help ferry the grandchildren around. Went online found this place which was local to us filled out details online on what we wanted. A salesman got back in touch with us the same day. We arranged a meeting which was great full of friendly advice none of it pushy at all found the car we wanted deal went thru smoothly. A great selection of motors to choose from definitely recommend to anyone.Thank you for your advice and help
Dear Reviewer thank you for your review. Which car was it you purchased again and the date if possible, just so we can pass your kind words back to the team concerned? If you need anything that we can help with, please give us a call. Hope to hear from you soon. The Fort Used Car Centre
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Thanks Roger for your help in choosing my new KA. He did me a great deal and even came and picked me up from my home when it was ready because I didnt have any other way of getting there!! Really pleaased with the car thanks again.
Good afternoon, hope you are well!! Thank you for your review, and also mentioning us on Facebook, thank you it means a lot to the team! We hope you are enjoying your new purchase, and as ever, we are delighted that Roger looked after you while you was with us in the dealership. Please feel free to contact us if you need anything. The Fort Used Car Centre
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'Bought my Vauxhall Mervia from Fort Auto last month. Carl was extremely helpful and friendly. Would certainly go back to him in the future.'
Good afternoon Moira Thank you for placing a review for us, and we are delighted that Carl looked after you as we would expect. Please do contact us should you need anything, and we hope to do business with you in the future. Wishing you a lovely week ahead. The Fort Used Car Centre
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Found the chevy on motors.co.uk,we booked a time to view the vehicle and the whole experience was very straight forward,no pressure from the salesman (carl)and we picked the chevy up within a few days.Fantastic family car that we were looking for,big thank you to carl for making the purchase process simple and would recommend fort to family and friends.John & Karen
Good morning Johnkaren Many thanks for your lovely review, and we are delighted you are happy with your new purchase. Please don't hesitate to contact us if you need anything that we can help with, and we look forward to doing business with you in the future. The Fort Used Car Centre
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Thank you very much to the salesman and the rest if the staff involved. Great service, friendly .and very helpful. The whoke process was quick and easy! Thank you again, I'm very happy with my purchase!
Dear Reviewer Thank you ever so much for leaving us your kind words - we hope you enjoyed your new purchase and the drive home was great! Please feel free to contact us should you need any further assistance, and we look forward to doing business with you in the future. The Fort Used Car Centre
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In my personal opinion the service on the day was ok, but in contrast to the previous point the telephone operation was rather inadequate due to the persistent attempt to make contact and having to leave a message asking to return my call and not returning one as promised, the fellow I was speaking was more interested in the over all purchase, and the fellow lacked good customer service skills. On the day of the purchase and the picking up of the vehicle I was dealt with reasonably well. Over all extremely happy with my purchase.
Hi, Thank you for taking the time in leaving us a review, we do greatly appreciate it. I am so sorry that your calls were not being returned in a timely fashion and I will look into why was once I have some more details. If you do not mind, please feel free to contact me at our reception and ask to speak to the Operations Manager, as I would like to listen to your thoughts on the whole process, so I can look to put in place improvements to our service - as that is paramount to us. Customer feedback is essential to us and if we can improve our service, we are always open to suggestion. I am available Mon - Fri 9-5pm and I hope to hear from you soon to take some more details. Other than that, I hope your new purchase is going well and I wish you a lovely week ahead. The Fort Used Car Centre.

Please do contact us at our Reception as I would love to discuss with you how we can improve our service to you.
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Found this car whilst looking online and decided to give them a call to enquire about the car. The man who helped me through the whole process was extremely helpful and couldn't do enough for me, even when faced with a few difficulties along the way on purchasing the car which I found a lot of garages give up after a while and definitely don't give the same level of customer service as here. Will definitely recommend to friends and will definitely go back for my next car.
Good afternoon Mr Ashfield Thank you for leaving Albi a review on your time with us in the dealership. We are delighted that Albi looked after you and went the extra mile for you to ensure that you received the service as you deserved. Wishing you a lovely week ahead The Fort Used Car Centre
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I found the car we were interested in on their website, so booked a time to come and view it. We were seen to straight away and were able to look at the car, we were left to look as long as we wanted and wernt pressured into anything or given any of the usual sales talk which I much prefer! I found they guys very down to earth and helpful. Our car was ready for collection within 2 days. Very happy with our purchase and the transaction was made very easily. Would recommend and purchase another car here in the future.
Hello Kerry85 Thank you ever so much for your kind words in your review, as we are always delighted when our customers leave with a smile on their face from their time in the dealership. Which actual car did you take away, and roughly when was it, just so we know who to pass your kind words back too? Hope to hear from you soon. The Fort Used Car Centre

Kerry85's reply to Fortusedcarcentre's Comment; Hi, We purchased a C4 Picasso (Grey), It was only a few weeks ago, it was Sunday 2nd March we came to view and picked it up on Wednesday 5th. Kind regards, Kerry

Thank you for the reply Kerry, and we hope you are still loving the Picasso. The Fort Used Car Centre
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The person who I dealt with was extremely helpful. He was helpful and polite from the beginning, as I found all the staff I spoke to. There was a lot of choice of vehicles as well. I had specific requirements I was looking for in a car and eventually purchased a Peugeot 307. I purchased the vehicle and arranged to collect it the following week and it was ready as agreed. On the day of purchase, I mentioned that a couple of the tyres looked low on tread and when I collected the vehicle I was advised that they had changed 2 of them. I am very happy with this vehicle, although there is a slight mechanical problem, but the Salesperson I have dealing with has already arranged to sort this for me without hesitation. I am a very happy customer and I would recommend the Ford Used Car Centre for anyone looking to purchase a vehicle.
Hello Thank you for leaving us a review and I will be sure to pass your comments back for you. Hope you had a lovely weekend and that you have a good week ahead. Please feel free to contact us if you need us. The Fort Used Car Centre

Good morning Kaylee394 Thank you for taking time to write us a review and we are delighted that you are happy with your experience with us in the dealership. We have been working hard these past few months to improve our all round service with our customers, and are pleased to know that you are happy with the efforts that we make. Please don't hesitate to call us if you need anything else, and we look forward to doing business with you again in the future. Have a nice week The Fort Used Car Centre
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We came into fort auto looking for a reliable car as we tend not to have much luck with cars. We were looked after by a lovely man who made everything a little bit easier for us to understand. Would lo e to reccomend fort auto used car centre to friends and family. We are happy with our new car
Hi, Which car was it that you purchased from us, just so we know who to pass your kind comments back too? We are delighted that you had an enjoyable experience with us in the dealership, and we hope to do business with you in the future. Looking forward to hearing back from you. The Fort Used Car Centre

Kayandrich's reply to Fortusedcarcentre's Comment; Hi it was a ford fiesta 55 reg style in silver, the man who dealt with us was lovely, he made us feel safe in the knowledge we were purchasing a reliable car that was the most convienent for us and our situation, we hope to come to you in future thank you

Thank you for replying back. The Fort Used Car Centre
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I came to look at a car today I recieved excellent service from Rodger today who happily sorted a great deal for me on a new car looking forward to collecting it tomorrow :-)
Good morning Thank you for your review and we are looking forward to seeing you for the collection of your new purchase. Will be nice on time for a lovely weekend ahead weather wise it seems. See you soon The Fort Used Car Centre
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Like most people I was a bit wary of using a used car centre after hearing all sorts of reports. But how far wrong could I have been!! My wife and I was shown around by a salesman, after telling him what we was after and how much we could afford he duly showed us all the cars in our price range. He even left us alone to decide which one we wanted and did not attempt to put us over budget. Having settled on an 07 plate Vauxhall Zaferia he went over it with us to see if there was anything we needed them to do before we took up delivery. Every thing we asked was done. Totally enjoyable experience and a good car recieved. Many thanks to him for his invaluable help.
Dear Mrs Chapman We are delighted that your fears were squashed by the time you have left the dealership, as we know, it is easy to tar everyone with the same brush, but we are determined to show that we offer something different to the stereotype of the used car trade. We hope you have a lovely weekend in the sun with your Zaferia. Please feel free to contact us should you need anything. The Fort Used Car Centre
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I purchased a car from the Fort used car centre in February 2014, I was amazed at the amount of cars in stock and extremely impressed with the customer service, After purchasing the car I received a call of the dealer a few days later just to check everything was ok. Great service, is would definatley recommend them to a friend,, Simon Reg DS57 EGE
Good morning Thank you for taking the time to leave us a review, and I will ensure your kind words get fed back to him. Its great to get good feedback and know that you was well looked after on your visit to us. Hope you have a lovely weekend in the sun and that you enjoy your Picasso. The Fort Used Car Centre
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The staff at fort used car centre was friendly and excellent at answering any questions or concerns that i did have. My sales man was polite friendly and assisted very well, he was not to pushy and the communication from him was excellent he kept me informed and updated on the procedures of taking the car home. There was a wide range of cars but I fell in love with the first one that he showed me and I am very happy with the car a week on. I will defiantly recommend fort used cars especially my sales advisers. My family members were also happy with the quality and services that they are also looking to purchase a car from fort used cars.
Hello Thank you for you review and I am delighted that he looked after you as you would expect to be looked after. If there is anything that you need, please don't hesitate to give us a call, and we hope you enjoy your new Megane. The Fort Used Car Centre
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FORT USED CAR CENTRE HIGHLY RECOMMENDED FROM THE MOMENT I WALKED IN THEY WERE VERY HELPFUL AND PLEASANT. THEY HELP YOU FIND THE WRITE CAR FOR YOU. THEY ARE VERY CO-OPERATIVE.
Hello Janiah Thank you for your lovely words within the review, which car was it you bought and date again, so we know who to pass your comments back too? Hope you have a lovely weekend in the sun, and we look forward to hearing from you soon. The Fort Used Car Centre

Hi Janiah, hope you are having a lovely week. Which vehicle was it that you bought and when was it, just so we can pass your kind words back to the relevant sales team? The Fort Used Car Centre
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I purchased my vehicle from the Fort Car Centre, not once but now twice. The salesman gave me great confidence in terms of service via constant communication. I will highly recommend Fort Car Centre, as the cars they sell are 100% reliable and if you incur any problems they are more than happy to listen and help. Thanking you for the great service.
Hi, Thank you for taking the time in leaving us a review, and we are delighted that he looked after you as you deserve. We hope you have enjoyed your new purchase from us, and of course, always here if you need any further assistance. We look forward to doing business with you again in the future and wishing you a lovely week ahead. The Fort Used Car Centre.
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Staff were friendly and helpfull. Large choice of cars, all in good condition and price range
Dear 57platelaguna Thank you for your review, and we hope you enjoy your new purchase. If you need us, please do not hesitate to give us a call, and we hope to do business with you again in the future. The Fort Used Car Centre.
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Picked up this car on Saturday 1/3/2014 and I am very pleased with the level of service provided. The customer service was fantastic, especially the salesman that I dealt with. He was very helpful and easy to communicate with. It was a very pleasant transaction and I would certainly recommend Fort to any one looking for a used car dealer as I never found anything to complain about whilst dealing with them.
Dear Ptrick Thank you for your review, and we are delighted that Carl looked after you during your time with us. We hope you are loving your Lexus and if you need us for anything else, please do not hesitate to give us a call. The Fort Used Car Centre
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I went into the car centre with low hopes of getting the car that I wanted. As I went through the door I met Tim. I explained my situation and Tim made me feel welcome and helped me find the perfect car. His professionalism was amazing I came out with a Nissan Juke. He said that he puts dreams on drives and he really did. I'm SO grateful. Will definitely be recommending the Fort Used Car Centre to everyone I know. A big thank you to everybody...I'm a very satisfied customer.
Dear VJNissanJuke Thank you for your kind words about your experience in the dealership with Tim, and it is lovely to hear that he has put your dream car in your grasp. As always, positive reviews are important to us at the dealership, as we want our Sales Executives to ensure that our customers needs and requirements are met at the moment you enter the show room. We hope you enjoy the Nissan Juke, and hope to do business with you again in the future. The Fort Used Car Centre
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My treatment at the Fort Car Company has been first class, a very friendly (not pushy or demeaning with me being a woman). I have had car salesmen try to make me feel as though i know nothing about cars!! I have been a very competent driver travelling many hundreds of miles every day so find this attitude very offensive. Also it does make you very wary when using a car sales companies. But i have been treated as a valued customer and with extreme respect. I would like to say a very big thank you to the advisor, a real gentleman and lovely kind generous salesperson. 100% satisfaction with this company! Patsi Whelan-archer very satisfied customer.
Dear Patsi Thank you for your lovely review, and we are delighted that you was treated as you deserve, with respect from the moment you entered the dealership. We hope you are enjoying the Mervia and had a good opportunity to get out in the sun yesterday. Please feel free to contact us if you require any further assistance, and wishing you a lovely week ahead. The Fort Used Car Centre.
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Very welcoming and helpfull, after looking at the car and pointed out a few issues they have corrected every single one, Ronnie & Carl are extremely helpful and approachable and made sure that the transaction was extremely smooth. The car itself as been perfect and everything expected, I would recommend anyone to visit Fort.
Dear Mr Rea Thank you for your time in placing a review and your kind words for both Ronnie & Carl. It is always encouraging for us to hear positive feedback from our Sales Executives, and how they look after you while at the dealership. We hope you enjoy your purchase, and have a lovely weekend. We will be entering you into our free draw this month for an Ipad, so keep those fingers crossed. The Fort Used Car Centre.
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Customer service was friendly and helpful, good useful advice given about options available. Great condition car, spare key include at no extra cost along with a quarter of a tank of petrol. Non pushy salesman allowing for viewing cars around lot at own time and pace. Useful information given freely on car. Communication and time about collecting the car was useful and arranged promptly. The car itself as been perfect and everything expected and working as expected. Have brought from on two previous occasions and will be first place to search for cars in future. Will definitely be recommending the Fort Used Car Center to anyone looking for a car in the future including friends and family.
Hi, Thank you for your review, and we are delighted that he looked after you while you was with us in the dealership. We hope you have a lovely time with your new purchase, and please feel free to contact us should you need us. We will also be entering you into our monthly draw for an Ipad Mini at the end of March - so fingers crossed. Wishing you a lovely weekend!! The Fort Used Car Centre
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Staff were cheerful from the beginning. I was given knowledgeable advice and assistance without being pushy in anyway. I felt in control of the process whilst being made to feel very welcome by the friendly staff. I was kept informed from start to finish. Thank you Fort, definitely recommended. Faye
Good morning and thank you for taking the time to leave us a review. What vehicle did you finally purchase from us and who looked after you, just so we can pass back the kind words and enter you in our monthly draw for the Ipad? Hope to hear back from you soon - if you wish to call us, please do. The Fort Used Car Centre

Bunnygirl14's reply to Fortusedcarcentre's Comment; Hi, it was Vauxhall Meriva and [name removed] kindly looked after me :-)

Thank you The Fort Used Car Centre
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Very good service from salesman. Several details needed to be addressed before we took ownership of the car. All completed to our satisfaction and a smooth transition took place. Every stage of the purchase from intial introduction was explained clearly and satisfactorily and was subsequently executed in the timescale that was promised. Satisfied with the trade-in offer for my car against new purchase. I would definitely recommend Fort Used Car sales to friends and colleagues for buying another car. There is a wide variety of cars on offer to suit all requirements with choice of payment options and warranty service. Received callback within 3 days of purchase and still very happy with car, unfortuantely not the weather to have the roof down, but here's hoping! Salesman helpful when phoning up for directions to the showrooms and all other staff were polite and helpful, offering several cups of coffee during the transactions. Would've appreciated enough petrol to get home so I didn't have to find a petrol station, although again details direct to the garage were helpful.
Good afternoon Many thanks for a lovely detailed review about your experience with us in the dealership and how he looked after you while you was here. everything crossed for some nice weather to get the top off the Focus for you - Spring is on the horizon now. Wishing you a lovely weekend, and hope you enjoy your purchase. The Fort Used Car Centre
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I have recently purchased a Vectra from fort used cars. I have nothing bad to say about the place. The staff where most helpful. My salean in dealt with was very efficient.... Not to mention good at his job. And I am over the moom with the car. As I had to travel 3 hours to get it an in basically bought the car without seeing it I trusted the sales rep to tell me everything about the car and he was spot on. Thank you I'd like to thank the rep for being honest and fprna smooth and easy purchase
Dear Mr Johnson Thank you for taking the time in your day to leave us a review about your buying experience & we hope that you are enjoying your new purchase. We hope the journey here wasn't to long on you and that the journey back was all the better in the Vectra as a result. Please feel free to contact us should you need us, and we hope to do business with you again in the future. The Fort Used Car Centre PS - we will be entering you in our draw for a free Ipad Mini so keep your fingers crossed.
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after an initial lack of communication with the process involved in trading in and buying another car, the advisor and the General Manager should be commended on their helpful manner and goodwill to ensure a positive result by all.
Hello Thank you for your review and again, we offer our apologies for the initial miscommunication at the start of the process. It is good to see that the Sales Executive and GM went the extra mile to ensure everything went as planned for you and that the standard was as you deserved. Thank you once again for taking the time to leave a review, and we hope you are happy with your purchase. Wishing you a lovely week ahead. The Fort Used Car Centre.
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staff were very helpful and not pushy like they are in some car showrooms we were shown a variety of cars and any technical questions that we asked were answered in a manner in which we understood hospitality was good whilst filling in forms we were offered refreshments we were given time to consider the decision on buying the car which we appreciated we ended up purchasing the car a date was arranged to pick the car up which we did with no fuss we have only had the car 4 days but we are very pleased and would certainly recommend the garage to anybody else who was thinking of buying the car.
Dear Mr & Mrs Snead Thank you for coming down to see us and we hope Steve and Gary looked after you well while at the dealership. It means a lot to us that we get positive results on the back of the customer service our Sales Executives provide to our customers - we are delighted that you have been treated as you so deserve. We hope you like your new purchase, and a reminder that we will be entering you into our free draw for an Ipad Mini - so keep those fingers crossed. The Fort Used Car Centre
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I recently bought an Audi TT from Fort Auto. The advisor was very helpful and professional.At no time did I feel pressurised and I am very please with the service given. I would definitely go there again! Nick
Hello Thank you for your review and we hope you are enjoying your new purchase from us. As always, it is lovely to hear good reviews about our Sales Executives, and reassuring that they are looking after our customers to the high standards that we expect. Thank you once again, and we look forward to doing business with you again in the future. Wishing you a lovely week ahead from us all at the Fort Used Car Centre.
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With the help and advice of Tim I was able to make a good choice of car, but most amazingly his customer care talents or should I say negotiation strategy was what made a deal successful on a BMW 1 series. He is exceptional and very responsive - thanks
Dear Marcel Thank you for leaving us a lovely review about our Sales Executive and how Tim looked after you while in the dealership. It is essential to us that our team look after our customers and react to the high standards that you expect. Hope you have a lovely weekend, and enjoy your new purchase. The Fort Used Car Centre
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Fantastic service. The car looks brand new and all extras we requested were taken into consideration and where possible amended. Gear was nicely touched up and parking sensors fitted in a day at a reasonable additional cost. Very happy with my new car and would recommend to a friend. Very good quality cars all in excellent condition. Out of all the cars we looked at this one was in the best condition and had the lowest mileage.
Hi, We are delighted that you are happy with your BMW, as it is encouraging to read such positive reviews from our valued customers. If there is anything else you need, don't hesitate to give us a call. We hope you have a lovely weekend, and we will be entering you into our draw for an Ipad at the end of March - fingers crossed. The Fort Used Car Centre.
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great customer car and polite staff very friendly would recommend to friends and family this is my second car ive bought from fort and will continue in the future theres not a bad thing I can say my overall all exp was exellent on both occations cant think of better place to buy my cars from
Hi, Thank you for taking the time to leave us a review, and we are delighted that they looked after you while in the dealership. We hope you enjoy the Peugeot, and we will be also entering you along with our other reviewers into the end of month draw for an Ipad (end of March) so fingers crossed for you. Wishing you a lovely weekend. The Fort Used Car Centre
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WN11 good car, good service, good price. Thanks Mr and Mrs A
Dear Mr Allerton Thank you for your review, we are delighted that you have had a good experience with the team, and we hope you are enjoying your purchase. wishing you a lovely weekend and hope to deal with you again in the future. The Fort Used Car Centre
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After looking at many car dealers we went to the Fort where we found a Land Rover Free lander, the salesman was very helpful and answered our questions. He did not pressure us which was great. He did us a great deal with our part ex and we bought the Freelander GY10 XML
Dear JJones, Thank you for your lovely review, and it is very reassuring that the service you received from our Sales Executive was to a standard that you would expect from us. We are going to enter you in our draw for an Ipad Mini at the end of march - good luck & we hope to see you in the future. We hope you enjoy your purchase, and that you have a lovely weekend. The Fort Used Car Centre.
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Went to Fort to buy car for my Daughter the salesman (Ky)gave us all the time we needed no pressure and very agreeable in negotiations we were so pleased with this deal, I had been thinking of changing my car, so I asked if they had the car I wanted,they did and again we worked out a good deal my Daughter and I have had our cars for a month now,all work that we asked for had been done and are both going very well, all the staff are professional,smartly dressed,very polite and helpful, they have a very high volume of nice cars so I would recommend you having a look and see for your selves.
Dear Reviewer Thank you for taking the time to leave us a review about your buying experience with our Sales Executive. It is always reassuring when we read reviews like this, that we have met your needs to the standards you would expect. We hope you both enjoy your new purchases and have a lovely week. Please feel free to contact us in the future if the need arises. We will be entering you for our free draw at the end of March for an I-Pad Mini - so fingers crossed! The Fort Used Car Centre
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As I got to the fort auto centre a member of staff was very helpful and glad to meet and greet me which I found very good in service . The sales member was great in seeing what car I wanted and took me around all the cars which I was interested in the service was second to none I found the Steve was very friendly and professional . Upon finding the car which I was interested in he pull out all the stops so I was happy giving me peace and satisfaction showing me the car and fixing all the minor issue I had with the car . As arrange the car was ready in no time at all which was great for me to collect . I must say he was a great asset to fort auto centre and highly recommend the fort auto centre to friends and family
Hi, Thank you for taking the time to leave a review for Steve, as we are delighted that you found your time with him to be friendly and professional. It is essential to us as a business that we have feedback from our valued customers, so again, thank you for your time and efforts in leaving this review. We will also be entering you in the draw for a free Mini I-Pad at the end of March, so keep those fingers crossed. We hope you enjoy your purchase, and are here should you need to contact us. The Fort Used Car Centre.

Dear Mr Drummond Thank you for taking the time to leave our Sales Executive a review about your experience with us in the dealership. Feedback like this is essential to our business and we really do appreciate it. We hope you enjoy your purchase, and we look forward to dealing with you in the future. The Fort Used Car Centre.
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From the moment of pulling out side the garage, I was met by a curtious friendly salesman who could not do enough to help me choose a new car without the normal pushy you must buy this one nonsense. He made the whole experience a pleasure to buy a new car. All the other staff greeted me just as friendly and I can only presume they would have been as helpful as him. I would definatly recomend anyone to go to the Fort before trying anyone else.
Hi, Thank you for your time in leaving us a review and we are delighted that Steve looked after you throughout the buying process in the dealership. As we always state, positive feedback is essential to us, so it is encouraging that we are receiving so many positive reviews on the back of our dedicated Consumer Sales team - end of the day, if our customers are happy, then so are we. We hope you enjoy your Peugeot 308 and that you have a great week ahead. The Fort Used Car Centre
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I bought a Volkswagen Polo in February 2014, reg EY10 *** The salesman was brilliant throughout the process and couldn't do enough for me. He arranged the deal and wasn't too pushy! Made me feel at ease and didn't rush me. We discussed all options and packages available. I would defiantly recommend the garage and will be returning there when my wife is due to buy a new car.
Good Morning Mr Boyes Thank you for taking time to leave a review for our Sales Executive for the Polo that you purchased. It is always reassuring to read a review stating that our customers had a happy experience in the dealership - it means a lot to us, so thank you once again! We hope you enjoy your purchase, and look forward to dealing with you in the future. Wishing you a lovely week ahead. The Fort Used Car Centre.
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Brought a used BMW 123d M Sport from Fort Used Car Centre. Great customer service..a few complications with finance which in fairness was myself getting confused..but the garage managed to help me rectify everything! Recommended.
Dear Reviewer, thank you for taking the time to leave us a review, and we are delighted that you received great customer service - something we are striving for on a daily basis. We hope you got your head around the finance part, and everything was explained to you clearly and at a pace that wasn't rushed for you. Please do let us know if we can be of any more assistance and we wish you a lovely (if not a little windy) weekend and you fully enjoy your new purchase. The Fort Used Car Centre.
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I bought a secondhand Peugeot 3008 on Saturday from Fort used car centre. The price was more than competitive and the service was excellent. The car was ready in 3days and all the desired work was completed, well done to Fort used car centre.
Dear Reviewer, thank you for your kind words, and taking time out of your day to leave us a review. Your feedback is essential to us as a business and we do really value when our customers take the time to leave a review for us. We thank you once again, we hope you enjoy your purchase, and have a lovely weekend. The Fort Used Car Centre.
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Excellent service and top class salesman. Very happy with recent purchase - Merc 270 cdi, I will definitely recommend Fort Used Car Centre and top bloke. Vince Gifoli
Thank you for your review Mr Gifoli and we hope the experience of buying from us at the Fort was an enjoyable one. Looking forward to dealing with you again in the future and wishing you a lovely weekend (don't forget your umbrella, its going to be a wet one). The Fort Used Car Centre.
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I purchased an astra and would like to express my thanks to the salesman. He provided a top class service and made my daughter feel at ease. My daughter was moving house a few weeks later and he even organised a van to help her move. he went beyond the call of duty and couldn't do enough to help, it was all last minute but he was very flexible. A big thank you, to you, from me and all my my family.
Dear Mr White - thank you for your comments, and we hope the move went as planned with as little hassle as possible for your daughter. We look forward to dealing with you again in the future. The Fort Used Car Centre.
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He served with distinction and overall was a great help telling me about my new caroverall happy with the service and would definitely reccomend
Dear reviewer - thank you for taking the time to leave a review about your time with us in the dealership. Please (if possible), let us know who you dealt with, so we can pass on your kind words, or which car you bought if you have the opportunity. We hope to do business with you again in the future, and please don't hesitate to contact us if required. The Fort Used Car Centre

Rfnlines's reply to Fortusedcarcentre's Comment; Loland it was a 2008 red corsa dan helped me out quiet abit and a proper geezer!

Thanks for your review - we certainly hope you love your new purchase, and are delighted that you thought highly of your experience with our Sales Executive. We look forward to dealing with you again in the future. The Fort Used Car Centre
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I have recently purchase a car from fort cars where we dealt with a sales man. I would like to thank him for the outstanding service he provided. Nothing was too much hassle for him. He was very helpful through the whole process and nothing was forced or rushed. We have even received a curtisey call this week from himself to see how we are getting on with the car. I would defiantly recommend to anyone and I would also deal with this company.
Hi, Thank you for taking the time to give our Sales Executive a positive review following your experience in the dealership. We hope your nephew enjoys his new purchase, and we look forward to doing business with you in the future. Have a good day from us all at the Fort Used Car Centre!
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We were told to put a deposit down on the car we like to ensure no one else could buy but feel comfortable we were allowed the deposit back. Came to pick up the car and by just turning the key a catalogue of errors had begun. I said no I will take my deposit back to which they took me in the office to tell me they would sue me Ina small claims court. So after a lot of negotiation shame on me I had signed this document I had to buy I asked the dealer to sort all the problems out to which this day have not heard from them Avoid this company which you shall regret stepping foot in the door. Shameful company and heartless staff, don't imagine they will last in this day and age.
Dear reviewer We are extremely unhappy that you feel this way!! As we have no contact details on who this is or what the issues are, please contact us and ask to speak to the Sales Manager, so we can discuss on how to rectify the problems that you have. We hope to hear from you soon and hopefully 'put right' your concerns. The Fort Used Car Centre.
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My advice to anyone contemplating the purchase of a car from Fort Used CarCentre is - avoid them like the plague. you will find that there are "add-ons" to the advertised price and the 3 month "Warranty" is in fact not a warranty but a breakdown insurance with it's many exclusions. In my experience with this company, if you have a complaint after purchase, far from treating you as a valued customer, they treat you with utter disregard and contempt and e-mails or letters are completely ignored. After sales service is truly "non-existent".
Dear Reviewer, I am sorry you feel this way about your dealing with us, please do contact us at our reception so we can take the full details of your problem, and we can look to discuss and resolve these with you. We look forward to hearing from you soon. The Fort Used Car Centre.

Retceng's Comment; Dear Fortusedcarcentre, Having sent two e-mails and two recorded delivery letters, all of which were completely ignored plus a visit in person to discuss my complaints with your manager, which were also ignored, I fail to see how contacting reception will make any difference. However, I will do as you suggest but am not hopeful of a resolution based on previous experience.
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please read the warranty that is available from here for extra money i brought this with my car when my car broke down i took it back for repair and it was ok then a few weeks later the same problem happened again it was took in and repaired oh by the way they give you a car to use but the catch is you have to have it insured why ? i dont know but anyhow lesson learnt back to warrenty i found out after that the warranty only covers your repair upto 1000 pounds even though on the warranty book let it shows a picture of a fuel pump for 1600 pounds a bit of false advertising maybe show please check and make sure you ask what the claim limit is people
Dear Reviewer, thank you for your valued feedback on the way the warranty book is perceived - which we will look into.
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Bought a car from here the salesman carl was helpful friendly. he spoke to all the family he was very helpful. my experience here was great a real bunch of friendly and polite people. would recomend a friend and would use again we was not rushed into.anything really relaxed. thanks very much carl
Thank you for your kind review on behalf of Carl and all of us at the Fort Used Car Centre.
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Bought a Corsa; took it back 3 times for minor defects to be corrected. Also hadn't been serviced/oil change etc. After the 3 month warranty ran out the steering failed, literally, and could have been fatal. Needed a new steering rack, track rod ends etc. Very costly. At MOT time it required £500 worth of repairs to suspension, brakes etc. Was also advised that the gear linkage had been bodged together with wire and could break. This would also be costly. The car was originally issued with 12 months' MOT with no "advises". It was clearly quite faulty even at that stage and makes me wonder if the MOT was issued illegally! The whole impression is of a very "Del Boy" type of organisation, and I would not buy another car from them. I would feel as though I were risking my life by driving it.
Summer2010's Response to Form's Review; This dealer ship needs to be closed down instantly... Watchdog PLEASE PLEASE PLEASE GET ONTO THEM.

Form's reply to Summer2010's Comment; Thankyou for your support. I'm inclined to agree that something should be done, and I will seriously consider your suggestion.

Summer2010's reply to Form's Comment; Your very welcome. It happened to me a year ago and I see its happened to a lot of people and even been in the Newspaper how bad their cars are. Basically buy at rock bottom prices from auctions but abit of polish on and sell on etc... Sorry to hear about your experience and hope WATCH DOG get onto them. I mean there 5 star comments on here are easily the staff, haha

Fraserforster's Response to Form's Review; Was it a black corsa FA04??

Form's reply to Fraserforster's Comment; No, it was a silver Corsa VX54.

Fortusedcarcentre's Response to Form's Review; Dear Form - we apologise that you feel this way following the issues with the vehicle. We are working hard on improving our after Sales, and responding to our customers reviews. We strive to resolve all issues that are brought to us, and ensure customer satisfaction. We are also working hard to improve our standards, throughout the dealership, be it from the sales, after service to our workshops. We want to provide a service to you, as repeat business and word of mouth is essential to us. It does us nothing but harm to ignore issues, or to raise false reviews - we just do not consider such actions and would not, so please let me allay those concerns. We are looking to actively reply to reviews, good and bad, as we are aware that sometimes things do not go as planned, but we are striving to improve in all areas, and will endeavour to do so. Summer2010's - we appreciate your comments, and hope that in the future we can work with you to change your views on your concerns and the service we provide - we are always looking to improve. The Fort Used Car Centre.
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Extremely happy with the service, the salesman and all the facilities associated with buying a car, iWeb even had our salesman call us a few days later to check if all was ok. Cannot fault our experience at this car showrooms, Well done all.
Thank you for your review as your experience throughout the buying process is paramount to us. From all at the Fort Used Car Centre - Thank you and we hope you enjoy your purchase.
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I recently purchased a used Mercedes from Fort using my car as part exchange. I found the staff freindly and helpful. The experience was pleasnat and good fun at no time was the sales person pushy or overbearing. The person I dealt with was open and new how to talk to a customer. During the sales/business part of the discussion he was open to some negoatiations on price to aid the purchase decison to both our benifit. Post the sale he offered to check all the components of the car such as electric seats, Radio mirrors which he did and reported back all was ok. After I had collected the car and tried to use the SATNAV system, I noticed the disk was missing. I purchased one from a certified garage and advised Fort of the cost, and they without any debate sent me a cheqhe to cover the cost of the new disk. Would I use them again yes if the same person is working at the site. PS - The free coffee is not bad
On behalf of us all at the Fort Used Car Centre, thank you for a lovely review. It is essential to us that the buying process is as easy and comfortable for our customers as possible, and it is a delight to read feedback like this that reconfirms our statement of intent. We wish you all the best with your new purchase, and hope to deal with you again in the future. The Fort Used Car Centre
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Bought the car a few weeks ago, haven't got any problems at all. Customers service more then excellent :)
Dear Izaderda thank you for taking the time for you review, as your feedback is essential to us as a business. Sorry its taken a little while to reply back, but we now have a process set up in place to reply to our customers reviews as you so deserve. We hope you are enjoying your purchase, and consider us for any future dealings you may have, Fort Used Car Centre
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So many nice reviews yet I am unhappy with my purchase. We picked up the car yesterday from the Fort Used Car Centre and we have already found that the heating does not work, the air-con doesn't work, there is a faulty button on the imobilisor and it won't unlock the boot,When the boot finally gets open, it won't close without having to slam it down really hard, and there is a fault with the left indicator. The interior is cream in colour, so it's easier to see the marks on it. It may have been cleaned like the staff there said it has been, but it looks filthy. The car is lovely to look at, but that's it. They have put 12 months MOT on this car. How can they have done that when there are no heaters to clear the windscreen on a cold morning? and the fault with the indicator - how could that get through an MOT? Is this garage corrupt, and are putting dodgy certificates with each car? The man dealing with us could really talk the talk. " All the cars that leave here are like they have just came out of the factory. You wont see any garage care for the cars like we do, bla bla bla", and it was all lies to get a sale,and it worked and he's got his commission. Car is going back tonight after work and if they refuse to help us after less than 24 hours of having the thing, then trading standards are going to have to know about it. They must see us coming a mile away. The old 04 reg wev'e just part ex'd for this is in better condition. NOT happy.
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Picked up an Audi a couple of weeks ago, car is brill thanks a lot!
Sorry for the delay in replying to your review - we are striving to reply within 24hrs where possible to all reviews. We are delighted that you are4 happy with your purchase, and hope to do business with you again in the future. From all of us at the Fort Used Car Centre.
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The most unreliable place to buy a car I bought a Nissan Qashqui from Fort Used Car Center. The company offered to repair existing issues and offered to give me a free MOT check. At the point of delivery it was observed that the pre-existing conditions were not repaired, but they offered to repair as soon as parts arrive. However they never responded to my telephone calls, constant enquiries by emails and visits. Finally they agreed to replace the faulty parts as agreed at the time of sale. However it was found that replaced part was not functioning properly and when I checked it with a Nissan Dealer they confirmed that the part replaced was also faulty and it was incorrectly installed. I spent over £300 to replace the faulty wing mirror from a Nissan Dealer. Although I informed them about it and asked them to reimburse the cost of repair, so far they have not responded. I am now going to make a formal complaint to concerned authorities. This is a totally unreliable organisation and I regret choosing to buy a car from them.
Beefstirfry's Response to adoppallil's Review; Had a similar experience with a BMW from them, they are deceitful and offer poor service. Where did you report them to?

Mandyann's Response to adoppallil's Review; I purchased a Mini Cooper from Fort one month ago. I had a problem within 2 days with my air conditioning not working. I returned to the garage who couldn;t regas the car but they did take it 'off site' for this to be done. Took about an hour. They made me a coffee and left me watching telly. Not ideal - but not the worse experience and I have to say all of the staff I dealt with were friendly and professional.

Mrssingh123's Response to adoppallil's Review; That's a shame, I bought a ford fiesta from them last month the service was excellent and definitely value for money. They went above and beyond for me, they didn't have exactly what I wanted so found if in an auction for me, repaired any parts needed (as most second hand cars have some small fault), all within two weeks of my first visit. I would 100% recommend them, Cris was my point of contact and very professional.

Wonderdog83's Response to adoppallil's Review; A call to Rogue Traders wouldn't go a miss, I bought a Focus ST for £9000 from them which had a faulty gearbox which I discovered within the first month... We're they helpful? Absolutely not, once they had my $$ they didn't want to know. Do I still own the car, nope... Sold within 3 months for £5000..!!
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I bought a car from you and brought it in for some work to be done under the warranty. A person i assume to be the manager (Jas) dealt with me personally throughout the whole process. He arranged a conveniant date for me to bring my car in so that i could still go on a previously arranged holiday. Once the car was in and checked he contacted me to inform me of the exact problem and the options available to me. He even arranged for extra work to be done for me. All this was done on the same day. The car now appears to be working excellently, which is a true testement to the skills of the mechanics. I consider this whole package to be excellent service, far better than i have received at any other dealers. i can thoroughly recommend Jas and his team
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I made a trip to fort used car centre to find myself a new vehicle, I was greeted by Carl 'really nice man' he assisted me by ensuring I left with what I wanted and what I could afford. The car I wanted was not on the showroom so Carl searched online until we found 'the one' he was incredibly helpful. I recommend a trip to fort used cars.
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I have been dealing with a salesman at Fort. I have to say that i was more than impressed with the level of service that was given. He is a credit to Fort and certain does buck the trend in regards to the stereo typical car salesman. I had an issue with a brand new car being in negative equity, he understood all of my needs and tailored a car and a finance package to suit my needs. It really was a very personal service. My parter is very pleased with her new car, and i woulnt think twice about purchasing cars throught Fort. I have also recommended Fort to a number of family members and friends. I will definatley be using for in the future
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I was looking for a new car, called the Fort due to the variety of stock, spoke to [name removed] who turned out to be the best person I have ever bought a car off.I normally change my car every year and I have never experienced service like I did from [name removed] and all of the team at the Fort used car centre. Thanks again [name removed] for all of your help and see you again in 12 months.
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Purchased a vehicle October 2011. I am still waiting for the parts as promised on the contract. No one ever returns a phone call. I would NEVER recommend this company to anyone. Please go anywhere but here!!
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Just bought a car from the fort and couldn't not be happier :) good part x price and good deal on my new car would recommend !
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I recently purchased a Ford Focus ST from this place and I have to say it was a pleasure! Firstly the staff were amazing, dealt with every question I had in a professional manner and weren't pushy with anything. [name removed] , the manager was BRILLIANT, she made my day for me. Such a lovely women who was very down to earth and helped me with finance options. I live in London and after reading such great reviews about this place I had to try it out after seeing my dream car on their website. Overall I am extremely happy and would recommend to everyone. Fort Used Car Centre - THANK YOU!!!
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Dealing with this company was a complete pleasure.I live in Scotland & viewed the car online before making an inquiry.I was introduced to a sales rep called [name removed] who in my opinion was the nicest most genuine guy i have ever delt with when buying a car. [name removed] took me through the whole process online & by telephone & his service was flawless.I have now took receipt of my new car & its everything i hoped it would be.Extremly pleased with the overall experiance.
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Would just like to say what it was a pleasure doing business with Fort Used CarCentre. Dealt with [name removed] who I couldn't fault. Very happy with the car and will definitely be in contact with [name removed] for my next purchase. Many thanks
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I bought my car from Fort used cars my salesman was [name removed]. He wasn't pushy and helped in every way he could. Within the same day of buying the car I was having a problem with alarm which turned out yo be a faulty battery. [name removed] sorted quickly and ordered a new battery which cured the problem. I know you would expect that but it was done quickly. The Fort has hundreds of cars to choose from and if you can't see one you like tell [name removed] what you are after and he will sorce it for you. I would recommend the Fort and ask for [name removed] as you enter.
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Bought a car from Matt, really good service, nice guy wasnt pushy listened to what I wanted and help me pick out a great car. He spent a fair amount of time with me showing me the serive record of the cars I had looked at. Im not that experiaced at buying second hand cars and he talked me through what to look for and how to test drive a second hand car. Nice bloke would buy from him again.
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I recently bought a convertible Mini Cooper from Fort Used Car Centre and honestly couldn't be happier with both my car, and the outstanding service I received. From my first enquiry the staff were friendly and professional and made things easy for me. In particular a salesman called Matt who helped me decide on my car and the manager Irene who really helped me with my finance details and was all round professional and really lovely. Would definitely purchase another car from there and would recommend to anyone!
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We would like to say a very big thank you to Matt Welch who dealt with us when we purchased a car from you recently. He was professional, polite and extremely patient when we could not make our minds up. The car (so far) is fab and we are delighted with it. This is the second car we have bought from Fort and we have had no problems. Once again, thanks Matt we really appreciate your fantastic customer service. Look forward to doing business with you again in the future.
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This is the second time i have bought a car from fort autos ,, and i have had a good service both times. I delt with french Roger first , and the service from him was top class , this time i had dealings with Carl , and yet again first class service all the way . The hole staff at fort autos ,are so helpful , can,t do enough for you,, really friendly and make you fell very welcome,, people only read the reviews , and not enough people post good reviews ,, i would let my family or friends buy from them ,, A1 5 star service
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Just bought a car from these and had the car less than day and started to notice the car had some faults plus some paint need to be done on bonnet which was not done when i pick up the car they said it can be done any time i like. So when i took it back to have the work done i had to pay £99 for a curtsy car for thing that should have been done before i bought the car! things wrong with car included a clutch fault,braking fault,wheel fault,engine fan on,acon not working,reverse sensors not working,engine cover missing and wrong spare wheel! so you can see this car was never checked over at all. sale men never call you back and you can never talk to a manager! they had my car six weeks in total but every time i rang the sale man would say its all done and ready to collect and when i got there it was not ready at all this happened three times in end i have given up with two jobs not done...so please do not buy a car from here! I wish i had checked on here before i bought the car!
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Purchased car last year (2011) problems started after Three days. The customer service is the worst i have ever experienced. People not available, they do not return your calls or respond to e-mails. Everyone attempts to fob you off with excuses. I advise shopping around because the car was well overpriced. I have told family and friends to avoid this company and advise the rest of you to do the same.
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Part exchanged a clio for a Peugeot and have to say had no problems. year later we went back and traded in the Peugeot for a Corsa and again no problems. My husband then decided he'd like a people carrier. We saw one and he liked it but I wasn't too keen but it's what he wanted. Having bought from them before with no problems we were happy to purchase the vehicle once it had a a couple of things corrected. What a mistake, the exhaust kept falling off, a fault kept flashing on the computer and guess what, non of this was covered by the warranty! Asked them to buy it back, we paid £4000 for it, after a lot of complaining they offered us £1600! What a mark up for a total load of rubbish, they expanded and have far too many cars on the forecourt and seem to have lost their customer services skills along the way. Would never purchase from again!
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I took my mum and dad to fort they didnt really no wot they was looking for but said they would no it when they see it and o yes they did we met Chris who was a very helpful chap took the car on a test drive and needed a new clutch which was done in 5 days all i can say is i would defintely recommend fort to buy a car from and deal with chris if he can do it he will very helpful chap and he is an assett to your company thanks chris we will be back when i need a new car.
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We are delighted with our new car. We had been looking for some two years for a special Suzuki with all extras and right colour. We found it on online at The Fort and from then on Chris gave us excellent service and the whole transaction including part exchange on our vehicle was completed easily. Many thanks
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Seen a car on Ebay advertised with a tow bar a selling point for us. Got car home two problems seat belt warning sign on which have been told should have been a MOT fail (which they sorted) also tow bar does not fit the car swan neck provided is incorrect just been told is a danger. Placed about 20 calls to Fort, one every day last week told someone would call back no one has ever called not once. After sales is very poor once they have the money you will never hear from them again and they wanted to sell us an extended warranty!!! Terrible service avoid.
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We recently purchashed a used car from the fort! We were very happy with the service we recieved from chris from start to finish. A couple of weeks after delivery we had a slight problem which was sorted asap! People are quick enough to write a bad review and not enough people give credit where it's due! Would definatly recomend to anyone! Many thanks.
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Their After sales service is s*%t. My son bought a car of them and they would not return phone calls to him about the cracked windscreen we noticed as soon as we got off their forcourt. They only responded to me after I left a poor feedback on their website.
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My Wife and I visited this dealer today to view/test drive an ML 270CDi. Felt prompted to write this review as the Sales Man Chris was extremely professional, not pushy in any way and a pleasure to deal with. (rare quality in comparison to other garages we have visited!) Looking forward to picking it up. Any chance of a full tank of fuel?! Keep up the good work guys! Cheers.
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recently purchased a RAV4 26/07/12. salesman chris was very helpful and exceeded all expectations. i would recommend to a friend,this garage is well organised and this is a second car purchased from here. A nice experience and easy to deal with. Thanks.
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Bought a car from Fort Used Car Centre off Roger Stevens, having no end of problems with the car as soon as I left the garage. They never answered any telephone calls. Virtually having to take the car there in person to get the attention the car needed. Only to have the same problem again after two weeks. Still no reply off Matt and Roger, all they did was to fob me off. These two sales men never at any time replied when they promised to do so. As the car was undrivable I had to have the car repaired at an established garage although the car had a three month warranty. Having complained also about the treatment given to me by recorded delivery to their managing director, guess what? No response, no reply. These people should be ashamed of themselves.
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I don't normally write on review sites but really felt I should express my sincere thanks at the professionalism of Matthew, when we visited your showroom yesterday. Excellent service (and my husband and I are picky customers I know!) will definitely recommend. Mr and Mrs Harris
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Bought two cars from them and I would recommend to others.
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I recently purchased a used Golf from a salesman called Chris. Right from the start he was welcoming and proffesional. He made the whole experiance as pleasurable as spending money can be.. I would definatley recomend to anyone.. Many thanks
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Was introduced by a friend who has bought two cars from them? They received a cheque for £50 for referral. The salesman was helpful but not pushy! And the business manager both friendly and professional and female! My finance was organised and I bought an extended warranty on an interest free scheme? A great buying experience and would have no hesitation in recommending to friends
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the salesperson {cris} that delt with me paid attention to every detail & made me fele at ease
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Do not use this dealership - you will regret big time as sales guys, i.e Roger Stevens are a sham and all they care about is you signing the deal so they get paid their bonus.. They say there are always busy when you ring and fob you off with a story every time you ring which is bulls**t. All they do is polish the cars and thats that.. Im in the process of taking this company to WATCHDOG at present....
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good car, and good service. i brought a Citroen c4 gp, no problems with car after one month high mileage use and no thoughts of dodgy MOT, as other reviews have suggested. high price given to me for my car and low price accepted for the car i was buying. all round good deal with no problems.would buy again. chris. :-)
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I would just like to say thank you to Gary for his excellent handling of the car I bought. The car I bought was a Citroen Grand Picasso Reg - **58*** Gary was polite and helpful and always put us at ease. He is a real credit to your company, thank you.
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I have never used fort autos before but was well delighted in the manner I was dealt with especially by Gary who was very curtious and helpful and not the least pushy, the finance was dealt with well, even a mistake I made rectified by Paul. I have used the workshop today for a small problem again dealt with effieciently also they spotted a problem that was put right.Irene dealt with the paper work again could not fault. The car was cleanly presented even put some fuel in it. Well done all keep up the good work PS even Katy showed me how to use the computer. Would use again if finances would allow Thanks Mike B
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We had nothing but excellent service from sales assistant Roger. He is very helpful always ready to help & willing to correct any complaints or queries that you may have. He sold us a Mondeo that was good value for the price. We have recommended to friends & family & will continue to recommend especially to see Roger. Mr & Mrs Powell
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Bought a car from Fort three weeks ago. I asked that certain faults which emerged on the test drive were rectified, including changing the cambelt, repairing a dent and scratch on the door, replacing the disc brakes and pads and sorting out an under-bonnet noise, which sounded like a loose part rattling. Called to check progress the following week and was told that the cambelt didn't need replacing as the interval was '80,000 miles or 8 years'. A quick call to my local main dealer established the belt was due at 80,000 miles or 4 years. I called Fort to point this out and they agreed to change the belt. When I called to collect the car, the vibrating noise was still present, the front brakes discs/pads only had been changed (the rears were badly corroded but I was told they were within wear limits) and the scratch on the door had been blown over with a spray gun but was still clearly visible and not properly filled/sprayed. Since taking delivery, I have established that the performance of the car is lacking and the air conditioning fans may not be operating correctly. Wish me luck as I try to get these issues fixed by the dealer warranty. Furthermore, I found a nail embedded in one front tyre, the position of which had been marked by a yellow marker on the inside and outside edges of the tyre but had not been removed. The car I bought was not cheap, but very close to the 'independent dealer' valuation in Parkers. Basically, I recommend to anyone to use AA/RAC or a marque specialist to get any car fully checked out for ANY faults before buying. Take a long test drive. Do not take delivery until ALL faults are fixed to your satisfaction.
Bengarside's Comment; To add to my review, the car has been exmained by an indepent VAG specialist and has leaking diesel fuel pipes (due to corrosion) a failed alternator pulley clutch mechanism and the radiator/AC fans are working incorrectly. Returning it to Fort tommorrow for these issues to be fixed under warranty.

Bengarside's Comment; An update. Car was examined by independent specialist and they found three faults (faulty alternator pulley, AC fans and leaking fuel pipe). Returned car to Fort and only one of these was fixed. In the process my radio code was lost and will cost £25-40 to have the radio decoded. Together with cost of rail tickets to/from Fort to drop off and collect car, I will be £80 out of pocket & still have two faults to get repaired.
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Would have no hesitation in recommending The Fort Used Car Centre to anyone wanting a good second hand car, excellent service and a fair price. The salesman, Gary, was polite, helpful and showed great patience, showing us various cars until we found one that met our needs. We were offered an excellent deal for our trade-in car and were not pressurised in respect of extended warranties. We drove away today in a well presented, low mileage car which will become my wife's four wheel shopping bag. It was an absolute pleasure doing business with them.
Guest's Comment; obviosly been writen by the fort themselvs as this is a rip of back street garage
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We recently bought an X type Jaguar from The Fort and from beginning to end the experience was one I have never experienced before. Katey the sales person was attentive and had real knowledge of the motor trade and answered all our questions. The car was presented well and their garage did full checks before it came to us and was valeted beautifully. there was no pressure to buy and obviously katey did try to sell the extras that come with the car but fully accepted our answer when we said no We thought we had a problem with the fuel gauge after having car few days, Katey and Jas from the workshop sorted it out with such efficiency and the electrician came to my place of work to sort it out. Now that's what I call service. I would recommend the fort highly to anyone wishing to purchase a top quality used car
Guest's Response to dawnbanf74's Review; again this comment is writen by the fort to hide a rip of car market read the story they are all the same

Dawnbanf74's Response to dawnbanf74's Review; In Response to the addition to the review i want to make it clear that I, Dawn Banfield wrote the above review and can assure you that i do not work at the fort nor have any association with them other than they sold me my car....I feel quite aggrieved at the accusation made by the guest reviewer below and would like to let others know that may be reading it it is absolute nonsense. we are all entitled to make an opinion and i am sorry if you feel by me leaving a positive quote that this is wrong.
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Best place I've ever purchased a car from! From the second I walked in I was amazed the the level of service I received. There is not one bad word to say about this place. They helped me find the car I was looking for, told me everything about the car inside out and then took me for a test drive. I was so happy by the end of the day. I'm collecting my car next week! Cannot wait... If you want to buy a car go to FORT USED CAR CENTRE, you won't be disappointed I promise!
Guest's Comment; God is this report from an employee trying to claim the ladder or the bosses hoop!!!,This is the last place to buy a car from once you have the car they don't want to know,the sales staff haven't a clue and the mechanic god that's a different world ,they don't know difference from a spanner to a chocolate bar STAY WILL CLEAR YOU HAVE BEEN WARNED!!!!!

Guest's Comment; ive had my peugeot 807 for 5 weeks and its been back 5 times for repairs including a water tank that was missing.the car was supposed to have been mot tested there so amazing it was missed!!!!!!
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Just bought my first car from the Fort. Salesman was helpful and introduced me to his Manager to help with my finance arrangements. Very helpful lady called Irene took all my details and said she would call me. As it was my first loan I wasn't very hopeful but they rang back and said it was sorted out. I went in and signed my documents today - actually cheaper than I thought - and I am collecting mr car Tuesday. Happy days.
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Am collecting my new car from them on Wednesday, I'm doing a p/x for my Honda Civic Type R so wish me luck and I will give true feedback within the week...
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poor service and they sold me rubbish, i went to them as i thought they were a good dealers- please dont waste your time going there- they sell rubbish cars that have been polished to look nice. the service is pushy and when the car messes up they dont want to know.
Guest's Comment; you ring them up to speak to there manager they do not give you time of day my 807 has been in the garage 4 times i have only had it five weeks they gave me corser that is not much better
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Fort Auto is a lovely place, I had a lady who was very approachable and knowledgeable called Katy, she's very helpful to help accomadate any queries. They help people vith good or bad credit, and people with no credit. Fort Auot goes out of their way to ensure they can help people from all types of financial backgrounds. I would Recommmend Fort Auto as I have had an excellant Experience, and I have brought quite a few people there who have been impressed with the good customer service.
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Save yourself the time money and expense of walking through the door of the Fort Used Car Centre. I spent alot of money on a vehicle here and this is how they thanked me an support with after sales. As you do you will find a couple of problems with you car but you would expect it to take less than three months to still not sort out leaving me with a vehicle not as advertised technically braking the law. On one occasion after me returning the car I found that they has caused over £100 worth of damage, when I told them of this fact I was told to prove it wasnt me. I find nearly 6 years no claims looks in my favour. Then after two months a critical key element to my suspension broke. Not to worry as I have taken out their top warrenty package. However it is wear and tear leaving me with a hefty bill. Looking deeper I found that the law gives you 6 months protection, unless you buy from the fort as their above the law and will only meet you half way minus any costs to get the vehicle recovered and independantly checked. Today I have been informed I have a split turbo intercooler and it all starts again. IF YOU HAVE TO BUY FROM THIS EXCUSE OF A CAR SALES PLACE THEN ENSURE YOU KNOW ALL THE CURRENT UK SALES LEGISLATION BECAUSE YOU WILL NEED IT. IF ANYBODY ELSE HAS HAD A PROBLEM FROM THEM PLEASE POST YOUR EXPERIANCE HERE BECAUSE IF WE ALL GET TOGETHER WE COULD HAVE ENOUGH TO GET TRADING STANDARDS A LOOK ROUND. I KNOW OF AT LEAST ONE OTHER PERSON WHO HAS HAD MY LEVEL OF SERVICE. THEY HAD A CONVERTABLE AND WHEN THE HOOD BROKE AFTER TWO WEEKS IT WAS "SORRY WEAR AND TEAR" NOW YOU KNOW WHAT YOUR DEALING WITH
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We purchased our second car from the Fort last month, and have always been more than happy with the service provided. They worked hard to get us the right deal and were able to offer us finance where others could not. A month on and we are thrilled with our new car! Thank you Fort
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Omg!!!! Fort have robbed me. Don't ever buy a car from them! Bought an X3 Dec 2010 within 3weeks problems started with the car..Wear n Tear, not covered by the warranty they gave me and Fort would accept no liability for the costs of nearly £1000!!! Now April 2011 I need a new head gasket and engine..god knows how much this is will cost me. Probably looking at around £2000 from what i've seen online. Fort are taking no responsibility and to say i'm devestated is a major understatement!
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Dont buy a car from this company. Total disgrace. Dont believe a word they say.... The only people that should buy from this company would be Taronis.
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After having old cars for many years i though i would treat myself to a decent carand happened to pass this company whilst looking round. They had the car i wanted and at the price i wanted to pay. I wont go into too much detail as i am still going through all the hassle by suffice to say dont buy from this company. Learn by my mistakes i dont mind as long as you dont waste your money. My car was handed over with a bald tyre and hadnt even been serviced. They air filter was full of dirt and fag ends. Its been back to the garage twice now in the first month. If theres any issues with your car when you test drive dont accept them doing this later. They use your warranty to save themselves money - complete sheisters.The workshop is the only decent part of the business but the sales staff - do not trust them with your hard earned. They are total rip off merchants - you have been warned.
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Collected car today, Chrysler Crossfire, in gleaming mint condition. Over the moon with the car and service provided by Gary & Eileen. Would recommend to all our friends. Thanks! John & Pam.
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Dispicable service, no customer relations.paid cash for a car five years old it wasn't road worthy.had it 7 months and still having trouble with it.Even the courtesy car they provided was a nail. This car centre shouldn't be trading. They don't care about their customers only care about taking their money. There arnt enough words to describe this shambles of a company. Avoid the fort used car centre like the plague, or u will regret it.
Drcotts's Comment; I found this review very helpful because...they guy writing it is exactly correct. they are the worst kind of used car sales people you can imagine
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Just bought my second car from Fort Used Car Centre. They took my old car in part exchange (previously bought from The Fort Used Car Centre) which they gave me a very good deal on. I am thrilled to bits with my new Range Rover. As they hadn't got the car I wanted they actually searched the country and found and bought this car especially for me. Nothing was too much trouble. I gave them full details of what I wanted and out of all 10 things on my wish list there was only one thing they couldn't match but really it wasn't that important anyway. All of the people I have dealt with at this garage have always been very professional, very helpful and extremely friendly. Already recommended to friends/family (2 of which have bought cars and who are also very happy) and will definitely be buying my next car from them.
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Bought car in June, staff were friendly, helpful and not at all pushy. Car brokedown in October but spoke with salesman Steve Harris who had my car fixed and back with me in 24hours. Would definately recommend to friends and family (and have).
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Went to the fort car centre with very little idea of what i wanted. Simply asked for 5 door and cheaper to run than my last car. Salesman Steve Harris came up with a great car well within my price range. Was extremely happy with the service recieved i have had the car for 3 months now it has broke down once but again Steve Harris organised the reapir and had the car back within 2 days!! Would definately go to them again although i am very happy with what i have got now!!!
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I'm about to purchase my fifth car from them, have always found them to be helpful and honest. I bought a car from them with turned out to have faulty air conditioning and a dodgy auto gearbox, they gave me a courtesy car and sorted the problem out and I didn't even buy the extended warranty. I didn't find the chap who runs the service department helpful (not sure if he's still there)
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To everyone who is thinking of going to the fort used car dealership in Birmingham, be very careful or simpley stay away.Twelve months ago i brought a car from them and purchased the breakdown warranty, which isn't worth the paper it is written on. In the first week it broke down, the alternater was no good, i also had to replace a tyre on it because i noticed it had been run flat (not by me,so how did it pass an MOT) when i rang them up i got the usual salesmen patter, however they did put it right (or so i thought).less than a hour after i had picked it up it broke down again this time they had to replace the alternater again, this time with a genuine vauxhall part. Well it's twelve months on and its first Mot since i've had it and it failed it cost me £420.00 to get it through (and i'm a careful driver), so please beware, after reading other reviews, i now know i'm not the only one that's been mislead.
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Good Points nice selection Bad Points once you have signed not interested after sales rubbish General Comments Fort Used Car Centre are over priced
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Good Points No Good Points Bad Points Stay away from them, misleading. You can't trust them.. No customer care... I will never buy car again from them General Comments Good Sales person skill. but misleading. You can't trust Fort Used Car Centre, Birmingham. everthing should be in writing. No customer care..
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151 Customer reviews
96% Customers average rating
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Customer Name
Our Response
My sales representative was extremely polite and helpful. His knowledge of cars helped choose the best car for me. I am very happy with the level of service and will gladly recommend to friends and family
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I brought a Mitsubishi Colt & traded in my old Vauxhall Astra. Pleased with the deal I received on the price of the car & trade price. Would buy again at Fort Used Car Centre. The sales person was friendly and helpful not pushy at all. Would recommend to others
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I knew what I wanted and found it here. Salesman helpful and I got it at the right price…
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I bought a Vauxhall Vectra Club 1.9 CDTI Diesel EJ55LGL from the Fort Used Car Centre on Monday 30/9/14 after wandering in on the off chance i may find a suitable replacement for my old Mondeo. The salesman Max was extremely helpful and informative as he showed me a few examples of cars that would suit my needs and my budget, and he along with the manager [name removed] were both very friendly and professional throughout as they took me through the buying process. I would definitely recommend
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Only went to bwowse through the cars that were for sale. And friendly man showed me a car that was in my price range I was impressed with wot they had shoowed me. With my approval they sent off for my finance and was back in touch within days. I was pleassed with with it was went ahead with the sale four days later the car was ready to pick up after the had resolved any problems with it. The only thing I can pick out that anoyed me was that the battery in the keys was not changed and was unable to lock my car and I had to vhange battery myself.
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as soon as we walked in felt comfortable, staff walking around as normal very cheer full and happy very help full didn't feel under pressure in buying any thing, excellent advice given to what we were looking for we felt as we knew the sale's person for a long time. we was given choices and narrowed down to what we actually wanted and even then given plenty of time to think we didn't feel under pressure at any time, finally after a few days went back and purchased what we wanted and are very pleased.
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Found me the TT I was looking for!! Albi was great all the way through from finding me the car of my dreams to picking it up. Would defiantly recommend…
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Ths is a car I have always dreamt of driving for years and this September14, my dream became a reality. I can't compare it to the previous ones I had ( Ford, Mazda, Mitsubishi , Honda and Citroen). I take this opportunity to wholeheartedly thank the sale person, Mr Max, for his professionalism and kindness he showed to me during our negotiations for the car and finallt I managed to get it. The car runs superbly on the motorway, very stable, easy to drive with its 6 gears. If you ask me what I didn't like about the car, to be honest with you, so far so good and I found nothing about this car . If you are looking for a good car to drive, don't hesitate to go Fort Used Car Centre Birmingham in Bromford and you will not regret it !!!! Sam
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Brought a Citroën c4 grand picasso. Nice car. Salesman was excellent. Even managed to find me finance. Would buy again from them. Salesman name: Albi. 4th oct 2014
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Many thanks too them nothing was too much trouble an all round pleasant experience no hassle all dealerships should take note from these people once again many thanks for a lovely car
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Excellent place, Great Service and Great Choice. I was turned down before and the salesman really helped my find a deal to match my needs. I would definitely return and so would friends. Now a Proud Fiat Bravo owner - 03/09/14 Aran
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bought my fiesta zetec from here rodger was great help during and after sale will be back for a new car when I am done with this one my name is Jason and the car was the black fiesta zetec black wheels sj61 wuc
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The staff at the fort were excellent with me and my family normally you get salespeople who pressure you ,look at this car look at that car, when all you want to do is have a look around in your own time and decide which is best for you! But their was none of that just friendly helpfull staff who didnt even mind when my 5 year old daughter wanted to pretend to drive a porsche soft top! The range and choice of their vehicles were excellent and the fact they also give you 0 percent intrest over 12 months! To say im a happy customer who will be recommending it to all my friends is an understatement!
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Got my audi a3 via linzie she was great help really friendly with good customer service, couldn't ask for much more she sorted it all out with in a few days and left me feeling positive about the purchase. I would definitely recommend family and friends to go in an see her
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BRILLIANT SERVICE RECEIVED FROM FORT USED CARS, SHE WAS VERY HELPFUL AND SUPPORTIVE WITH PURCHASE, WOULD DEFINITELY RECOMMEND TO ANYONE, ALL STAFF ARE VERY FRIENDLY AND HELPFUL…
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I have just bought a Mercedes SL350. I went in on Wednesday with my old SLK, they gave me a reasonable px for it plus we did a little bit on the price, together with 12 months tax, all within about 15 minutes. I said I'd call back on the Friday and have just done all the paperwork and driven away in the new car. I've barely had time to tell my wife! Hassle-free and easy as anything, so I'd definitely recommend these people if you're looking for a reasonable trade in
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Fantastic!! Didnt think i would be able to obtain credit but these guys made sure i did! Very professional and polite and i would recommend to anyone!I dealt with staff who went out there way to insure i got what i wanted! Thanks alot Fort Auto Joe
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I brought a vectra vxr reg ou06hdz , the service was excellent and as expected the car was spotless , my rep was polite ,very helpful and done all that I asked
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Hi I bought a car from fort car centre I got good value for money. Had brilliant service from sales assistant he was very helpful and advices me on a good car. Would come back again
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Purchased Dodge Nitro from this dealer about 2 weeks ago. Professional, knowledgeable and caring staff member made this as easy as possible. Nothing was to much trouble and it was what was right for me rather than high pressure sales techniques. Recommend to anyone
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I with my wife visited your premises with a view to just having a look around, but we were so impressed with all the vehicles in stock, we decided to spend a little time to see whether we could make a decision on making a purchase. Your man was very helpful and very informative without being pushy, and as a result we purchased XR04NGY, which we are very pleased with, and would definitely recommend your company. I think the principle reason we made the purchase, was the fact that all the cars we viewed had a notice giving the main features of the model, and of course the standard of their appearance.
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Popped in to the Fort Used Car Centre to browse around about a fortnight ago. I did have plans to upgrade my vehicle but hadn't seen the car I was looking for there. I was approached by a nice pleasant chap who made it his best interest to locate the vehicle I had in mind. He took my details and kept in regular contact with me to update me on the progress of his search for my Seat Leon. He managed to locate my vehicle within just over one week, he was fantastic throughout with his assistance and service and made my experience a very pleasant one with his polite well being and work ethic, Keep up the good work, all the best Aaron
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I was Unsure about applying for credit but after speaking with Rodger, he reassured me and put me at ease. The staff are extremely friendly and the service was fast and efficient. I would most definitely used the fort again
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this is the third car i have bought from the fort used car centre and i have had great service each time the salesman i dealt with was very good nothing was too much bother…
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My sister and I both bought cars from this centre and were very pleased with our purchases. We were treated with care and felt staff actually cared about the product we received. Clearly, this is a business and profit is an issue but it did not feel that way through the whole process. We were encouraged to take our time and given lots of information to enables to make the best choice. Staff that took care of us appeared to demonstrate a desire that we had a car that matched exactly what we wanted even when that was very vague. The service was smooth but not rushed and felt very fair. The cars were received on the day promised and again the finance service was quick and painless. I would recommend this centre for anyone looking to upgrade their car. You will be in safe hands.
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Very friendly staff. Our salesman was excellent
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Was not hassled by the salesman, but was left to locate the vehicle I had come to see and later purchase. After looking over the car, the salesman was happy to let me test drive the car. WHilst the car was prepared we talked through the paperwork During the test drive, many issues with the car came to light. After agreeing to purchase the car on the agreement that a A4 sheet of paper pull of issues I had asked to be investigated with the car be fixed during the following week before collecting the car, I left happy I felt I had a good experience buying my car from Fort Used Car Centre.
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The team did much to help us purchase a beloved Brabus. As a rather uncommon car, we searched high and low. Delighted to find a car that came with a full history, that was well prepared. We travelled for three and a half hours...the drive home was wonderful! Let's hope my dream purchase continues! Thanks Albi and Matt
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Fort had a large range of cars on display, all in one place, not just available for inspection via a website. After sitting in a few, we found just the car we wanted and a test drive was promptly arranged for the next day. Staff were very friendly and helpful and willing to be slightly flexible on pricing.
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As a lady of nearing 60 I had never bought a car on my own before so at first it felt rather daunting but right from the moment I telephoned Fort, they could not have been more helpful or polite. Fort appears to be a massive business with cars to suit every taste and budget. It has its own mechanics on site and the salesman assured me he would make sure everything would be in good working order with the car I had chosen. However, since all the cars are unlocked to enable you to look inside, the two things we did not check were the internal lighting when you open the door and the central locking. Once back in London I found these were not working properly which made me rather upset in case other things went wrong as well. I telephoned the salesman who first sent me new batteries to try (which unfortunately have not done the trick but nevertheless much appreciated) and he also telephoned me later in the week to check about everything, which was a very nice gesture. He has assured me that everything will be put right and this makes me feel very reassured. All in all I feel the customer service is second to none! In my case a year's MOT and some road tax were included which was also something I liked. All in all, when I next buy a car I will definitely make the long trip up to Birmingham again.
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I bought a car from this garage a month ago.was very impressed with how I was dealt with.i was a but uoset about trading my beloved jeep in I had for ten years there was lots of tears but the sales guy was very understanding and tried to help me any way he could.i did have problem with car but it was taken care of immmediatly.all the staff seem fridndly and helpful.i would def go back and recommend them to others.very pleased with this garage..the showroom is lovely felt at ease and looked after samie ellis and her lovely streetka which I love xx
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I recently brought a black renault megane cabriolet convertible from the fort and I cant fault the service that I received from the salesman was excellent, he really went the extra mile to make sure my customer experience had a genuinely positive outcome. My car is amazing the service I received was faultless., every time I had a question or wanted an update on the process of my application it was no problem. Thank u sooooooooo much guys I am now happily motoring up and down the motorway…
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Went to Fort Auto looking for a 4x4 found an ideal car in no time at all . The whole process was really quick and easy. The car was a 54 plate Nissan Xtrail in really good condition and ideal for towing. I wax able to pick up in a reasonable amount of time and I am very happy with the car. Thanks to Steve Farrington
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The advisor greeted me with a friendly smile, helped my choose a car (fiat grande 09) helped put a finance app through, he was helpful from the start and made me feel at ease, he explained everything in detail I needed to know and even prompted me about GAP insurance
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fantastic car shop . i have just purchased my 3rd car from here .never had a problem with any of them . i like the easy process to get a car .the staff are friendly and always willing to help .he is a brilliant sales rep .. he has the job done on time all promises kept . happy customer all around .i would and have reccomended to family and friends
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I have 2 Fantastic Experiences At Fort Used Cars.Both the advisers were not only friendly,but they were knowledgable of the products they were selling and they did not place me under any pressure the buy. The cars are the forecourt are of exceptional quality and in my opinion great value for money.Both cars I have bought from Fort Used Cars have been superb and the preparation for sale is second too none. Very very happy with my shopping experience. I have recommended Fort Used Cars to my family and friends without any doubt.
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Black Insignia Elite - Mike Farr Fantastic to shop with have had 6 cars from them now and they are all still on the road with various family members. I must say that the advisor who was dealing with my purchase was just fantastic and the rest if the team are just as accommodating. I will be returning in the future as I always do. Thanks guys
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Recently brought and Audi A1, very pleased with the car, excellent value for money. The salesman was brilliant, not your typical pushy salesman. He couldnt do enough for me helped get the best rate he could for my finance and anything i needed he was able to help with. Would recommoned this place and definalty. Happy Customer…
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Staff were very friendly and easy to talk to Answered all my questions quickly and very informative would definitely use again - George mk6 golf pk59
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Upon entering the Fort Used Car Centre I was amazed of just how large the site was compared to how it looked from the main road. I was greeted by all staff that I'd passed as I viewed the vehicles on show, that's when I knew that I would buy my next car from this place as I've been looking a car for quite a while. One of the key elements that helped me to decide on buying my car from the Fort Used Car Centre was the fact that I never once felt pressured into making a purchase, had I been made to feel that way, I would not have returned. I did encounter a little problem during my purchase but it was down to the DVLA who gave me conflicting information with regards to the registering of my vehicle. I was very glad that I'd kept my cool because I had been waiting longer that normal to collect my car and I assumed that It was the fault of the Fort Used Car Centre and it was not. All through the process I was dealt with in a very polite and professional manner. I could not speak highly enough of the company, I just hope that their after sales service is as good as the service that I received when choosing my car.
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When looking at cars, I don't want to be hassled from the off, however I do like to be looked after and well serviced, it is difficult to find that balance. However when dealing with the advisor, he actually gave me that, when I needed him he was informative and when I was pondering decisions he let me get on with it. Sales men will always try and convince you what you should do, and with him I never got that impression. I think the structure of the closing of the deal was a little messy but apart from that I had a very good time dealing with Ford used cars. Would recommend. Thanks.
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plenty of choice the staff didn't try to push anything on to you answered all questions very pleasant even if they were not dealing with you I would not be afraid to recommend them to my friends and family we bought a car bt11kun peogeot207 pearce 13/08/14
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What a great choice of cars you can find here!! I was only looking for one thing, a Saab Convertible, and they had the perfect example. But I was sorely tempted by plenty of other cars I'd never even considered . . . anyway, the immaculate Saab twin turbo is now mine with the assistance of their helpful salesman Max. No pushy, off-putting sales tactics - 'the buy it today or you'll miss the chance of a lifetime' sort of thing! Just a very comfortable browsing/buying environment where the paperwork is all sorted for you and the car was ready on time looking immaculate. 10/10, many thanks
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I had excellent service and bought a great car at a good price. I also got a fair part ex deal on my old car. Friendly staff meant it was stress free and problems were dealt with really well. Salesman was lovely! GN06 ZHT
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The sales person we dealt with was very courteous and in no way pushy or arrogant (you know th